SYSTEM

PROJECT
REPORT
DR. B. C. ROY ENGINEERING COLLEGE,
DURGAPUR

Subject: Software Engineering Lab

Subject Code: ESC-501

Team KAUSTAV DEY -12000121121

Members: ANURAG CHAKRABORTY -12000121140
ANUP DAS -12000121142
ANKUSH GHOSH -12000121143
ANKITA SAHA -12000122141
 ACKNOWLEDGEMENT
I hereby declare that this presentation is the proof of our ongoing project
work entitled
“MEDICARE SYSTEM”, which we shall submit within this semester.
Our team is working under the guidance of
Mr. Biswajit Saha & Mrs. Monalisha Chakroborty
Asst. Professor of Computer Science & Engineering, BCREC. This project
work would be the ultimate application of our knowledge in the subject of
"Software Engineering" throughout the entire Semester.
 TABLE OF CONTENTS
SL NO. NAME OF THE TOPIC PAGE NO

1. INTRODUCTION 4

2. OBJECTIVE 5

3. KEY FEATURES 6

4. REQUIREMENT ANALYSIS 7

5. SOFTWARE & HARDWARE REQUIREMENTS 8

6. PARADIGM APPLIED 9

7. DATA FLOW DIAGRAM 10-12

8. PROJECT MODULES 13

9. ADVANTAGES & DISADVANTAGES 14

10. FUTURE SCOPE 15

11. CONCLUSION 16

12. REFERENCES 17
 INTRODUCTION
Online Doctor Appointment system is the
system where the users can search for the doctors
that they need and also can make appointments.
This system will make it easy for doctors and
patients to see their list of doctors and their
patients. Find & book appointments with doctors,
clinics, and hospitals. Users can even give their
feedback to the system administration. Admin can
manage doctors and patients. The administration
has full authority to add, delete, and update
doctors and patients.
 OBJECTIVE
The objective of the system is to streamline and improve the process of scheduling
appointments with healthcare professionals. Such a system serves several key purposes and
benefits:

1. *Efficiency and Convenience:* Patients can easily book appointments at their convenience,
reducing the need for lengthy phone calls or in-person visits to the clinic. This improves the
overall patient experience.

2. *Minimized Waiting Times:* Patients benefit from reduced waiting times at the clinic, as
appointments can be scheduled more evenly throughout the day.

3. *Appointment Reminders:* The system can send automated reminders to patients via email,
text message, or phone calls, reducing the number of no-show appointments.

4. *Accessibility:* Online booking systems are accessible 24/7, allowing patients to schedule
appointments outside of regular office hours.

5. *Patient Satisfaction:* Overall, a doctor appointment booking system can significantly

improve patient satisfaction by making the appointment process more convenient and
efficient.

In summary, the primary objective of a doctor appointment booking system is to enhance the
patient experience, streamline administrative processes, and improve resource allocation
within healthcare organizations while adhering to regulatory and privacy standards.
 KEY FEATURES

⬤ User Accounts to control the access and maintain security.

⬤ It contain better storage capacity.

⬤ Accuracy in Work.

⬤ Easy & fast retrieval of information.

⬤ Work becomes very speedy.

⬤ Easy to update information.

⬤ Well designed reports.

⬤ Product and Component based.

 Requirements
Analysis
requirements analysis is a critical phase in the development of a doctor appointment booking system. It involves
identifying, documenting, and prioritizing the functional and non-functional requirements of the system. Here's a
breakdown of the key requirements that should be considered:

requirements analysis

Non-Functional Requirements
Functional Requirements
Performance:
User Registration and Authentication Scalability

Appointment Booking Security

Reliability
Doctor's Profile
Usability
Appointment Management
Compatibility
Patient Records
Cost and Budget
Reminders and Notifications
Integration
Waiting List
Language and
Administrative Functions
Localization
SOFTWARE & HARDWARE REQUIREMENTS

Software Requirement Hardware Requirement

1. OS : Windows 7 and Onwards 1) Processor = 2.4GHz Processor speed
2. React JS 2) Memory = 2gb ram
3. Bootstrap
3) Disk space = 256 gb
4. Node JS
5. MongoDB
4) Monitor
6. HTML 5) Keyboard
7. JavaScript 6) Mouse
8. CSS
9. Express JS
10. JWT
11. Strip
 Paradigms Applied
In the development of a doctor appointment booking system, several software development paradigms and
methodologies can be applied to manage the project effectively. These paradigms help structure the
development process and ensure that the system meets its objectives. Here are some paradigms commonly
applied:

1. **Waterfall Model:**
- In some cases, a more traditional Waterfall model may be used, particularly if the project requirements are
well-defined and unlikely to change significantly. This approach involves distinct phases, such as requirements
analysis, design, implementation, testing, and maintenance, with each phase completed before moving on to
the next.

2. **Iterative and Incremental Development:**

- This paradigm involves breaking the project into smaller, manageable iterations or increments. Each
iteration delivers a portion of the functionality, allowing for early testing and feedback. It's a flexible approach
that accommodates changes as the project progresses.

3. **Prototyping:**
- Prototyping involves creating a simplified version of the system to gather feedback from users and
stakeholders. This approach is useful in the early stages of development to ensure that the system aligns with
user needs and expectations.

