Chapter 03
Chapter 03
DON’T
Many consumers have expressed dissatisfaction with the
relatively high prices of the new Japanese cars, but this has
not prevented large numbers of people from purchasing these
cars and pushing sales higher than many automotive experts
had forecast, thus firmly entrenching the Japanese cars in a
large segment of the automobile market.
Break up long sentences.
(Limiting Content)
DO
Many consumers have expressed dissatisfaction with the
relatively high prices of the new Japanese cars. However,
this has not prevented large numbers of people from
purchasing these cars and pushing sales higher than many
automotive experts had forecast. The Japanese cars have
thus become entrenched in a large segment of the
automobile market.
Break up long sentences.
(Limiting Content)
DON’T
The production planning department assigns to each
production order a number that is called a job-order number,
which becomes the identifying means of reporting to the
accounting department the direct costs relating to a
production order, and which can reveal additional information
about the job through code numbers or letters added to the
job-order number.
Break up long sentences.
(Limiting Content)
DO
The production planning department assigns to each
production order a number that is called a job-order number.
This number becomes the identifying means of reporting to
the accounting department the direct costs relating to a
production order. Adding code numbers or letters to the job-
order number reveals more information about the job.
Break up long sentences.
(Limiting Content)
DON’T
I should appreciate first obtaining clearance from your bureau,
subsequent to which I plan to send this preliminary draft
through appropriate channels to Mr. Suarez of the Nevada
agency, asking him for information we need in order to discuss
the statistics for the entire year, and also inviting someone in
the agency to participate as joint author of the final article.
Break up long sentences.
(Limiting Content)
DO
I should appreciate first obtaining clearance from your bureau.
Then I plan to send this preliminary draft through appropriate
channels to Mr. Suarez of the Nevada agency, asking him for
information we need in order to discuss the statistics for the
entire year. I plan also to invite someone in the agency to
participate as joint author of the final article.
Writing Economically
(Eliminate cluttering phrases.)
Regardless of the fact that sales increased, profits
continue to decline.
Even though sales increased, profits continue to decline.
Production will decrease next month due to the fact that
we must retool for the next model.
Production will decrease next fall because we must retool
for the next model.
In very few instances do the salespeople receive bonuses
over the amount of $100.
The salespeople seldom receive bonuses over $100.
At all times the cash box is kept locked.
The cash box is always locked.
Writing Economically
(Eliminate cluttering phrases.)
At whatever time we receive a special order it is
immediately sent to the production planning department.
Whenever we receive a special order, we send it to the
production planning department.
The main building is large enough for the new store. This
conclusion, reached by Vice President George Wills following
his October 1 inspection of the building, is based on these
facts: The building’s 6,500 square feet of floor space
exceeded the minimum requirements by 500 square feet.
The 2,400 square feet of storage spaced exceeded the
minimum requirement by 400 square feet.
Include only related ideas for
sentence unity.
The Passman shredder was the first manufactured, and we
have had a Timmons since 1996.
The Passman shredder was the first manufactured. We
have had a Timmons since 1996.
The weather was unusually bad last month, and sales of
Drummond products increased 12 percent.
Even though the weather was unusually bad last month,
our sales of Drummond products increased 12 percent.
We value your satisfaction, and we have carefully looked
into the handling of your order.
Because we value your satisfaction, we carefully looked
into the handling of your order.
Include only necessary detail for
sentence unity.
Both hotels can guarantee the 250 rooms we will require,
although the Marriott is new (since 2002) and its rooms
are more modern and therefore more appealing, but the
69-year old Westgate is well preserved and comfortable.
2nd version:
I approve a 5 percent raise for Jennifer. She has a good knowledge of
office procedures and has performed her job well. She is also a hard
worker and a pleasant person most of the time. On the other hand,
her bad temper has led to many personal problems with the work
group. As a result, I cannot recommend her for promotion.
1st version:
I cannot recommend Jennifer for promotion. She has a bad temper
which has led to many personal problems with the work group. Thus,
her promotion would be hugely unpopular with the other employees
and it would lead to unrest within the company. On the other hand,
she has a good knowledge of office procedures and she works hard,
not to mention the fact that she has performed her job well and is
pleasant most of the time. I therefore approve a 5 percent raise for
her.
2nd version:
I approve a 5 percent raise for Jennifer. She has a good knowledge of
office procedures and has performed her job well. She is also a hard
worker and a pleasant person most of the time. On the other hand,
her bad temper has led to many personal problems with the work
group. As a result, I cannot recommend her for promotion.
Choosing the Right Tone for the
Reader
Forceful (writer being in control or in a positive situation)