COMMON PRINTER

ERRORS / PROBLEMS
ALZHEN N. BAKINO, MAED
MASTER TEACHER-I / ZNHS-WEST
QUADRANT 1.1 ICT HEAD / INTERIM BALIWASAN DISTRICT ICT COORDINATOR
RESOURCE SPEAKER
 COMMON
EPSON
PRINTER
PROBLEMS
AND
SOLUTIONS
 COMMON
EPSON
PRINTER
PROBLEMS
AND
SOLUTIONS
 COMMON
EPSON
PRINTER
PROBLEMS
AND
SOLUTIONS
 COMMON
EPSON
PRINTER
PROBLEMS
AND
SOLUTIONS
 COMMON
EPSON
PRINTER
PROBLEMS
AND
SOLUTIONS
EPSON PRINTER
TROUBLESHOOTING:
INITIAL CHECKS AND QUICK
FIXES
POWER AND
CONNECTIVITY
MAKE SURE YOUR PRINTER
IS TURNED ON AND
CONNECTED CORRECTLY.
CABLE CHECK
ENSURE THAT ALL CABLES ARE WORKING
AND SECURELY PLUGGED IN TIGHTLY
WHERE THEY SHOULD BE. IF YOU
CONNECTED YOUR PRODUCT TO A USB HUB,
ENSURE IT'S A TOP-TIER HUB. IF THE ISSUE
PERSISTS, CONNECT YOUR PRODUCT
DIRECTLY TO YOUR COMPUTER.
NETWORK CONNECTION
CHECK
ENSURE YOUR EPSON PRINTER IS
PROPERLY CONNECTED TO WI-FI AND
RECEIVING STRONG INTERNET SIGNALS.
REMOVE OBSTACLES, LIKE WOOD OR
METAL OBJECTS, BETWEEN THE PRINTER
AND WI-FI ROUTER THAT CAN WEAKEN
THE SIGNAL.
PAPER AND SUPPLIES
SEE IF THERE'S ENOUGH PAPER
IN THE PRINTER AND IF THE
INK OR TONER IS NOT RUNNING
OUT. ENSURE INK OR TONER IS
INSTALLED PROPERLY.
RUN EPSON PRINTER
TROUBLESHOOTING FUNCTION
TO EASILY DIAGNOSE THE ISSUE, YOU CAN
USE THE EPSON PRINTER TROUBLESHOOTING
FUNCTION. JUST GO TO SETTINGS, THEN
CLICK ON UPDATE & SECURITY. AFTER THAT,
CHOOSE TROUBLESHOOT AND FOLLOW THE
DIRECTIONS ON THE SCREEN.
STATUS INDICATOR
ANOTHER WAY IS BY CHECKING
ON THE LIGHTS ON THE
PRINTER – THEY MIGHT BLINK
OR ACT STRANGELY IF
SOMETHING'S WRONG.
COMMON EPSON
STATUS LIGHTS
AND SOLUTIONS
LIGHT IS ON
MAINTENANCE BOX LIGHT
THE MAINTENANCE BOX HAS EITHER REACHED THE
END OF ITS SERVICE LIFE OR HASN'T BEEN
INSTALLED. TO FIX THIS, PRESS THE BLACK
CLEANING AND COLOR CLEANING BUTTONS
TOGETHER TO REMOVE THE ERROR. AFTER THAT,
PUT IN A NEW MAINTENANCE BOX OR REPLACE THE
CURRENT ONE.
LIGHT IS ON
PAPER LIGHT
• THE PRINTER MIGHT BE OUT OF PAPER. ADD MORE PAPER TO THE
CASSETTE OR REAR MP TRAY, THEN PRESS THE PAPER FEED BUTTON TO
PROCEED.
• IF MORE THAN ONE SHEET OF PAPER HAS BEEN FED, PRESS THE PAPER
FEED BUTTON TO REMOVE THE EXTRA PAPER.
• IF THE CHOSEN PAPER SIZE DOESN'T MATCH THE AVAILABLE PAPER
SIZES, PRESS THE PAPER FEED BUTTON TO FIX THE ERROR. THIS TIME,
SELECT THE CORRECT PAPER SIZE.
• IT'S POSSIBLE THE PAPER CASSETTE ISN'T INSTALLED. INSTALL THE
CASSETTE IF THIS IS THE CASE. ONCE DONE, PRESS THE PAPER FEED
BUTTON.
LIGHT IS ON
INK OUT LIGHT
• AN INK CARTRIDGE IS USED UP OR
NOT PROPERLY INSTALLED. SWAP
OUT THE MENTIONED CARTRIDGE.
ENSURE THE CARTRIDGE IS
INSTALLED CORRECTLY.
LIGHT IS ON
ORANGE WIFI LIGHT
THERE'S A PROBLEM WITH THE WI-FI
CONNECTION. PRESS THE WI-FI
BUTTON TO FIX THE ISSUE AND TRY
CONNECTING AGAIN.
LIGHT IS FLASHING
POWER LIGHT
THE PRINTER IS CURRENTLY BUSY.
WAIT FOR THE POWER LIGHT TO STOP
FLASHING BEFORE TURNING OFF THE
PRINTER. ONCE DONE, TRY
CONNECTING AGAIN.