4. **Spiral Model:**
- The Spiral model combines iterative development with risk analysis. It involves multiple cycles of planning,
risk assessment, engineering, and evaluation. This approach is suitable for complex projects with evolving
requirements.
 SCREENSHOT OF THE WEBSITE

• HOME PAGE:
• LOGIN PAGE:
• Sign up page:
• Contact page:
• Provide Services
Page:
Doctor Find Page:
• Last Page:
 Data Flow Diagram Level 0

Customer info Customer info

0.0
Appointment info. Appointment info.
Admin Customer
Doctor
Appointment
System

Confirmation details Confirmation details

 DATA FLOW DIAGRAM LEVEL 1
Customer Information
Customer Information
1.1
Manage Appointment Details
Appointment Info Customer
Information

1.2
Appointment Range
Available Time
Manage
Appointment
Records

1.3
Person/User Admin
Monitor
Chosen
Appointment Appointment Confirm
Appointment
Status
Transaction Info
Transaction Details
1.4

Manage Prices Information

Payment Details
Transactions
 DATA FLOW DIAGRAM LEVEL 2
Customer info Appointment
info
1.1 1.2
Customer database

Manage Manage
customer appointment
informatio Accommodatio Accommodatio records
n n list n details
Accommodation database
Custome Appointment
r info info

Customer Admin
Appointment database
Chosen
Appoint. Appointment Transaction
accommodatio
dtls. Available details info
n
1.3 time 1.4
Appointment database
Manage Manage
appointment transactions
records Update
Confirmation
Transaction
dtls.
 Project Modules
In this system typically consists of several modules or components that work together to provide the
necessary functionality. These modules help manage different aspects of the system and enhance its
usability. Here are the key modules you might find in a doctor appointment booking system:

1. User Registration and Authentication

2. Doctor Management
3. Patient Profile Management
4. Appointment Booking
5. Appointment Management
6. Notifications and Reminders
7. Search and Filters
8. Waiting List Management
9. Feedback and Reviews:
10. Administrative Dashboard
11. Reports and Analytics
12. Data Security and Compliance
13. Support and Help Desk:
14. Integration with Electronic Health Records (EHR)
15. Payment Processing
16. Localization and Multilingual Support
17. Emergency Booking
 Advantages and Disadvantages
Advantages:

1. Improved Accessibility: Patients can book appointments online 24/7, increasing

accessibility and convenience, especially for those with busy schedules.
2. Reduced Administrative Workload: Automated systems reduce the administrative
burden on healthcare staff by handling appointment scheduling, reminders, and
confirmations.
3. Data Analytics: Healthcare organizations can gather valuable data on appointment
trends and patient demographics, aiding decision-making and resource planning.
4. Reduced Waiting Times: Efficient scheduling can lead to reduced waiting times at the
clinic, improving the overall patient experience.
Disadvantages:
5. Digital Divide: Not all patients may have access to the internet or be comfortable using online
systems, potentially excluding some demographics.
6. Technical Issues: System downtime, glitches, or user errors can disrupt the appointment
booking process and frustrate patients and staff.
7. Data Security Risks: Storing sensitive patient information online poses security risks if not
adequately protected from data breaches or cyberattacks.
8. Privacy Concerns: Patients may have concerns about the privacy of their medical information
when using online booking systems.
 Future Scope
1. Artificial Intelligence (AI) Integration:

AI can help improve the accuracy of appointment scheduling, optimize doctor-patient matching based on medical
history and preferences, and enhance chatbot-based patient support.
2. Telehealth Expansion:

The COVID-19 pandemic accelerated the adoption of telehealth services. Future systems may need to integrate
telehealth capabilities seamlessly, allowing for virtual appointments with doctors.
3. Predictive Analytics:

Predictive analytics can be used to forecast appointment demand, optimize clinic schedules, and reduce wait times
further.
4. Health IoT Integration:

Integration with Internet of Things (IoT) devices can provide real-time health data to doctors before appointments,
enhancing the quality of care.
5. Blockchain for Security:

Blockchain technology can be employed to enhance the security and privacy of patient data, ensuring compliance with
data protection regulations.
6. Personalized Health Recommendations:

Using patient data and AI algorithms, appointment booking systems can offer personalized health recommendations
and wellness advice.
 Conclusion
a doctor appointment booking system is a valuable tool in the healthcare industry that
serves the needs of patients, doctors, and healthcare administrators. It offers a range of
benefits, including improved accessibility, reduced administrative burdens, enhanced
patient experiences, and efficient resource management. However, it also presents
certain challenges and considerations, such as data security and privacy concerns,
technical issues, and the need for ongoing user support.

As technology and healthcare continue to advance, the future scope of doctor

appointment booking systems is promising. Emerging trends like artificial intelligence,
telehealth expansion, predictive analytics, and blockchain integration will likely shape
the evolution of these systems, making them even more valuable for patients and
healthcare providers.

Ultimately, a well-designed and effectively implemented doctor appointment booking

system can significantly improve the healthcare experience for both patients and
providers, contributing to better healthcare outcomes and increased patient
satisfaction. It is a crucial tool in modern healthcare delivery, streamlining processes,
and ensuring that patients receive the care they need in a convenient and efficient
manner.
 Reference

➢ https://github.com/

➢ https://chat.openai.com/

➢ https://www.practo.com/

➢ https://www.scribd.com/presentation/432596322/O
nline-Doctor-Appointment-System