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Marketing LC 6

MARKETING

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Lyka Gazmin
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37 views10 pages

Marketing LC 6

MARKETING

Uploaded by

Lyka Gazmin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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CUSTOMER

(ABM_PM11-Ic-d-6)
SERVICE
Do you visit
these
establishments?
HOW DO WE
VALUE
CUSTOMER?
C I
N
U C
S R
E
T A
O S
E
M
E R
E
R V
E
N
L U
O E
/
Y P
A R
L O
F
T I
Y T

PURPOSE OF VALUING
CUSTOMERS

C
U
S
T
O
M
E
R

A
C
Q
U
I
S
I
T
I
O
N
LOYALTY

a feeling of strong
support for
someone or
something
CHALLENGE!

1. I learned that…


2. I realized that…
Assignment
Jollibee’s annual sales
70

60

50

40

30

20

10

0
2014 2015 2016 2017

SALES IN BILLION
Assignment:

Analyze the graph. Based on the


data presented, what do you think
are the factors that causes an
increase in annual sales of Jollibee
Corporation? Explain each.
Write your answers on a ½ sheet of
paper and be ready to share it with
IF YOU ARE NOT TAKING CARE OF YOUR
CUSTOMER, YOUR COMPETITOR WILL.
-BOB HOOEY

 THANK YOU!

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