Sessions 6 to 8

Belief to Behavior
DTVS SPARK

March 4th, 11th and 18th, 2021

B2B process
• Belief
• Thought
• Feeling
• Habit
• Attitude
• Behavior
The Circumstance – Result Process

CIRCUMSTANCE RESULT
ACTION

Thought
Feeling
Thought – Feeling – Behavior Cycle
• Thought – Opinions and Judgments we
make about an event/situation
• Feeling – An emotional sensation such as
anger, anticipation, joy, trust, fear, pride,
surprise, contempt, sadness or disgust
• Behavior – something that is done
• Belief - A firm thought that something is
true, but not capable of being proved
• Attitude - tendency or orientation of mind
Beliefs • Habit – A routine of behavior done
Attitudes
Habits regularly and usually subconsciously
Thought Feeling Action (TFA) Cycle
• The Thought Feeling Action cycle is usually in that sequence but not
always so
• The event may be the same but the way each one perceives the event
(our thought about the event) may be different
• It is not an event from the past, but the nature of our thought about
the event which leads to suffering
• Separate your thought from the event to gain awareness of your
thought and feeling
• You can change the way you feel merely by changing your thought or
even changing your action. YOU HAVE A CHOICE
Reframing your thoughts and feelings
• Being mindful
• Can I not pause before acting ?
• Am I jumping to a conclusion ?
• What thought is going through my mind and how am I feeling ?
• What is another way to perceive this situation ?
• How would some others view this situation ?
• Am I confusing facts and opinions ?
• How important is this in ten minutes, ten hours, ten days or ten years?
• What is my body language conveying ?
• How can I change my expression to think and feel differently ?
Beliefs – Ken Blanchard
• Notice your beliefs
• A Belief Is a Thought That You Trust Is True
• Sometimes “Facts” Are Just How You See Things
• Let Go of What Isn’t Working. An old belief can hold you prisoner
• You are not the belief. You are the person who chooses your beliefs
• Some beliefs can hold you down, others can lift you up
• Choose a New Belief Changing What You Think Doesn’t Change Who You Are
• Sometimes you have to believe it before you can see it
• There Are No Limits to What You Can Believe You Can Do
• What would you do if you believed it was possible ?
The great factory

Prefrontal cortex –
This is the area Basal Ganglia – place where
which helps one one’s habits are triggered
take conscious
decisions Hippocampus –
place where long
term memory is
stored
Amygdala – seat
of emotions
Habit – What, How and Why
• Habit is an action taken on a repeated basis with little/no effort or thought.
• Nearly half of human behavior is from habits
• Aligning habits with goals – we don’t realize when habits stop achieving goals
• Don’t expect overnight success
• Battle between intention and habit
• Intentions can predict behavior when habits are weak
• Habits can predict behavior when habits are strong
• Unconscious habits – ‘acting without thinking’
• You cannot create or remove a habit just like that. They are created by repetition
over time
How do you form a habit – the unstartable
• 3 Rs of Habit Change”
1. Reminder (the trigger that initiates the behavior)
2. Routine (the behavior itself; the action you take)
3. Reward (the benefit you gain from doing the behavior)
• Set up a good reminder by listing out things that you do everyday and things that
happen to you every day
• Sell the value to yourself
• Break it down and do it in instalments
• Begin (and stick to your schedule) even if in a small way
• Focus on the practice, not on the performance
• Recognise and work around the obstacles/ adverse thoughts/temptations
• Stop justifying with excuses why you cannot start
 Breaking the Bad Habit Cycle – the
unstoppable
Bad Habit Cycle
• Understand when, where and how you are
performing the habit
• Cut the wrong association

B ad
• Combine willpower and motivation
s
es

• Improve your self-control in other aspects

Str

Hab • Make it difficult to follow the habit

it
• Overcome negative self talk
An

Gu • Convert negative intention into a positive

xie

ilt
intention
ty

• Snap the situation link

• Substitute with another habit
• Use group effort and public commitment
How Negative belief/self talk drives Undesirable Habits

Negative thought Emotion Undesirable Habit

• I should have/I shouldn’t have. • Guilt • Excessive eating
• I don’t matter. • Worthlessness • Alcoholism
• I am not able to face reality. • Hopelessness • Smoking
• I am not capable of improving • Heart beating fast/sweating • Staying away from events/places
• Something is wrong with me • Anxiety • Over sleeping
• I have no control • Frightened • Fighting
• No one likes me • Helplessness • Withdrawal
• I don’t deserve to be happy • Depression/sadness • Wasting time on useless things
• Everyone else seems to be • Anger • Shopping beyond means
doing things correctly; what’s • Loneliness • Avoiding any new initiative
wrong with me? • Physical craving for satisfying • Repeatedly checking emails,
• My worth depends on coming sense organs whatsapp msgs or internet
first all the time • No interest • Indecision
• I always crave for something • Exhausted • Avoiding good practices such as
that is really not beneficial to me • ‘End of the road’ feeling exercising, meditation etc
 Positive Attitude Negative Attitude
• Focus on the good in people/situations • Focus on the negative in people/situations
• Take responsibility for mistakes • Blame others when something goes wrong
• Prevent problems proactively • Work on a problem only after it arises
• An opportunity to learn something new • I have never done it before
• I will find a way to make it work • I cant do anything about it
• Let me take the first step • Let the other person take the first step
• Realistic outlook • Pessimistic outlook
• I failed this time; can do better next time
• It is clear I will not succeed at this
• I will give my best
• I will do just enough to get by
• Not done it before but willing to learn
• Not done before; Wont be able to do
• Wants to see others succeed
• Secretly hopes to see others fail
• Is solution focused
• Counts the blessings
• Problem focused
• Takes initiative • Complains about what is lacking
• Indifferent
What’s your choice : Positive or Negative
“Everything can be taken from a man but one
thing: the last of the human freedoms — to
choose one’s attitude in any given set of
circumstances, to choose one’s own way.”
― Viktor E. Frankl, author of “Man’s search
for meaning”
 Other Aspects of Personality
• Values – a person’s sense of what is right and important and represent core
qualities or standards (e.g. integrity, customer focus, humility etc)
• Principles – are rules an individual sets for himself as guides for one’s behavior
and are generally derived from one’s values (e.g. if one’s value is integrity, the
person may have a principle saying never get into a transaction which creates a
conflict of interest)
• Desire – a strong urge, something which a person wants strongly
• Need and Want – Need is something essential/basic and which a person really
requires; want is something a person likes to have over and above what is a
need; E.g. need for a person may be three wholesome meals; on top of that, a
person may want to have a soup at the start of every meal and an ice cream at
the end of every meal
• Mindset – a frame of mind which inclines a person to perceive a circumstance
in a particular way (Example : fixed mindset, growth mindset)
Source : Ravi Shastri
THE SEVEN HABITS PARADIGM – Steven Covey