LIGHT IS FLASHING
MAINTENANCE BOX LIGHT
THE MAINTENANCE BOX IS GETTING
CLOSE TO ITS SERVICE LIFE LIMIT.
ENSURE YOU HAVE A REPLACEMENT
MAINTENANCE BOX READY.
LIGHT IS FLASHING
PAPER LIGHT
THE PAPER IS STUCK INSIDE THE
PRINTER. LOOK IN THE CASSETTE,
PRINTER INTERIOR, AND DUPLEXER TO
REMOVE THE JAMMED PAPER. ONCE
DONE, PRESS THE PAPER FEED BUTTON
TO RESOLVE THE ERROR.
LIGHT IS FLASHING
POWER AND PAPER
LIGHT
CLOSE THE PRINTER'S
FRONT COVER.
LIGHT IS FLASHING
INK OUT
AN INK CARTRIDGE IS
RUNNING LOW. ENSURE YOU
HAVE A REPLACEMENT
CARTRIDGE READY.
LIGHT IS FLASHING
INK OUT YELLOW LIGHT
FAILED FIRMWARE UPDATE, AND
THE PRINTER IS IN RECOVERY
MODE. GO TO EPSON'S SUPPORT
WEBSITE FOR GUIDANCE ON
REDOING THE FIRMWARE UPDATE.
LIGHT IS FLASHING
ALL LIGHTS
THE PRINTER HAS AN ERROR. LOOK IN
THE CASSETTE, INSIDE THE PRINTER,
AND IN THE DUPLEXER TO CLEAR PAPER
JAMS. TURN OFF THE PRINTER, THEN
TURN IT ON. IF THE ERROR PERSISTS,
CONTACT EPSON SUPPORT.
TOP 8 COMMON
EPSON PRINTER
PROBLEMS AND
SOLUTIONS
TOP 8 COMMON EPSON PRINTER PROBLEMS AND
SOLUTIONS:
• PRINTER NOT PRINTING/RESPONDING
• PRINTER OFFLINE
• PAPER JAMS
• POOR PRINT QUALITY
• CAN'T PRINT VIA PHONE/IPAD
• NOISY PRINTER
• PRINTER PRINTING SLOW
• SCANNER NOT WORKING
EPSON PRINTER NOT
PRINTING/ RESPONDING
ANTIVIRUS INTERFERENCE
AN ANTIVIRUS IS A CRUCIAL PROGRAM THAT
KEEPS YOUR DEVICE SAFE. BUT SOMETIMES,
IT MIGHT MAKE THINGS NOT WORK. TO CHECK
IF THAT'S HAPPENING, TRY TURNING OFF THE
FIREWALL AND SEE IF THE PRINTER STARTS
WORKING. IF IT DOES, THEN THE ANTIVIRUS
COULD BE THE PROBLEM.
EPSON PRINTER NOT
PRINTING/ RESPONDING
PRINTER NOT SET AS DEFAULT
THIS OFTEN HAPPENS WHEN YOU
SWITCH BETWEEN DIFFERENT PRINTERS
FOR PRINTING TASKS. FOLLOW THE
STEPS BELOW TO SET YOUR PREFERRED
PRINTER AS DEFAULT.
PRINTER NOT SET AS
DEFAULT
STEP 1: CLICK START, AND THEN SETTINGS.
STEP 2: NEXT, FOR WINDOWS 10, SELECT DEVICES. FOR
WINDOWS 11, SELECT BLUETOOTH & DEVICES.
STEP 3: SELECT PRINTERS & SCANNERS. CHOOSE YOUR
PREFERRED PRINTER (IF YOU HAVE MULTIPLE), THEN
PICK SET AS DEFAULT. IF YOU DON'T SEE THE SET AS
DEFAULT OPTION, CHOOSE THE LET WINDOWS
MANAGE MY DEFAULT PRINTER OPTION INSTEAD.
EPSON PRINTER NOT
PRINTING/ RESPONDING
OUTDATED PRINTER DRIVER
IF YOUR PRINTER'S DRIVERS ARE
OUTDATED OR CORRUPTED, THE PRINTER
WON'T FUNCTION PROPERLY. THIS CAN
LEAD TO DIFFICULTIES IN CONNECTING
YOUR COMPUTER TO THE PRINTER,
CAUSING PROBLEMS.
EPSON PRINTER NOT
PRINTING/ RESPONDING
STUCK PRINT JOBS
PRINT JOBS THAT ARE STUCK CAN MAKE A
PRINTER NOT RESPOND TO A PRINT
COMMAND BY CREATING A JAM IN THE
PRINT QUEUE. CLEARING THESE JOBS
FIXES THE PROBLEM AND BRINGS BACK
REGULAR PRINTING.
STUCK PRINT JOBS
WINDOWS:
STEP 1: SEARCH "PRINTER" IN THE WINDOWS
SEARCH BAR AND PICK PRINTER & SCANNERS.
STEP 2: CLICK YOUR PRINTER, THEN CHOOSE OPEN
PRINT QUEUE.
STEP 3: FIND YOUR LISTED DOCUMENTS, SELECT
EACH, CLICK DOCUMENT, AND CHOOSE CANCEL TO
REMOVE THEM.
EPSON PRINTER OFFLINE

