business process model connector for

SAP Signavio solutions

How To Setup
PUBLIC
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All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
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© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 2

Subscribe & Connect

Create SAP Signavio Create SAP Solution

Install & Connect Access sub-account
Process Manager Manager system
SAP Cloud Connector (SCC) & subscribe
definition definition

 SAP Cloud Connector to be  Logon to beta sub-  Open the system  Start a new definition from
installed on a virtual machine account provided to you configuration screen configuration screen
at customer site  Subscribe to Application  Follow the UI to provide  Follow the UI to provide
– Help documentation for the relevant details for the the relevant details for the
 Logon to the application
SCC can be found here SAP Signavio Process SAP Solution Manager
using link shown against
– Sizing information for SCC subscription Manager system system
can be found here, medium  Create the system  Create the system
size recommended definition and check for definition and check for
 SCC to be connected to beta success message success message
cloud account by a customer  In SCC, define Cloud to
SCC admin user on-premise permissions
for the SAP Solution
Manager system and add
permission for the 2 URI
paths provided

INTERNAL – SAP and Customers Only 3

Install SAP Cloud Connector (SCC)

SCC is required to secure connectivity from BTP to SAP Solution

Manager to be located close to SAP Solution Manager in your
data center
 Create virtual machine based on sizing guidelines – click here.
Recommend to use a medium size
 Install SCC using the download from here and install instructions for
your chosen OS (Windows, Linux or Mac)

When installed review the following help files to finalise the

installation
 Initial Configuration for HTTP
– Required to complete this for beta testing
– Recommended to use the create & import self-signed certificate for
beta testing – config will show valid system certificate
 Recommendations for secure set-up
– Not mandatory for beta but recommended for production
– If your new to SCC, then this is recommended reading for rolling into
productive usage
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Connect SAP Cloud Connector (SCC) to sub-account

SCC must now be connected to your subaccount for

the beta test
 Follow steps form this guide here
– Region is eu10 (AWS Frankfurt) or us10 (AWS Virginia)
– Please provide a Location ID e.g. customer name or
abbreviation just using uppercase letters and numbers
– Your user is your email and your password is your SAP
universal ID’s password

 Once connected, verify the SCC is connected in your

account
– Logon to the subaccount overview using
– Click on “Connectivity", then "Cloud Connectors” on the
lefthand menu
– Screen should show your connector as active

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 Go to SAP BTP Cockpit

From SAP BTP sub-account, the users will be able to see a tile with Connector application. The user needs to navigate to ‘Service
Marketplace’ area from the main menu of SAP BTP Cockpit where they will be able to find a tile with the application name ‘Connector
SaaS App Staging.

Select ‘Integration’
Click on Service
as the Solution
Marketplace
Category

Click on three dots

on the app tile
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Subscribe to Connector Application
To be able to subscribe to the connector application, the user will need to select Create. This step will deploy the application to the use
sub-account and the users will be able to go and login to application, after successful completion of subscription step.

Select Create from

the dropdown menu.

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Launch Connector Application

After successful subscription, please launch the connector application, using the same dropdown menu on the application tile.

Select Go to
Application to
launch it
The user will be taken
to the main menu of
the application

INTERNAL – SAP and Customers Only 8

Connect new systems
Go to ‘Connected systems’ where the user can connect required systems.

Select ‘Add System’ when a new SAP Solution Manager or SAP Signavio Process
Manager system needs to be connected.

Click Add new SAP Solution Manager

on Connected or SAP Signavio Process
Systems Manager System

This is the area where all connected

systems will be listed by type,
e.g. SAP Solution Manager or SAP
Signavio Process Manager. The user
will be able to connect multiple
SAP Solution Manager and SAP
Signavio instances from their system
landscape if required

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Select Systems to be connected
Depending on which system the user needs to connect, they can choose from SAP Signavio Process Manager or SAP Solution Manager
system type in the Create System page. We will demonstrate how to connect SAP Signavio Process Manager.

