Comprehensive Analysis of Corporate Strategies Applied To India Tobacco Company Limited
Comprehensive Analysis of Corporate Strategies Applied To India Tobacco Company Limited
Team:
Anchita Prithani - H003
Anushka Arora - H004
Heer Kothari - H008
Tanushri Bamb -H027
Advaith Kumar - H042
Sanjiv Puri, ITC Devansh Goswami - H043
Chairman &
Managing Director
OVERVIEW OF ITC LIMITED
• Established in 1910, ITC Limited is one of India’s foremost private sector companies and a leading diversified
conglomerate.
• Contribution to the Indian economy with a gross revenue of ₹69,446 crores
• Net profit of ₹20,422 crores (as of March 31, 2024) 【 Source: ITC Annual Report 2024 】 .
• ITC is ranked as India's most admired company by Fortune India, in collaboration with the Hay Group 【 Source:
ITC Annual Report 2024 】 .
FMCG
LIMITED 75-80%
s: 40% 20-25%
Paperboard packaged
s Aashirvaad
ITC’S HOTEL MARKET
atta
• Significant player in India's luxury
hotel segment..
• Pioneers in "Responsible Luxury"
ITC Packaging
with LEED® Platinum certification
hotels
ITC’S AGRI-BUSINESS MARKET
Core Business
• One of India’s largest
Activities integrated agri-businesses.
ITC operates across several
key business verticals • e-Choupal: Connects over 4
Agri- ITC million farmers
ITC’s FMCG segment
Business Infotech • Leaders of rural agri-supply
contributed over 25% of
chain digitization.
total revenues in 2022, ITC’S IT MARKET
showing rapid growth • Niche expertise in:
across personal care, Banking & Financial
food, and stationery. Services,
Healthcare,
Manufacturing and & PACKAGING
PAPERBOARDS
more.
[Source: Own Analysis using ITC Annual Report Market leader with 50%+ market share in
2022]
[Source: ITC Sustainability Report
premium paperboards in India.
Stability Strategies
Pause/ Proceed
No Change Profit Strategy
with caution
Strategy
strtegy
Source: Teacher’s
No Change Strategy
• ITC's Cigarettes segment has largely
employed a no-change strategy over the
years.
• Major market brands Gold Flake, Navy
Cut, Classic.
• 46% of ITC’s Total revenue is contributed
by cigarettes as of FY2023.
• ITC holds a market share of over 75% in
the organized cigarette market in India,
showcasing the stability and dominance
of this segment.
06
Source: Statista
No change startegy
SUCCESS FAILURE
• Profitability • Regulatory pressures
• Economies of Scale • Health concerns
• Brand Loyalty
SUCCESS FAILURE
• Innovation, Premium products, • Low margins comapred to
Aggressive marketing. cigarette business.
• Pandemic-driven demand for • Less profitability
health and hygiene products.
• Despite reduced investments,
the company reported a net
profit of ₹15,404 crore in FY
2021, a 14.8% growth from
the previous year.
SUCCESS FAILURE
• Slowed recovery in the
• Minimized losses during
hotels division
uncertain economic
• Lower-than-expected
conditions
revenue growth compared
• Premiumisation helped ITC
to peers
strengthen its brand equity
• Paperboard segment has
and market presence.
also faced environmental
regulatory challenges
factors
• Market Leadership: ITC's dominant
position in the Indian cigarette market factors
• Market Saturation: Over-reliance on
core markets (e.g., cigarettes) risks
Tobacco
Market
(77% share) shows successful market saturation, limiting growth potential. Report 2022
penetration, leveraging brand strength. • Slow Diversification: ITC’s gradual
• FMCG Growth: ITC's focus on product diversification into FMCG has faced ITC
development and diversification has competition from established brands like Agribusiness
resulted in a 15% year-on-year growth in HUL and Nestle , slowing market share Division
its FMCG business, making it a key gains. Report 2022
revenue driver. • Limited International Reach:
• Core Competency: Specialization in key Concentrating largely on the Indian
segments like tobacco and FMCG ensures market limits ITC’s exposure to global ITC
Paperboards
deep market knowledge, competitive growth opportunities.
& Packaging
advantage, and operational efficiency. • Cash Flow Pressures: High
Report 2022
• Strong Brand Equity: Through investments in expansion without
continuous product development and immediate returns can create cash flow
ITC Hotels
market penetration, ITC has built a strong pressures, especially in new segments
Sustainabilit
brand across multiple industries, from like hotels and FMCG.
y Report
FMCG to hospitality. 2022
FORWARD
INTEGRATION
[Soucre:
https://youtu.be/s8LIT7K1i4c?si=zwE-R
iKEojJ_y0AJ
,
https://www.itcportal.com/media-
centre/press-reports-content.aspx?
id=1597&type=C&news=ITC-looks-at-
direct-supply-of-products-to-retail-
outlets ]
BACKWARD
INTEGRATION
INTEGRATION STRATEGIES
HORIZONTA VERTICAL
• ITC expanded into related
L
industries through internal
development and
acquisitions in packaged
food (Aashirvaad) and
personal care (Fiama, Vivel).
FORWARD BACKWARD
• This allowed the company to • ITC established direct retail channels, reducing • ITC’s agribusiness ensures the supply of high-quality raw
achieve economies of scale, dependency on third-party retailers materials like wheat and paper pulp.
lower costs, and diversify its • Strengthening the customer interface. • Improving cost efficiency and product quality in its FMCG and
FMCG portfolio. • Serves its own FMCG needs packaging segments.