IF YOUR PRINTER IS STILL OFFLINE

EVEN AFTER THE INITIAL CHECKING,
THE ISSUE BELOW MIGHT BE THE
REASON:
PRINTER CONFIGURATION
PROBLEMS
PRINTER CONFIGURATION NEEDS REFRESHING.
REMOVE AND RECONNECT YOUR PRINTER BACK TO THE COMPUTER TO
REFRESH THE PRINTER CONFIGURATION.
PRINTER NOT SET AS DEFAULT.
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER ON YOUR
COMPUTER. SOMETIMES, PRINTER OFFLINE ISSUES OCCUR BECAUSE THE
WRONG PRINTER IS SELECTED.
PRINTER IS IN OFFLINE MODE.
IF THE USE PRINTER OFFLINE MODE IS ON, YOUR COMPUTER WON'T TRY TO
TALK TO THE PRINTER FOR PRINTING. GO TO THE PRINTERS & SCANNERS
OPTION IN YOUR COMPUTER'S SETTINGS MENU TO MAKE SURE YOUR EPSON
PRINTER IS NOT IN THE OFFLINE MODE.
PRINT QUEUE PROBLEMS
STUCK PRINT JOBS.
PRINT JOBS THAT ARE STUCK CAN LEAD TO A PRINTER GOING
OFFLINE. THIS HAPPENS BECAUSE THEY CREATE A SORT OF
TRAFFIC JAM IN THE PRINT QUEUE. TO RESOLVE THIS ISSUE, YOU
NEED TO CLEAR THESE STUCK PRINT JOBS.
PRINTING QUEUE MANAGER NEEDS RESETTING.
WINDOWS AND MAC USE A SERVICE TO MANAGE PRINT QUEUES,
AND SOMETIMES IT CAN RUN INTO ERRORS OR STOP WORKING.
THIS CAN LEAD TO PILED-UP PRINT JOBS AND NEW ONES GETTING
STUCK, CAUSING THE PRINTER TO GO OFFLINE.
PRINTER DRIVER ISSUE
IF YOUR PRINTER DRIVER IS OUTDATED,
CORRUPTED, OR INCOMPATIBLE WITH
THE OPERATING SYSTEM, IT CAN'T
RECEIVE COMMANDS OR PRINT, MAKING
IT GO OFFLINE. UPDATING THE DRIVER
FIXES THIS AND GETS THE PRINTER
WORKING RIGHT.
PRINTER DRIVER ISSUE
IF YOUR PRINTER DRIVER IS OUTDATED,
CORRUPTED, OR INCOMPATIBLE WITH
THE OPERATING SYSTEM, IT CAN'T
RECEIVE COMMANDS OR PRINT, MAKING
IT GO OFFLINE. UPDATING THE DRIVER
FIXES THIS AND GETS THE PRINTER
WORKING RIGHT.
EPSON PRINTER PAPER
JAM
PAPER JAMS ARE OFTEN CAUSED
BY ISSUES LIKE DAMAGED
ROLLERS, USING INCOMPATIBLE
PAPER, IMPROPER LOADING, OPEN
PRINTER DOORS, OR HARDWARE
DAMAGE.
EPSON PRINTER PAPER
JAM
STEP 1: TURN OFF AND UNPLUG THE PRINTER. CANCEL ALL
PRINT JOBS AND ENSURE THE PRINTER IS OFF AT THE PLUG.
STEP 2: REMOVE ALL PAPER FROM THE TRAY AND RELOAD IT
CORRECTLY. INCORRECT PAPER LOADING IS A COMMON
CAUSE OF JAMS. IF THERE ARE STUCK PAPERS, SLOWLY
REMOVE EACH SHEET TO PREVENT PRINTER DAMAGE.
STEP 3: AFTER CONFIRMING NO TRAY JAMS, STACK THE
REMAINING PAPER NEATLY, ENSURING IT'S SECURELY
INSERTED INTO THE FEEDING SLOT.
EPSON PRINTER PAPER
JAM
STEP 4: OPEN THE REAR ACCESS DOOR AND ENSURE
THE ROLLERS ARE CLEAR OF PAPER SCRAPS. IF THERE
IS, AVOID PULLING PAPER FORCEFULLY TO NOT