If the user may want to start with

Select SAP Signavio Process Manager to connecting SAP Solution Manager system
view required system properties first, they will need to select this button.

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Select Systems to be connected

If SAP Signavio Process Manager is

selected, the user will need to
provide the following system
properties. In this document, we will
demonstrate how to connect SAP
Signavio Process Manager.

All required fields will need to be

filled in on the header information
section.

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Connect SAP Signavio Process Manager

System Name – Can be found from SAP Signavio Process Manager ‘Help  Workspace information’

Data Center – Please select the data center where your Signavio workspace

Workspace Tenant ID – is found in menu path Help  Workspace information (as above)

System Role – used to distinguish between Test and Productive workspaces for documentation purpose.

Description – free text, describing your selected workspace. Keep it short. It will be visible in the Connected system list to help
the user to navigate between multiple Signavio workspaces.

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Connect SAP Signavio Process Manager
All required fields will need to be filled in on the system technical information section.

Host name and Port number will be

automatically defined based on the system
Select Basic for header details
all systems

Use you usual login details for

the specified workspace After completing all
required fields click
Next

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Connect SAP Signavio Process Manager
The Summary page will display all provided system information, to be reviewed by the user.

Preview provided system details and if it’s

all correct, click on Create System

Click on Create System if you want to

proceed or Cancel if provided details
must be corrected

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Display connected systems
After creating the system successfully, the user will be taken to the Connected System page where they can preview already created systems.
Below you can see that SAP Signavio Process Manager system was created successfully. Please note that the "Inactive" status refers to whether
the connection has been actively been used in a synchronisation project. At this point, the "Inactive" state is expected as the synchronisation
project has not been started yet.

The system was created Status shows if the

successfully and is visible in system is actively used in
the system list synchronisation

To edit the system, click on the

three dots and select Edit/Delete
here. Only Inactive systems can be
deleted.

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Connect SAP Solution Manager
In the same Connected Systems area, it is possible to create another system. We will demonstrate how to connect SAP Solution
Manager system. Multiple SAP Solution Manager system instances could be crated if required.

Click on Add
Systems to create a
new system in the
Connected Systems
area

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Select Systems to be connected
If SAP Solution Manager is selected, the user will need to provide system properties specific to this system type

All required fields

need to be filled in for
header information

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 Location ID is defined by your SAP Cloud
Connector administrator when they
Connect SAP Solution Manager connect to the BTP subaccount. It must
not have any special characters in its
The following system information can be found via SAP GUI and System Status main screens. name and only required if supported in
your SAP Cloud Connector.

SAP GUI System Status

Check SP Stack in System Status SAP System

Data Installed Software before selecting ‘Support
Package Stack’
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Connect SAP Solution Manager
Select the appropriate system role and provide a short system description.

If you need to check system role, check

T000 Table in your system or contact your
system administrator

After all details are complete click on Next

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Connect SAP Solution Manager
Host Name & Port number – is the hostname & port you use to connect to your Solution Manager system via a browser

Service User /Password – are details of the SAP Solution Manager system Service
user. If you don’t have one, please ask your system administrator to set it up and ask
them to allocate the roles described at this link.

Certificate Type – select “Trusted” if your SolMan system has an officially signed system certificate installed. Otherwise select “Untrusted”

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Connect SAP Solution Manager
After successful completion of system information, a summary page will be displayed. If all details are correct, please click
on Create System. The system will be added to the ‘Connected Systems’ list.

Click on the system to

view its technical details
and destinations

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Connect SAP Solution Manager
The summary page shows the key information which is required for the final step to create a Cloud-to-OnPremise trust
relationship for this system in your SAP Cloud Connector

Key information:
 Host name is used as the logical
hostname when define the trust
relationship
 Port number is used for both the
virtual & logical port number in the
trust definition
 Virtual URL is used for the Virtual
host name in the trust definition

These details must be shared with your

Cloud Connector administrator

The next slide(s) show how the trust relationship is created.

