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human resource

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15 views

Chapter 1 SLIDE1

human resource

Uploaded by

Tarek Zakaria
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 34

Introduction to Human

1 Resource Management
Human Resource Management
14th Edition, Global Edition

Gary Dessler

Copyright © 2015 Pearson Education Ltd. 1-1


Learning Objectives

1. Explain what human resource


management is and how it relates to
1
the management process.
2. Briefly discuss and illustrate each of
the important trends influencing
human resource management.

Copyright © 2015 Pearson Education Ltd. 1-2


Learning Objectives

3. List and briefly describe important


traits of today’s human resource
1
managers.
4. Describe four important human
resource manager
competencies.
5. Outline the plan of this book.
Copyright © 2015 Pearson Education Ltd. 1-3
Explain what human
resource management
is and how it relates to
the management
1
process.

Copyright © 2015 Pearson Education Ltd. 1-4


What Is Human Resource Management?
The process of acquiring, training, and compensating
employees, and of attending to their labor relations, health
and safety, and fairness concerns. It is, indeed, the heart of
the organizations.

• The Management Process


1

o Planning
o Organizing
o Staffing
o Leading
o Controlling
Copyright © 2015 Pearson Education Ltd. 1-5
Why Is Human Resource
Management Important to All
Managers?
• No manager wants to:
o Hire the wrong person for the job
1
o Experience high turnover
o Have your people not doing their best
o Waste time with useless interviews
o Have your company taken to court because of
your discriminatory actions
o Commit any unfair labor practices 1-6
Copyright © 2015 Pearson Education Ltd.
Human Resource (HR)
Responsibilities of Line
and Staff Managers
1

Copyright © 2015 Pearson Education Ltd. 1-7


Line and Staff Aspects of Human
Resource Management
• Authority is the right to make decisions, to direct the work of
others, and to give orders. Managers usually distinguish
between line authority and staff
1 authority.
• Line authority is authority exercised by an HR manager by
directing the activities of the people in his or her own
department and in service areas, while staff authority gives
the manager the right to advise other managers or employees.
• Line manager is a manager who is authorized to direct the
work of subordinates and is responsible for accomplishing the
organization’s task, while staff manager is a manager who
assists and advises line managers.

Copyright © 2015 Pearson Education Ltd. 1-8


Line and Staff Managers

• Line authority
gives you the
right to issue
orders 1
• Staff authority
gives you the
right to advise
others in the
organization

Copyright © 2015 Pearson Education Ltd. 1-9


Human Resource Duties
Line Managers

• Job placement
• Orientation & Training
1
• Performance
• Cooperation
• Labor costs
• Development

Copyright © 2015 Pearson Education Ltd. 1-10


Human Resource Duties

Staff Managers

• Line function
inside of HR 1

department
• Coordination
• Assist and advise

Copyright © 2015 Pearson Education Ltd. 1-11


Organizing the Human Resource
Department’s Responsibilities

• Size of HR reflects the company’s size


• Reorganizing the HR Management function
1
o Transactional HR teams
o Corporate HR teams
o Embedded HR teams
o Centers of expertise

Copyright © 2015 Pearson Education Ltd. 1-12


Review
Human Resource Management

• Part of total management process


• Focus on staffing 1processes
o Job analyses
o Recruiting
o Compensation
o Performance
o Compliance issues, etc.

Copyright © 2015 Pearson Education Ltd. 1-13


Review
Human Resource Duties

• In providing specialized assistance,


the human resource
1
manager carries
out three distinct functions:
o line function
o coordinative function
o Staff (assist and advise) functions

Copyright © 2015 Pearson Education Ltd. 1-14


Briefly discuss and illustrate
each of the important trends
influencing
1
human
resource management.

Copyright © 2015 Pearson Education Ltd. 1-15


Trends in Human Resource
Management
• Technological advances
• Globalization and competition
• Indebtedness (“Leverage”)
1 deregulation
• Trends in the nature of work
• Demographic and workforce trends
• Economic challenges and trends

Copyright © 2015 Pearson Education Ltd. 1-16


IMPROVING PERFORMANCE: HR
as a Profit Center
• Computer system dramatically improves
sales and profitability along with:
1
o Upgraded jobs
o Training in how to sell services
o New job descriptions
o New pay policies

Copyright © 2015 Pearson Education Ltd. 1-17


Review
Trends in Human Resource
Management
• Technology
• Globalization
1
• Indebtedness and deregulation
• Trends in the nature of work
• Demographic and workforce trends
• Economic challenges and trends

Copyright © 2015 Pearson Education Ltd. 1-18


Review
Trends in Human Resource
Management
• More knowledge work
• Aging workforce
1
• Economic downturn
• De-leveraging
• Deregulation slowdown
• Slower economic growth

Copyright © 2015 Pearson Education Ltd. 1-19


List and briefly describe
important traits of today’s
human resource managers.
1

Copyright © 2015 Pearson Education Ltd. 1-20


The New Human
Resource1 Manager

Copyright © 2015 Pearson Education Ltd. 1-21


The New Human Resource Manager

• Focus More on Strategy


• Focus on Improving Performance
• Measure HR Performance and Results
1
• Use Evidence-Based Human Resource
Management
• TheyAdd Value
• They Use New Ways to Provide HR Services

Copyright © 2015 Pearson Education Ltd. 1-22


The New Human Resource Manager

• They Take a Talent Management Approach


• They Manage Employee Engagement
• They Manage Ethics
1

• They Understand Their Human Resource


Philosophy
• They Have New Competencies

Copyright © 2015 Pearson Education Ltd. 1-23


Evidence-based Human
Resource Management
1

Copyright © 2015 Pearson Education Ltd. 1-24


1

Copyright © 2015 Pearson Education Ltd. 1-25


Review

• Talent management
• Ethics
• Employee engagement
1

• Measurement
• Evidence-based management
• Value
• New competencies
Copyright © 2015 Pearson Education Ltd. 1-26
Describe four important
Human Resource Manager
competencies.
1

Copyright © 2015 Pearson Education Ltd. 1-27


Human Resource Manager’s
Competencies
• Strategic positioners
• Credible activists
• Capability builders 1

• Capability builders
• HR innovators and
integrators
• Technology proponents
Copyright © 2015 Pearson Education Ltd. 1-28
Human Resource
Manager’s Competencies
• HRCI Certification
o HR managers use certification to
show their mastery of modern
human resource management
1
knowledge
• The HRCI Knowledge Base
o The HRCI body of knowledge has a
list of main topic areas
o Chapter objectives follow the HRCI
Knowledge Base’s list

Copyright © 2015 Pearson Education Ltd. 1-29


Review

Copyright © 2015 Pearson Education Ltd. 1-30


Outline the Plan of
this Book.
1

Copyright © 2015 Pearson Education Ltd. 1-31


Themes and Features

Human resource management is


the responsibility of1 every
manager—not just those in
human resources.

Copyright © 2015 Pearson Education Ltd. 1-32


Review

• The HR process
• Importance
• 1
HR responsibilities
• Trends

Copyright © 2015 Pearson Education Ltd. 1-33


1

Copyright © 2015 Pearson Education Ltd. 1-34

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