DAMAGE THE PRINTER. CHECK IF ROLLERS MOVE
FREELY AND ARE DEBRIS-FREE. IF DIRTY, CLEAN
GENTLY USING A DAMP TOWEL.
STEP 5: ONCE DONE, CLOSE THE DOORS AND RESTART
THE PRINTER FOR A TEST RUN. THIS SHOULD HELP FIX
THE ISSUE.
PREVENT PAPER JAMS
BY:
LOOSENING THE REAM OF PAPER BEFORE
LOADING
NOT OVERLOADING THE PRINTER WITH
PAPER
USING COMPATIBLE PAPER FOR PRINTER
AVOIDING PRINT JOB INTERRUPTIONS
ONLY FILL THE PAPER TRAY WHEN EMPTY
PREVENT PAPER JAMS
BY:
PROPERLY ALIGNING PAPER
STORING PAPER IN A COOL, DRY PLACE
MAINTAINING PRINTER CLEANLINESS
KEEPING INK IN GOOD CONDITION
PREVENT PAPER JAMS
BY:
PROPERLY ALIGNING PAPER
STORING PAPER IN A COOL, DRY PLACE
MAINTAINING PRINTER CLEANLINESS
KEEPING INK IN GOOD CONDITION
EPSON POOR PRINT
QUALITY
BEFORE ANYTHING ELSE,
CHECK IF YOU HAVE ENOUGH
INK OR TONER. LOW INK
LEVELS CAN OFTEN CAUSE
BAD PRINTING RESULTS.
EPSON POOR PRINT QUALITY
A. HORIZONTAL LINES (BANDING)
IF YOUR PRINTS HAVE LINES ACROSS THEM, TRY THESE
SOLUTIONS.
• PUT THE PAPER WITH THE WRITING SIDE UP IN THE FEEDER.
• CLEAN INK NOZZLES BY RUNNING THE HEAD
CLEANING UTILITY.
• ALIGN PRINT HEAD BY RUNNING PRINT HEAD ALIGNMENT
UTILITY FOR PROPER PRINTING.
• RESET SETTINGS TO DEFAULT IF NEEDED.
EPSON POOR PRINT QUALITY
A. HORIZONTAL LINES (BANDING)
IF YOUR PRINTS HAVE LINES ACROSS THEM, TRY THESE
SOLUTIONS.
• AVOID USING MAXIMUM AS THE PRINTABLE AREA. WHEN
THIS SETTING IS ENABLED, THERE MIGHT BE STREAKS IN THE
LARGER PRINT AREA.
• CHECK THAT THE PAPER TYPE YOU CHOOSE IN THE PRINTER
SOFTWARE MATCHES THE TYPE OF PAPER YOU HAVE LOADED.
• IF APPLICABLE, ENABLE MICROWEAVE IN
THE ADVANCED SETTINGS.
EPSON POOR PRINT QUALITY
B. VERTICAL LINES (BANDING)
IF YOUR PRINTS HAVE UNEVEN LINES OR BANDS,
HERE'S WHAT YOU CAN DO.
• PUT THE PAPER WITH THE WRITING SIDE UP IN THE
FEEDER.
• ALIGN PRINT HEAD BY RUNNING PRINT HEAD
ALIGNMENT UTILITY FOR PROPER PRINTING.
• CLEAN INK NOZZLES BY RUNNING THE HEAD
CLEANING UTILITY.
EPSON POOR PRINT QUALITY
B. VERTICAL LINES (BANDING)
IF YOUR PRINTS HAVE UNEVEN LINES OR BANDS,
HERE'S WHAT YOU CAN DO.
• REMOVE THE CHECKMARK FROM THE HIGH SPEED OPTION
IN THE ADVANCED SETTINGS.
• CHECK THAT THE PAPER TYPE YOU CHOOSE IN THE PRINTER
SOFTWARE MATCHES THE TYPE OF PAPER YOU HAVE
LOADED.
• IF APPLICABLE, ENABLE MICROWEAVE IN
THE ADVANCED SETTINGS.
EPSON POOR PRINT QUALITY
C. WRONG OR MISSING COLOR
IF THE COLORS IN YOUR PRINTS AREN'T RIGHT, TRY THESE
SOLUTIONS.
• ADJUST THE COLOR SETTING IN YOUR PRINTER SOFTWARE TO
"COLOR".