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Creating the Cloud-to-OnPremise trust in the SAP Cloud Connector
The screens steps shown below show how to create the trust relationship required to allow SAP Solution Manager to be
able to be accessed from your Connector on SAP Business technology platform. These steps should be done by the
person responsible for the SAP Cloud Connector administration.

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Creating the Cloud-to-OnPremise trust in the SAP Cloud Connector

To add the new system map

provide the following information
for each screen :-
 Backend Type : ABAP System
 Protocol : HTTPS
 Internal Host : <actual hostname>
 Internal Port : <actual HTTPS port>
 Principal Type : None
 Host in req Header : Internal Host
 Description : <describe the mapped
system>

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Creating the Cloud-to-OnPremise trust in the SAP Cloud Connector

Then add 2 URL resources

 Click the ‘+ ‘ sign to add a URL resource
 URL resources are:-
– /sap/opu/odata/sap/ProcessManagement
Description : SolMan ProcMgmt API
– /sap/bc/icf/info
Description : System Info API

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Configure synchronisation settings

Define Project settings Preview and Save

Create Synchronisation Define Project settings
for Dictionary Synchronisation
Project for Attributes
Categories mapping Project

 Synchronisation Project is used  SAP Signavio Dictionary  SAP Signavio and SAP  Preview of
to configure synchronisation Categories and their Solution Manager synchronisation settings
settings between SAP Signavio objects types (Activities, attributes are mapped allows to ensure that all
and SAP Solution Manager IT Systems) are mapped using the following selected data elements
systems, that are defined in the to corresponding object groups: are defined correctly
connector types of SAP Solution o Mandatory (required for  Saving the Project will
Manager consistent
 It allows to specify preferred trigger creation of new
SAP Solution Manager Solution, synchronisation), Dictionary Categories and
Branch, define settings for o Recommended (already attributes in SAP Signavio
Dictionary Categories and predefined by the  It will be done prior to data
attributes mapping connector) transfer and based on the
 It’s independent from the o Custom (all relevant settings provided by the
directions of data transfer standard and customer user
 Every Project has a unique ID attributes)
and controls only one
combination of systems

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Create Synchronisation Project
A Synchronisation project needs to be created for every new combination of synchronised SAP Signavio workspace and SAP
Solution Manager Solution. Please note that synchronisation of the same SAP Signavio workspace to a different SAP Solution
Manager Solution will require a new Project.

Click Add new to

create Synchronisation
Project

Click on Synchronisation Projects to create and

configure a new Project

Please note, synchronizing the same SAP Signavio Process Manager workspace to an additional SAP Solution Manager
solution requires a new project.
Synchronisation of updates of the same workspace to the same solution must be done in one project that was set up for
initial synchronisation.
INTERNAL – SAP and Customers Only 27
Synchronisation Project: Configure main settings
For every new synch Project, please provide general information and details of the required systems to be synchronised as shown below.

Provide General Project

information, used to identify and
describe the Project

Provide information required to

identify systems in scope of
synchronisation.
Define Solution and Branch for
SAP Solution Manager and
specify top root folders

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Synchronisation Project: General project information

Project Name is a free text field used Provide a short free text description of the
to identify different projects project purpose.

This field is not controlling a direction of

synchronisation, but used to indicate synchronisation
type, based on the involved applications types
INTERNAL – SAP and Customers Only 29
Synchronisation Project: Required Systems
For every new Project, please select SAP Signavio system

Drop down to see all defined SAP Signavio

systems in the connector ‘Connected Systems’
list. Select one SAP Signavio system

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Synchronisation Project: Required Systems
For every new Project, please select a root folder for SAP Signavio

Shared Documents and next level down folders can

be selected as a top root folder.
This enables selection of the specific content from the default root folder to be
included in synchronization from SAP Signavio if it’s used as a source system.
It also allows you to define a custom root folder that will be used to receive the
content into this selected folder if SAP Signavio is used as a target system
when you run the synchronisation.

