COMMUNICATIO

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Presented by:
Sushmita stha, Bishesta Mahat
& DB Thapa
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INTRODUCTION
• Communication refers to the
exchange of information, ideas,
thoughts, and feelings between
individuals or groups.
• Communication is simply the act of
transferring information from one
place, person or group to another.
• Its purpose is to convey messages,
establish understanding, and create
connections among people.

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FUNCTION OF COMMUNICATION
 Expression of Ideas: It enables individuals to articulate their thoughts, opinions, and
creative concepts.
Communication is vital for sharing knowledge, news, and updates,
 Information Sharing:
ensuring everyone is on the same page..
 Influence and Persuasion: Effective communication can influence attitudes, behavior, and
decisions of others.
 Problem Solving: By sharing information, individuals can collaboratively find solutions to
various issues.
 Social and Emotional Support: Communication allows individuals to express emotions and
seek support from others.
It fosters connections, trust, and rapport between individuals,
 Building Relationships:
groups, and organizations.
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METHODS OF FR
COMMUNICATION
1. Verbal communication
2. Written communication
3. Non-verbal communication
4. Visual communication
5. Digital communication

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 METHODS OF

COMMUNICATION
Verbal Communication: This type of Non-Verbal Communication: Non-

communication involves the use of verbal communication involves
spoken words. It includes face-to-face expressing information without the use
conversations, phone calls, video of words. It includes body language,
conferencing, and any other form of facial expressions, gestures, eye
communication where words are used contact, posture, and tone of voice.
to convey the message.

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 METHODS OF

COMMUNICATION
Written Communication: This method Visual Communication: Visual

involves conveying information communication utilizes images,
through written words. It includes graphs, charts, diagrams, and other
emails, letters, memos, reports, and visual aids to convey information
any other written documents. effectively.

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METHODS OF
COMMUNICATION
 Digital Communication: In the digital age, electronic
devices and the internet have given rise to various
forms of digital communication, such as text
messaging, social media, video calls, and emails.
 Formal Communication: This type of communication
follows a predefined hierarchical structure within an
organization. It includes official memos, reports, and
communication that adhere to established protocols.
 Informal Communication: Informal communication
is more relaxed and spontaneous. It often takes place
between colleagues or friends and may include
casual conversations or social interactions.

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PROCESS OF
COMMUNICATION
The process of communication involves the exchange of information, ideas,

thoughts, and feelings between individuals or groups. It is a dynamic and
interactive process that comprises several essential components.

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 PROCESS OF

COMMUNICATION
Sender: The process begins with a sender or the source of the message. The sender
is the person or entity who initiates the communication by encoding their
thoughts, ideas, or information into a message that they want to convey to the
receiver.
 Encoding: Encoding is the process of converting the sender's ideas or thoughts
into a form that can be transmitted as a message. This can involve using language,
symbols, visuals, or any other medium to express the intended meaning.
 Message: The encoded information or content that the sender wishes to
communicate is referred to as the message. It can be in the form of spoken words,
written text, images, gestures, or any combination of these.
 Channel: The channel is the medium through which the message is transmitted
from the sender to the receiver. It can be a face-to-face conversation, a phone call,
an email, a letter, a video call, or any other means of communication.
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 PROCESS OF

COMMUNICATION
Decoding: Decoding is the process by which the receiver interprets and
understands the message sent by the sender. The receiver decodes the message
by translating the encoded information back into a form that they can
comprehend.
 Receiver: The receiver is the individual or group for whom the message is
intended. They receive and interpret the message sent by the sender.
 Feedback: Feedback is a crucial element of the communication process. After
receiving and decoding the message, the receiver provides feedback to the
sender. Feedback can be verbal or non-verbal and indicates whether the
message was understood as intended. It helps the sender assess the
effectiveness of their communication and make any necessary adjustments.

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