• MODIFY THE COLOR SETTINGS IN THE PROGRAM YOU'RE USING
OR WITHIN YOUR PRINTER SOFTWARE'S ADVANCED DIALOG
BOX.
• CLEAN INK NOZZLES BY RUNNING THE HEAD
CLEANING UTILITY, ESPECIALLY IF THE PRINTER HAS NOT BEEN
USED FOR A LONG TIME.
EPSON POOR PRINT QUALITY
D. BLURRY OR SMUDGED PRINTS
IF YOUR PRINTS ARE BLURRY OR SMUDGED, FOLLOW THESE STEPS.
• ENSURE THE PRINTER IS PLACED ON A STABLE, FLAT SURFACE THAT
EXTENDS BEYOND ITS BASE. TILTED POSITIONING CAN AFFECT ITS
PERFORMANCE.
• CHECK YOUR PAPER. ENSURE IT'S UNDAMAGED, CLEAN, AND
MATCHES THE PRINTER'S SPECIFICATIONS. PLACE IT WITH THE
PRINTABLE SIDE UP. IF IT CURLS TOWARDS THE PRINTABLE SIDE,
FLATTEN IT SLIGHTLY OR CURL IT THE OTHER WAY.
• CHECK THAT THE PAPER TYPE YOU CHOOSE IN THE PRINTER
SOFTWARE MATCHES THE TYPE OF PAPER YOU HAVE LOADED.
EPSON POOR PRINT QUALITY
D. BLURRY OR SMUDGED PRINTS
IF YOUR PRINTS ARE BLURRY OR SMUDGED, FOLLOW
THESE STEPS.
• REMOVE EACH PRINTED SHEET FROM THE OUTPUT TRAY
IMMEDIATELY.
• RESET CUSTOM SETTINGS BY CHOOSING "AUTOMATIC" AS THE
MODE IN YOUR PRINTER SOFTWARE'S MAIN MENU (WINDOWS)
OR PRINT DIALOG BOX (MACINTOSH).
• FOR GLOSSY PAPER, USE A SUPPORT SHEET OR PLAIN PAPER
BENEATH THE STACK, OR LOAD ONE SHEET AT A TIME.
EPSON POOR PRINT QUALITY
D. BLURRY OR SMUDGED PRINTS
IF YOUR PRINTS ARE BLURRY OR SMUDGED, FOLLOW THESE
STEPS.
• AVOID TOUCHING THE PRINTED SIDE OF THE PAPER WITH A SHINY
FINISH. AFTER PRINTING, GIVE IT A FEW HOURS TO LET THE INK SET
BEFORE HANDLING.
• RUN THE HEAD CLEANING UTILITY TO CLEAN CLOGGED INK
NOZZLES.
• RUN THE PRINT HEAD ALIGNMENT UTILITY.
• ADJUST THE COLOR DENSITY STRENGTH IN THE PAPER
CONFIGURATION DIALOG BOX.
EPSON POOR PRINT QUALITY
D. BLURRY OR SMUDGED PRINTS
IF YOUR PRINTS ARE BLURRY OR SMUDGED,
FOLLOW THESE STEPS.
• ADJUST THE DRYING TIME PER PRINT PAGE IN THE PAPER
CONFIGURATION DIALOG BOX.
• LOAD AND EJECT DRY PAPER SEVERAL TIMES. IF THE
PROBLEM PERSISTS, INK MAY HAVE LEAKED INSIDE THE
PRINTER. USE A SOFT, CLEAN CLOTH TO GENTLY WIPE THE
PRINTER'S INTERIOR. AVOID TOUCHING THE GEARS INSIDE
THE PRINTER.
EPSON POOR PRINT QUALITY
E. UNWANTED MARKS FROM ROLLERS
IF YOUR PRINTS HAVE UNWANTED MARKS, HERE'S HOW
TO FIX IT.
• ADJUST DRYING TIME FOR NON-EPSON PAPER.
• CLEAN PRINTER ROLLERS OCCASIONALLY.
• PRINTING ON THE INCORRECT SIDE OF THE PAPER CAN
CAUSE POOR PRINT QUALITY. ALWAYS ENSURE THE
PRINTABLE SIDE IS FACING UP IN THE PRINTER'S
SHEET FEEDER TO AVOID THIS ISSUE.
EPSON POOR PRINT QUALITY
F. PRINT QUALITY DOES NOT IMPROVE