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Synchronisation Project: Required Systems
For every new Project, please select SAP Solution Manager systems, solution and branch.

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Synchronisation Project: Required Systems
For every new Project, please select SAP Solution Manager root folder.

Business Process and next level down Click on Include

folders can be used in synchronisation as a when mapping is
root folder. complete
This enables selection of the specific content from the default root
folder to be included in synchronization from SAP Solution
Manager if it’s used as a source system. It also allows you to
define a custom root folder that will be used to receive the content
into this selected folder if SAP Solution Manager is used as a
target system when you run the synchronisation.

INTERNAL – SAP and Customers Only 33

Synchronisation Project: map dictionary
Mapping of Dictionary is used to select or create a dictionary category in SAP Signavio that will be linked to SAP Solution Manager Process library and used by
the connector for synchronisation of process activities (Activity object type in SAP Signavio and Process Step <Orig.> in SAP Solution manager).

Please note, only one Dictionary category can be mapped. It is not possible to map Dictionary sub-category. All Activity object types used in synchronisation
must be stored in the mapped Dictionary Category, if synchronisation direction is SAP Signavio to SAP Solution Manager. All Process Steps from the Process
Step Library and it’s lower level folders and sub-folders will be imported into the mapped category, if synchronisation direction is SAP Solution Manager to SAP
Signavio.

If the initial synchronisation is SAP Solution

Manager to SAP Signavio, then the
connector default Dictionary category is
‘SAP Process Steps’ can be used and it
will be created in SAP Signavio when the
project is activated.
If you would like to create a dedicate
Dictionary category automatically via the
connector, type here the name of the
Category and press ‘enter’.
If the initial synchronisation is SAP
Signavio to SAP Solution Manager, then
you will need to chose the dictionary from
SAP Signavio. Start typing the name of the
required Dictionary and it will pop up in the
drop down list.

INTERNAL – SAP and Customers Only 34

Synchronisation Project: map attributes
Attributes required for synchronisation are mapped using:

Recommended – pre-defined by the connector to enrich synchronisation of process data.

Customized – available for mapping of the existing in SAP Signavio and SAP Solution Manager standard or customer
attributes, for the supported attribute types.

INTERNAL – SAP and Customers Only 35

Synchronisation Project: map Recommended attributes
Recommended attributes can be selected as required.

If Activity (Dictionary) has Description, it will

Use the tick box to select
always be imported to Description of Process Step
required attribute
<Orig.>, due to API features.

INTERNAL – SAP and Customers Only 36

Synchronisation Project: map Customized attributes
Customized attributes are optional. For object types that are in scope of synchronisation (BPMN Process Models, Tasks,
Process Steps, etc.), existing standard and customer attributes from SAP Signavio and SAP Solution Manager systems
can be mapped here. Please note that data element types and length is not controlled automatically and would require the
end use to select attributes of matching data types

Supported attribute types:

SAP Signavio to SAP Solution Manager:

 Boolean -> Boolean
 Single-line text -> Single-line text
 Multi-line text -> Multi-line text
 Dictionary link -> Single-line Text
 Dictionary link (list) -> Multi-line text

Please note, if attribute types that are not supported mapped in the SAP Solution Manager to SAP Signavio:
synchronisation project in error, the project activation may fail.  Boolean -> Boolean
 Single-line text -> Single-line text
 Multi-line text -> Multi-line text
INTERNAL – SAP and Customers Only 37
Synchronisation Project: map Customized attributes

Click Add attribute to add

new attribute for mapping.
Attributes can also be added
after Project activation.
Start typing required attribute name, select
attribute and click on Enter

Press include to continue

INTERNAL – SAP and Customers Only 38
Synchronisation Project: summary
After completing all configuration steps, a summary page will be displayed where the user can review provided information
and Activate the Project or go to the Sync Project list.

Click List sync projects to

go back to the projects list.
Activation of the project is
shown in the next section.

