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Em Tech Q1 M2

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Em Tech Q1 M2

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© © All Rights Reserved
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Empowerment

Technologies
Quarter 1 – Module
2:
Netiquettes
CORE RULES OF NETIQUETTE
•NETIQUETTE, OR NETWORK ETIQUETTE, IS CONCERNED
WITH THE "PROPER" MANNER OF COMMUNICATION IN
THE ONLINE ENVIRONMENT. WHENEVER YOU
COMMUNICATE IN THE VIRTUAL WORLD, CONSIDER
THE FOLLOWING "RULES," ADAPTED FROM VIRGINIA
SHEA'S CORE RULES OF NETIQUETTE.
RULE 1: REMEMBER THE
HUMAN

WHEN COMMUNICATING ELECTRONICALLY, WHETHER
THROUGH EMAIL, INSTANT MESSAGE, DISCUSSION POST,
TEXT, OR ANOTHER METHOD, PRACTICE THE GOLDEN RULE:
DO UNTO OTHERS AS YOU WOULD HAVE OTHERS DO UNTO
YOU. REMEMBER, YOUR WRITTEN WORDS ARE READ BY REAL
PEOPLE, ALL DESERVING OF RESPECTFUL COMMUNICATION.
BEFORE YOU PRESS "SEND" OR "SUBMIT," ASK YOURSELF,
"WOULD I BE OKAY WITH THIS IF SOMEONE ELSE HAD
WRITTEN IT?"
RULE 2: ADHERE TO THE SAME
STANDARDS OF BEHAVIOR ONLINE
THAT
• WHILE YOU
IT CAN FOLLOW
BE ARGUED IN REAL OF
THAT STANDARDS LIFE
BEHAVIOR MAY BE DIFFERENT IN THE VIRTUAL WORLD,
THEY CERTAINLY SHOULD NOT BE LOWER. YOU SHOULD
DO YOUR BEST TO ACT WITHIN THE LAWS AND ETHICAL
MANNERS OF SOCIETY WHENEVER YOU INHABIT
"CYBERSPACE." WOULD YOU BEHAVE RUDELY TO
SOMEONE FACE-TO-FACE? ON MOST OCCASIONS, NO.
NEITHER SHOULD YOU BEHAVE THIS WAY IN THE
VIRTUAL WORLD.
RULE 3: KNOW WHERE YOU ARE IN
CYBERSPACE
• "NETIQUETTE VARIES FROM DOMAIN TO DOMAIN." (SHEA,
1994) DEPENDING ON WHERE YOU ARE IN THE VIRTUAL
WORLD, THE SAME WRITTEN COMMUNICATION CAN BE
ACCEPTABLE IN ONE AREA, WHERE IT MIGHT BE CONSIDERED
INAPPROPRIATE IN ANOTHER. WHAT YOU TEXT TO A FRIEND
MAY NOT BE APPROPRIATE IN AN EMAIL TO A CLASSMATE OR
COLLEAGUE. CAN YOU THINK OF ANOTHER EXAMPLE?
RULE 4: RESPECT OTHER PEOPLE'S TIME
AND BANDWIDTH
• ELECTRONIC COMMUNICATION TAKES TIME: TIME TO READ
AND TIME IN WHICH TO RESPOND. MOST PEOPLE TODAY
LEAD BUSY LIVES, JUST LIKE YOU DO, AND DON'T HAVE TIME
TO READ OR RESPOND TO FRIVOLOUS EMAILS OR
DISCUSSION POSTS. AS A VIRTUAL WORLD COMMUNICATOR,
IT IS YOUR RESPONSIBILITY TO MAKE SURE THAT THE TIME
SPENT READING YOUR WORDS ISN'T WASTED. MAKE YOUR
WRITTEN COMMUNICATION MEANINGFUL AND TO THE POINT,
WITHOUT EXTRANEOUS TEXT OR SUPERFLUOUS GRAPHICS
OR ATTACHMENTS THAT MAY TAKE FOREVER TO DOWNLOAD.
RULE 5: MAKE YOURSELF LOOK GOOD
•ONE OF THE VIRTUAL WORLD'S BEST THINGS IS
ONLINE
THE LACK OF JUDGMENT ASSOCIATED WITH YOUR
PHYSICAL APPEARANCE, THE SOUND OF YOUR
VOICE, OR THE CLOTHES YOU WEAR (UNLESS YOU
POST A VIDEO OF YOURSELF SINGING KARAOKE IN
A CLOWN OUTFIT.) THE QUALITY OF YOUR WRITING
WILL JUDGE YOU, SO KEEP THE FOLLOWING TIPS IN
MIND: ALWAYS CHECK FOR SPELLING AND
GRAMMAR ERRORS KNOW WHAT YOU'RE TALKING
ABOUT AND STATE IT CLEARLY BE PLEASANT AND
RULE 6: SHARE EXPERT
KNOWLEDGE
• THE INTERNET OFFERS ITS USERS MANY BENEFITS; ONE IS THE