IF CLEANING DOESN'T HELP, YOU MIGHT

NEED TO REPLACE INK CARTRIDGES.
• REPLACE INK OR TONER CARTRIDGES.
CAN’T PRINT VIA
PHONE/IPAD
1.CHECK THAT MOBILE BLUETOOTH IS ON.
2.IF THE PRINTER'S BLUETOOTH LIGHT ISN'T BLINKING, TURN
ON PRINTER BLUETOOTH AND TRY CONNECTING AGAIN.
3.CHECK IF THE PRINTER IS PAIRED TO ANOTHER DEVICE.
NOTE THAT THE PRINTER CAN ONLY PAIR WITH ONE DEVICE
AT A TIME.
4.IF YOUR PRINTER IS CONNECTED TO A COMPUTER VIA USB
CABLE, IT CAN'T COMMUNICATE USING BLUETOOTH.
UNPLUG USB CABLE AND TRY PAIRING THE PRINTER AGAIN.
NOISY PRINTER
LASER PRINTERS CAN OFTEN MAKE
STRANGE SQUEAKY NOISES DUE TO
MOVING PARTS LIKE THE TONER
CARTRIDGE, IMAGING DRUM, FUSER
UNIT, AND GEARS.
EPSON PRINTER PRINTING SLOW
IF YOUR PRINTING IS TOO SLOW, CONSIDER THESE
POTENTIAL CAUSES AND SOLUTIONS:
A. UNNECESSARY APPS RUNNING
CLOSE ANY APPS YOU'RE NOT USING ON
YOUR COMPUTER OR DEVICE.
B. HIGH PRINT QUALITY SETTING
LOWER THE QUALITY SETTING FOR
FASTER PRINTING.
EPSON PRINTER PRINTING SLOW
IF YOUR PRINTING IS TOO SLOW, CONSIDER THESE
POTENTIAL CAUSES AND SOLUTIONS:
C. BIDIRECTIONAL PRINTING DISABLED
ENABLE BIDIRECTIONAL (HIGH-SPEED) PRINTING. THIS
ALLOWS THE PRINT HEAD TO MOVE IN BOTH
DIRECTIONS, INCREASING PRINTING SPEED.