INTERNAL – SAP and Customers Only 39

Synchronisation Projects: List Sync Project view and action buttons
All created Projects, including Active and Inactive, are displayed in the List Sync Projects view.

Add another Project if

synchronisation of different
systems or SAP Solution
Manager Solution is required
Only Inactive Projects can be
deleted to protect loss of
synchronised data.
Click on
three dots if
more actions
required.

Click on the Project to go to its

settings and change it if required Run synchronisation action can only
be performed for Active projects.
INTERNAL – SAP and Customers Only 40
Phase 3 Testing Steps – Run synchronisation

Activate Synchronisation Select Direction and

Select Active Project Run Synchronisation
Project Content

 Synchronisation Project needs  In the ‘Run  Upon completion of initial  Synchronisation will be
to be activated before it can Synchronisation Project’ synchronization from SAP executed in stages and
be executed and used in one of the active Projects Solution Manager, SAP the user will be able to
synchronisation run. must be selected. Signavio Process Manager is see the progress of each
 Activation of synchronisation  The system will displayed the leading system for stage.
Project will created required connected systems of the managing changes to objects
 Once synchronisation is
Dictionaries in SAP Signavio. project, to ensure the right and their mapped attribute
complete, the user will be
settings were selected. values.
 The same project can be able to check the logs and
edited for mapping attributes  Selection of content will be synchronisation history.
and executed multiple times. automatically controlled by
specified direction of
synchronisation and relevant
System content will be
available.
 For SAP Solution Manager to
SAP Signavio direction
selection of the scope is
available to narrow down
process content even further.
INTERNAL – SAP and Customers Only 41
Activate Synchronisation Project
Activation of Synchronisation Project can be done from the following pages of Synchronisation Process menu. Activation
will take some minutes to check SAP Signavio system settings and create Dictionaries and attributes according to mapping
provided by the user in the Project. If Dictionaries and attributes were previously created, the system will reuse them and
will not duplicate the entries.

Activate from
Synchronisation Project
summary page

Activate from Synchronisation

Projects page

INTERNAL – SAP and Customers Only 42

Run Synchronisation Project
Run synchronisation project function is used for transferring data between SAP Signavio and SAP Solution Manager. Upon completion of
initial synchronization from SAP Solution Manager, SAP Signavio must remain as the primary tool for changing business processes and the
following of best practices for synchronisation must be considered.

Please note, only Active Sync Projects can be used to run synchronisation.

Best practice for synchronisation directions

Initial Import Update import

SAP Solution Manager to SAP Signavio SAP Signavio to SAP Solution Manager
SAP Signavio to SAP Solution Manager SAP Signavio to SAP Solution Manager

Click on Run sync

projects to execute
synchronisation from the
list of Synchronisation
Projects

Click on Run
synchronisation
projects to execute
synchronisation
INTERNAL – SAP and Customers Only 43
Run Synchronisation: Select Project and directions
Select required setting in the Run synchronisation project.

If Run sync project is

selected from the
Synchronisation Projects, Check that the synchronised
the project name will be systems are correct
populated here.

If run synchronisation is
triggered from the main tile Select synchronisation
Run Synchronisation directions and press Start
project, then the project
need to be selected from the
drop down menu

INTERNAL – SAP and Customers Only 44

Run Synchronisation: SAP Signavio to SAP Solution Manager
If you synchronise SAP Signavio to SAP
Solution Manager, then you only need to
specify the project and start the
synchronisation.

Please note: initial synchronisation for

productive deployment must ensure that SAP
Solution Manager Solution is blank and
shouldn’t contain any objects in the target root
folder in the process structure and process
library.

If you are running a test synchronisation, than

the solution might have other process content
outside the top root folder and Process Step
Library main folder.

All object from the mapped Dictionary will be

synchronised to the Process Step Library,
regardless if they used as Tasks in processes
or not.

