PSRMS/POLCOM

RPO Conference, CMS, TRS, Hotel Eye, Pakistan

Citizen’s Portal
 Introduction of PSRMS

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Police Station Record Management System It has extensive search and reporting section as
(PSRMS) is an online web based application for well.
registering FIRs and other record of entire Police
Station.

PSRMS is vast and vital application that not only Linked with:
contains Registers of Police Stations, it also 1. NADRA
contains entries of Challans, Case diaries and 2. Criminal Record Management System
Court entries thus complete proceeding of a case is 3. Human Resource Management & Information
entered in PSRMS. System
 Main Dashboard

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 Main Dashboard

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 Date Wise Crime Chart

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 PSRMS Sections

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FIR Registration Computerization of Registers

PSRMS
Challan Feeding SECTION Missal Writing
S

Crime Reporting Searching

 Introduction of RPO

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What is RPO? RPO Importance RPO Agenda Miscellaneous Participants of

Issues RPO

It is an conference held Importance likh lo Comparative Crime Issues likh lo Mixture of virtual and
monthly on crime and and performance personal participants.
other miscellaneous analysis (yearly,
issues which is chaired monthly, percentage
by IGP. wise, district wise)
 Participants of RPO Conference
Additional IGP’s,
Additional IGP’s,
Establishment
Logistics
Commandant
CTD PC Additional IGP’s, CPO’s
Special Branch Investigation IAB DPO’s
W&F
OPS RPO’s

IGP

AIG Finance CCPO LHR

AIG OPS DIG/SSP OPS LHR
DIG/SSP INV LHR
DIG Welfare DIG Legal Divisional SP’s LHR
DIG OPS DIG Headquarter
 RPO Conference Reports

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 RPO Conference Reports

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 ‫‪Mistakes that effects RPO‬‬

‫‪Project analysis slide 4‬‬

‫ق غ‬
‫مال مسرو ہ کا لط‬
‫ن‬
‫ا دراج‬

‫ن‬ ‫غ‬ ‫ئ‬

‫امزد ملزمان نکا‬ ‫مری ج رم نکا لط‬
‫پرا ن ت‬
‫ن‬
‫ا دراج ن ہ کر ا‬
‫‪Mistakes‬‬ ‫ا خ اب کر ا‬

‫اسداس‬
‫ئ‬
‫دوران ای نف آ ی آر‬‫ف‬
‫ع‬‫م‬
‫ی ڈ گ ا لوم‬ ‫ن‬
‫ن‬
‫ملزمان کا نا دراج ن ہ‬
‫کر ا‬
 FIR Mistakes

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Mistakes that can be rectify. Mistakes that can’t be rectify.

 Offence  Reporting Date Time.

 Stolen Property  Incident Details.
 Applicant Details.
 Unknown Accused entries while lodging FIR.
 E-tag #
 Date of Incident.
 Incident place etc.…
 Follow Up Register

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 Registers Dashboard

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 Type of Reports

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Stolen
Crime & Child/Women Dairies Property & Investigation Daily Dairy
Performance Kidnapping Recovery

Unknown
Forensic Incomplete Incomplete Court PO
dead body u/s
Record Case Record Proceedings
174 z.f
 Crime & Performance

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 Child/Women Kidnapping

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 Dairies

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 Stolen Property & Recovery

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 Investigation

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 Daily Dairy

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 Unknown dead body u/s 174 z.f

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 Forensic

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 Incomplete Record

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 Incomplete Case Record

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 Court Proceedings

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 PO

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 Important Notifications

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 Searching

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PSRMS have extensive searching options to search any type of data on a single click.

 Search through Year, District, Division and Police Station

 Searching through sections
 Case Positions
 Source of complaint
 Credentials of applicant
 Date of Reporting
 Status of Record
 Context of FIR
 Operations/ Investigation Wing
 Primary Offense
 Cross Version
 Instant Search

Searching is available in all registers in PSRMS according to the related contents of the register.
Searching of posted police officials in a police station is also available.
 Searching

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 Searching

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 PSRMS is linked with Criminal Record Management System.
 Searching of accused through CRO Record with the help of 7 Tabs and 90 different field.
 Search Stolen Property

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 Search Person

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 This option allows to search any person who is either accused, witness or an applicant, with his CNIC,
Name or Contact No. in PSRMS.
 Search Accused

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This option slide
allows us to search 8
any accused/proclaimed offender on the basis of following fields.
 District’s Name
 Name of the accused/proclaimed offender
 Parentage
 CNIC
 Address
 Occupation
 Phone Number
 Accused Position in any case
 Caste
 Search Person

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 This option allows to search any person who is either accused, witness or an applicant, with his CNIC,
Name or Contact No. in PSRMS.
 CMS (Complaint Management System)

1. Registration of complaints at PS Level

2. Category of Complaint
 Loss Report
 Reporting of Crime

3. Complaint Status
 Pending
 Filed
 Completed

District Year Total Complaints Completed Filed Pending

2020 201007 112680 85822 2505
(till 29-05-2020)

Lahore 2019 578763 349591 229172 0

2018 507646 324246 183400 0

Division wise Report
 TRS (Tenant Registration System)

 Registration of Tenants and private employees (ROPE)

 Implementation of National Action Plan. Keep the record of all tenants and private employees in their
respective police stations in order to check if they have any criminal record and to take action accordingly.
Notification
• It generates a notification if the tenants and private employees have CRO Record.
 Hotel Eye

Implementation of National Action Plan and to keep the record of all guests and foreigners comes from other places,
cities, countries and stays in guest houses, hotels & hostels in order to check if they have any criminal record and to
take action accordingly.
Notification
• It generates a notification if the guest/ foreigner has criminal record.
 Hotel Eye Features

 Expected Suspect
 Cross District Notification
 Pakistan Citizen’s Portal (PCP)

Pakistan Citizen’s Portal (PCP) is a Government-owned system based on

Mobile Application(available on Android, iOS and other recognized play
stores) and is being used as a tool to promote citizen-centric participatory
governance. One citizens’ side, it provides a nation-wide window to
connect people with Government Organizations at all levels for raising
their issues/complaints with authorities for redressal and suggestions for
improvement in the existing service delivery regime. On Government’s
side, it helps to promote the culture of quantified performance management
and make the various government entities accountable for their mandated
roles and responsibilities. It also helps in identification of grey areas in the
service delivery regime for timely intervention and improvement.
 Features of PCP

Citizens’ perspective; People by installation of the App, can be benefitted in the

following ways;
• True Citizens’ empowerment in using the Portal as a social accountability tool.
• Free registration on the Portal via App or web-based access.
• Creation of a long-lasting account with Governments’ authorities at all levels for
lodging complaints, identifications of issues as a social responsibility and
suggestions.
• Direct interaction and connectivity with the concerned office/officers without any
mobility until required.
• No reference from public servants or representatives required to put forward a
case.
• Regular update and real time tracking regarding the status of complaints etc.
• No timing bar on complaint lodging/case submission
Dashboard of PCP
Dashboard of PCP
Dashboard of PCP
Dashboard of PCP
Thank You