WINDOWS LOGO WINDOWS:

CLICK ON "BIDIRECTIONAL PRINTING" LOCATED IN THE
MORE OPTIONS TAB OF YOUR PRINTER DRIVER SETTINGS.
EPSON PRINTER PRINTING SLOW
IF YOUR PRINTING IS TOO SLOW, CONSIDER THESE
POTENTIAL CAUSES AND SOLUTIONS:
D. QUIET MODE ENABLED
DISABLE QUIET MODE, AS IT CAN SLOW DOWN PRINTING
SPEED.
CONTROL PANEL:
ACCESS QUIET MODE ON THE HOME SCREEN AND TURN IT OFF.
WINDOWS:
ON THE PRINTER DRIVER'S MAIN TAB, SET QUIET MODE TO OFF.
EPSON SCANNER NOT
WORKING
INITIAL CHECKS:
• ENSURE THE SCANNER IS TURNED ON. INSPECT IF THE
POWER CORD IS PROPERLY CONNECTED TO THE SCANNER
AND A WORKING OUTLET.
• CHECK IF THE OUTLET WORKS BY PLUGGING IN ANOTHER
DEVICE.
• BE SURE THE CABLE IS PROPERLY CONNECTED BETWEEN
THE SCANNER AND YOUR COMPUTER, AND THAT IT'S NOT
DAMAGED.
EPSON SCANNER NOT
WORKING
• USE THE USB CABLE THAT CAME WITH YOUR
SCANNER, AS USING A DIFFERENT ONE MIGHT
CAUSE PROBLEMS.
• AVOID CONNECTING THE SCANNER THROUGH
MULTIPLE USB HUBS; USE A DIRECT CONNECTION
OR JUST ONE HUB.
• IF YOUR SCANNER ISN'T WORKING ON WINDOWS,
MAKE SURE YOUR COMPUTER SUPPORTS USB.
EPSON SCANNER NOT WORKING
IF SCANNING PROBLEMS CONTINUE, LOOK INTO THE OTHER
CAUSES BELOW:

A. SCANNER DOESN'T SCAN

• WAIT UNTIL THE STATUS LIGHT TURNS GREEN, INDICATING
THE SCANNER IS READY FOR SCANNING.
• THE SCANNER MIGHT NOT FUNCTION CORRECTLY WHEN YOUR
COMPUTER IS IN STANDBY (WINDOWS) OR SLEEP MODE (MAC
OS X). RESTART EPSON SCAN AND TRY SCANNING AGAIN.
• AFTER UPGRADING YOUR OPERATING SYSTEM, THE SCANNER
MIGHT ONLY WORK IF EPSON SCAN IS REINSTALLED.
UNINSTALL AND REINSTALL EPSON SCAN IF THIS IS THE CASE.
EPSON SCANNER NOT WORKING
IF SCANNING PROBLEMS CONTINUE, LOOK INTO THE OTHER
CAUSES BELOW:

B. WRONG PROGRAM WHEN PRESSING SCANNER

BUTTON
WINDOWS:
OPEN YOUR SCANNER'S PROPERTIES WINDOW AND
NAVIGATE TO THE EVENTS TAB. MAKE SURE "TAKE NO
ACTION" IS NOT SELECTED. CONFIRM THAT THE
"START BUTTON" IS CHOSEN IN THE SELECT AN EVENT
LIST BOX, ALONG WITH "START THIS PROGRAM".
EPSON SCANNER NOT WORKING
IF SCANNING PROBLEMS CONTINUE, LOOK INTO THE OTHER
CAUSES BELOW:

C. CAN'T SCAN MULTIPLE IMAGES AT ONCE

PLACE THE PHOTOS ON THE DOCUMENT
TABLE, LEAVING A GAP OF AT LEAST 0.8
INCHES (20 MM) BETWEEN EACH PHOTO.
ENSURE THAT YOUR SCANNING PROGRAM
HAS THE CAPABILITY TO SCAN MULTIPLE
IMAGES.
HOW TO CONNECT EPSON PR
INTER TO WIFI?
STEP 1. TURN ON YOUR EPSON PRINTER. MAKE
SURE YOUR EPSON PRINTER IS ON ITS LATEST
DRIVER UPDATE.
STEP 2. TAP THE HOME BUTTON ON THE
PRINTER'S CONTROL PANEL.
STEP 3. SELECT WIFI SETUP. PRESS OK.
STEP 4. SELECT WIFI SETUP WIZARD. PRESS OK.
HOW TO CONNECT EPSON PR
INTER TO
STEP 5. IT WILL WIFI?
NOW SEARCH FOR AN AVAILABLE
NETWORK.
STEP 6. SELECT YOUR NETWORK CONNECTION AND
ENTER THE NETWORK PASSWORD.
STEP 7. WAIT UNTIL THE SETUP IS COMPLETE.
PRESS OK.
STEP 8. IT SHOULD NOW CONNECT SUCCESSFULLY TO
YOUR WIFI.