EASE IN WHICH INFORMATION CAN BE SHARED OR ACCESSED,
AND IN FACT, THIS "INFORMATION SHARING" CAPABILITY IS ONE
OF THE REASONS THE INTERNET WAS FOUNDED. SO IN THE
SPIRIT OF THE INTERNET'S "FOUNDING FATHERS," SHARE WHAT
YOU KNOW! WHEN YOU POST A QUESTION AND RECEIVE
INTELLIGENT ANSWERS, SHARE THE RESULTS WITH OTHERS.
ARE YOU AN EXPERT AT SOMETHING? POST RESOURCES AND
REFERENCES FOR YOUR SUBJECT MATTER. YOU HAVE RECENTLY
EXPANDED YOUR KNOWLEDGE ABOUT A SUBJECT THAT MIGHT
BE OF INTEREST TO OTHERS? SHARE THAT AS WELL.
RULE 7: HELP KEEP FLAME WARS
UNDER CONTROL
• WHAT IS MEANT BY "FLAMING" AND "FLAME WARS?" "FLAMING IS
WHAT PEOPLE DO WHEN THEY EXPRESS A STRONGLY HELD OPINION
WITHOUT HOLDING BACK ANY EMOTION." (SHEA, 1994). AS AN
EXAMPLE, THINK OF THE KINDS OF PASSIONATE COMMENTS YOU
MIGHT READ ON A SPORTS BLOG. WHILE "FLAMING" IS NOT
NECESSARILY FORBIDDEN IN VIRTUAL COMMUNICATION, "FLAME
WARS," WHEN TWO OR THREE PEOPLE EXCHANGE ANGRY POSTS
BETWEEN ONE ANOTHER, MUST BE CONTROLLED, OR THE
CAMARADERIE OF THE GROUP COULD BE COMPROMISED. DON'T
FEED THE FLAMES; EXTINGUISH THEM BY GUIDING THE DISCUSSION
BACK TO A MORE PRODUCTIVE DIRECTION.
RULE 8: RESPECT OTHER PEOPLE'S
PRIVACY
• DEPENDING ON WHAT YOU ARE READING IN THE VIRTUAL WORLD,
BE IT AN ONLINE CLASS DISCUSSION FORUM, FACEBOOK PAGE, OR
AN EMAIL, YOU MAY BE EXPOSED TO SOME PRIVATE OR PERSONAL
INFORMATION THAT NEEDS TO BE HANDLED WITH CARE. PERHAPS
SOMEONE IS SHARING SOME MEDICAL NEWS ABOUT A LOVED ONE
OR DISCUSSING A SITUATION AT WORK. WHAT DO YOU THINK
WOULD HAPPEN IF THIS INFORMATION "GOT INTO THE WRONG
HANDS?" EMBARRASSMENT? HURT FEELINGS? LOSS OF A JOB? JUST
AS YOU EXPECT OTHERS TO RESPECT YOUR PRIVACY, SO SHOULD
YOU RESPECT THE PRIVACY OF OTHERS. BE SURE TO ERR ON THE
SIDE OF CAUTION WHEN DECIDING TO DISCUSS OR NOT TO
DISCUSS VIRTUAL COMMUNICATION.
RULE 9: DON'T ABUSE YOUR
POWER
• LIKE IN FACE-TO-FACE SITUATIONS, THERE ARE PEOPLE IN
CYBERSPACE WHO HAVE MORE "POWER" THAN OTHERS. THEY
HAVE MORE EXPERTISE IN TECHNOLOGY OR HAVE YEARS OF
EXPERIENCE IN A PARTICULAR SKILL OR SUBJECT MATTER.
MAYBE IT IS YOU WHO POSSESSES ALL OF THIS KNOWLEDGE
AND POWER! JUST REMEMBER: KNOWING MORE THAN OTHERS
DO OR HAVING MORE POWER THAN OTHERS MAY HAVE DOES
NOT GIVE YOU THE RIGHT TO TAKE ADVANTAGE OF ANYONE.
THINK OF RULE 1: REMEMBER THE HUMAN.
RULE 10: BE FORGIVING OF OTHER
PEOPLE'S MISTAKES
• NOT EVERYONE HAS THE SAME AMOUNT OF EXPERIENCE
WORKING IN THE VIRTUAL WORLD. AND NOT EVERYONE KNOWS
THE RULES OF NETIQUETTE. AT SOME POINT, YOU WILL SEE A
STUPID QUESTION, READ AN UNNECESSARILY LONG RESPONSE,
OR ENCOUNTER MISSPELLED WORDS; WHEN THIS HAPPENS,
PRACTICE KINDNESS AND FORGIVENESS AS YOU WOULD HOPE
SOMEONE WOULD DO IF YOU HAD COMMITTED THE SAME
OFFENSE. IF IT'S A MINOR "OFFENSE," YOU MIGHT WANT TO LET
IT SLIDE. IF YOU FEEL COMPELLED TO RESPOND TO A MISTAKE,
DO SO IN A PRIVATE EMAIL RATHER THAN A PUBLIC FORUM.
THANK YOU FOR LISTENING!

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