Interdependenc
Seek First to
Understand
e Synergize

Saw
… Then to be
Understood
PUBLIC

e
VICTORY
en th Think Win/Win
Sharp

Independence

Put First
Things First

PRIVATE
VICTORY
Be Begin with
Proactive the End in Mind

Dependence
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE

HABIT 1

Be Proactive. Be Reactive.
Proactive people take Reactive people don’t take
responsibility for their own responsibility for their own
lives. They determine the lives. They feel victimized, a
agendas they will follow product of circumstances,
and choose their response their past, and other
to what happens around people. They do not see as
them. the creative force of their
lives.

18
 CIRCLE OF
INFLUENCE

19
 CIRCLE OF
INFLUENCE

20
 Do you see the correlation
between this picture and the
previous slide on Steven Covey’s
Circle of Concern and
Circle of Influence

Source : GV
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 2

Begin with the End in Mind. Begin with No End in Mind.

These people use personal These people lack personal
vision, correct principles, vision and have not
and their deep sense of developed a deep sense of
personal meaning to personal meaning and
accomplish tasks in a purpose. They have not
positive and effective way. paid the price to develop a
They live life based on self- mission statement and thus
chosen values and are live life based on society’s
guided by their personal values instead of self-
mission statement. chosen values.
22
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 3

Put First Things First. Put Second Things First.

These people exercise These people are crisis
discipline, and they plan managers who are unable
and execute according to to stay focused on high-
priorities. They also “walk leverage tasks because of
their talk” and spend their preoccupation with
significant time in Quadrant circumstances, their past,
II. or other people. They are
caught up in the “thick of
thin things” and are driven
by the urgent.

23
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 4
Think Win-Win. Think Win-Lose or Lose-Win.
These people have an These people have a scarcity
abundance mentality and mentality and see life as a
the spirit of cooperation. zero-sum game. They have
They achieve effective ineffective communication
communication and high skills and low trust levels in
trust levels in their their Emotional Bank
Emotional Bank Accounts Accounts with others, result-
with others, resulting in ing in a defensive mentality
rewarding relationships and and adversarial feelings.
greater power to influence.

24
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 5
Seek First to Understand, Seek First to Be Understood.
Then to Be Understood. These people put forth their
Through perceptive point of view based solely
observation and empathic on their auto-biography and
listening, these non- motives, without attempting
judgmental people are to understand others first.
intent on learning the They blindly prescribe
needs, interests, and without first diagnosing the
concerns of others. They problem.
are then able to
courageously state their
own needs and wants.
25
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 6

Synergize. Compromise, Fight, or Flight.

Effective people know that Ineffective people believe
the whole is greater than the whole is less than the
the sum of the parts. They sum of the parts. They try
value and benefit from to “clone” other people in
differences in others, their own image. Differences
which results in creative in others are looked upon as
cooperation and team- threats.
work.

26
SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 7

Sharpen the Saw. Wear Out the Saw.

Effective people are Ineffective people fall back,
involved in self-renewal lose their interest, and get
and self-improvement in disordered. They lack a
the physical, mental, program of self-renewal
spiritual, and social- and self-improvement and
emotional areas, which eventually lose the cutting
enhance all areas off their edge they once had.
life and nurture the other
six habits.

27
The 8th Habit
• Find your unique personal significance and help others to find theirs
• The four intelligences –
Mental – develop into vision
Physical – develop into discipline
Emotional – develop into passion
Spiritual – develop into meaningful contribution
• Avoid the five cancerous behaviors of :
Criticism
Complaining
Comparing
Competing
Contending
Homework Exercise
1. What are the top 3 things that motivate you in life?
1. Achievement
2. Recognition
3. Work Itself
4. Responsibility
5. Advancement
6. Personal Growth
2. What motivates you to come to work?
7. Work Itself
8. Responsibility
3. Are you reaching your potential on the job? What do you need to do to improve that and what can the
company do to improve that?
4. Think of someone you know who is highly motivated
What makes him so motivated ?
5. Think of someone who is highly demotivated. What makes him demotivated?
Topics for next session
• Concept of motivation
• Drivers
• Taking initiative
• Intrinsic/Extrinsic motivation
• Willpower
• Chance and Choice