Select direction and Start

INTERNAL – SAP and Customers Only 45

Run Synchronisation: SAP Solution Manager to SAP Signavio
If you synchronise SAP Solution Manager to SAP Signavio you will be offered to select a Scope from SAP Solution Manager that might be required for
synchronisation. The scope selection helps the use to:

- ensure only required content of SolMan is imported to Signavio

- break down large process structures into smaller parts to work around limitations on data load exceeding 512 MB in size of extracted data file

If you would like to reduce the

content included in synchronisation,
then select a specific SAP Solution
manager scope (must be pre-
configured n SAP Solution Manager
beforehand)

Default selection is set

up to Show All -
standard SAP Solution After all setting are
Manager scope complete, press
settings when the Start to begin
whole process structure synchronisation.
is included
INTERNAL – SAP and Customers Only 46
Run Synchronisation: monitor synchronisation run
When synchronisation is started, you will be able to see its progress, status and monitor every phase. Process objects processed by the
connector are displayed in the synchronisation logs. In case of errors during the synchronisation, you will be able to display a detailed error
message.

Synchronisation
Synchronisation Progress and Phases
Status

Synchronisation Logs

Synchronisation Log
Messages

INTERNAL – SAP and Customers Only 47

Run Synchronisation: monitor synchronisation run
Synchronisation log messages could be displayed for every object type of the specific phase.

Click on the specific Step of

synchronisation to display its log
Messages

Timestamp of
synchronisation
Number of processed objects

Status of synchronisation. It would be displayed as

INTERNAL – SAP and Customers Only
‘Complete’ or ‘Error’ for every processed object 48
Run Synchronisation: monitor synchronisation in Phase 5
Phase 5 is only used in synchronisation to SAP Signavio to show progress of imported BPMN Diagrams of SAP Solution Manger. The import covers both types of the
diagrams: Collaboration and Process Diagram.

You might be able to see some errors in processing of the Diagrams, however the whole status of synchronisation will be set to Complete. Diagram often have missing
Process Steps (e.g. it’s blank), missing XML that wasn’t generated in SAP Solution Manager when the diagram was imported/created or deleted Process Steps (e.g.
deleted from the structure, but not the diagram. Due to a low impact impact on consistency of the synchronisation, the synchronisation is considered as ‘Complete’.

Error Message DIAGRAM object type Reason

SOL-SIG Sync errored for ObjectType: The Diagram is empty and does not
DIAGRAM with error: Map internal to external contain any object inside the diagram,
failed for direction: SOLMAN2SPM with error : e.g. empty diagram.
TypeError: Cannot read properties of
undefined (reading 'ATTRIBUTES') with name
and ID.

SOL-SIG Sync errored for ObjectType: The Diagram is missing

DIAGRAM with error: Map internal to external BPMNInterchangeXML for the
failed for direction: SOLMAN2SPM with error : connector to export the diagram to
TypeError: Cannot read properties of Signavio. Seems like diagram was
undefined (reading 'DATA') with name and ID. imported to SolMan from an external
source and the xml wasn't generated by
SolMan, therefore it's not available in
the API to pass to the connector.

SOL-SIG Sync errored for ObjectType: The Diagram contains object

DIAGRAM with error: Map internal to external (tasks/process steps) that have been
Example of ERROR failed for direction: SOLMAN2SPM with error : deleted or not inside the current
message when Diagram is TypeError: Cannot read properties of process structure. So connector can
blank undefined (reading 'systemAObjectID') with not find the reference objects.
name and ID.

INTERNAL – SAP and Customers Only 49

Run Synchronisation: Synchronisation History
After synchronisation was performed you can check the history of execution for every Project from Synchronisation Project. You can also
display the detailed logs for synchronisation phases and steps.

Go to Synchronisation
Projects, click on the Go back to the list of
three dots and select projects
Sync History

Double click on the Sync run

ID to see the logs. If you see
multiple Sync run ID, it
means the project was
synchronised multiple times

INTERNAL – SAP and Customers Only 50

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