[Source: ITC Annual Report 2022] • Also, provides packaging solutions for other • ITC's e-Choupal digital initiative directly connects with over 4
industries, contributing to revenue diversification. million farmers to source agricultural produce, improving
[Source: ITC Packaging Division Report, 2022] procurement
[Source: ITC Agribusiness Division Report, 2022]
QUASI TAPER
• Partial Ownership: ITC holds stakes in related firms for long-term supply of key • Partial Backward Integration (Packaging): ITC produces part of its packaging needs
raw materials like wheat and spices. while sourcing the rest from external vendors, optimizing costs and efficiency.
• e-Choupal: Direct connection with 4 million farmers provides semi- • Excess Production: Surplus packaging materials are sold to third parties, generating
formal ownership-like control over the agricultural supply chain. extra revenue.
• Benefit: Ensures steady supply without full vertical ownership, sharing profits • Partial Forward Integration (Retail): ITC sells some products through its own outlets while
and enhancing trust. relying on third-party retailers for broader distribution, balancing direct feedback with market
[Source: ITC e-Choupal Agribusiness Report 2022] reach.
08
[Source: ITC Packaging and Paperboards Report 2022]
Source
Integration
Strategies: ITC Annual
Report 2022
secures raw materials, and enhances slower ROI in areas like hotels and
ITC
quality control. paperboards. Agribusiness
• Synergies: Agribusiness and • Limited Flexibility: Integration Division
packaging divisions work together, can reduce adaptability to changing Report 2022
optimizing resources and operational market conditions.
efficiency. • Operational Complexity: ITC
• Sustainability: Forward integration Managing diverse, integrated Paperboards
in hotels, with "Responsible Luxury," operations can lead to & Packaging
differentiates ITC in the premium inefficiencies. Report 2022
Market Market
01 02
penetration development
Product Backward
03 04
development integration
Forward Quasi
05 06
Integration Integration
Quasi
07
Integration
Link to caselets :
https://www.canva.com/design/DAGSwwY5XdU/UREZFP03brpa5J3xVmbPFg 07
[Source: Own Analysis using ITC Website, Youtube ITC stories /view?utm_content=DAGSwwY5XdU&utm_campaign=share_your_design&
utm_medium=link&utm_source=shareyourdesignpanel
Diversificat
ion
Source : Company
Website
Diversification Types
CONCENTRIC STRATEGY CONGLOMERATE STRATEGY
• Leveraging packaging solutions from • ITC Hotels and ITC Infotech operate in
Paperboards for ITC’s FMCG products. completely different markets compared
• Growing from tobacco into food products to its core FMCG business.
and personal care as a logical • Allows risk diversification and the
progression based on existing opportunity to enter fast-growing
distribution and R&D capabilities. markets outside of the core.
• Packaged Foods: Entry into Sunfeast • Biodegradable Packaging: Expansion of • Personal Care Products: Launch of Fiama
biscuits and Bingo! chips using Paperboards business into eco-friendly and Vivel, leveraging R&D and marketing
established distribution channels from packaging for FMCG. from existing FMCG expertise.
• e-Choupal Initiative: Utilizing digital • Stationery Products: Expansion from
tobacco.
• Personal Care: Launch of Savlon technology to enhance agri-business Classmate notebooks to a full stationery
leveraging brand-building capabilities operations. portfolio (pens, geometry boxes) .
from FMCG products like Vivel and
Fiama. [Source: Own Analysis using ITC Annual Report
Diversificatio
n
Concentr Conglomera
te[Source: Own
Diversification
SUCCESS FAILURE
• Lifestyle Retail (Wills Lifestyle): ITC’s
• FMCG Growth: ITC successfully entry into the fashion and retail sector
leveraged its brand and faced stiff competition, and they
distribution network to expand into eventually exited.
FMCG • Hotel Business: While ITC Hotels has a
• ITC Infotech: ITC’s venture into IT prestigious presence, its capital-intensive
services has become a global nature hasn’t generated returns.
player. • Complexity: Managing such diverse
• Agri-Business: ITC's portfolios has led to increased
diversification into agribusiness administrative costs and operational
through its e-Choupal initiative challenges.
revolutionized rural agriculture.
- Example: Aashirvaad Atta sold in Gulf countries. - Increased global presence and brand recognition.
- Licensing: Partnering with local manufacturers for - Enables faster market entry and reduces
food products. production and operational costs.
- ITC Infotech: Direct foreign investments, wholly- - ITC Infotech generates over 50% of its revenue
Investment Entry
owned subsidiaries in US, UK, Europe for IT from international markets, supporting ITC’s
Mode
consulting and services. diversification strategy.
[Source: Own
Analysis]
- Joint Ventures: Collaborates with international
- Strengthens market presence and operational
firms in agribusiness, focusing on food exports to
capacity in global food export markets.
Europe and Africa.
Types of Internationalization
Strategies
Global Strategy (Example: ITC Transnational Strategy:
Infotech): • Combines global efficiency and local
• ITC Infotech offers standardized IT responsiveness.
solutions to clients globally (e.g., • ITC Hotels (through "Responsible
banking, retail, hospitality sectors) by Luxury" branding) offers eco-friendly,
focusing on efficiency and cost- premium services to cater to diverse
effectiveness. international travelers while maintaining
• Example: Strategic alliances with global global standards.
technology leaders.
SUCCESS
• FMCG Exports: ITC successfully expanded
FAILURE
• Limited Market Penetration: ITC has
its FMCG brands to international markets, faced challenges in achieving deeper
especially in the Middle East and Africa, market penetration in highly competitive
contributing to global revenue growth. global markets.
• ITC Infotech: ITC’s IT consulting arm has • Capital-Intensive Expansion: Expanding
gained a strong foothold in the US, UK, and through investment-heavy ventures has
Europe through direct foreign investments. required significant capital.
• Agri-Business Expansion: ITC’s • Cultural and Regulatory Barriers: ITC
collaboration with international firms have has encountered difficulties in adapting to
strengthened food exports, particularly in local preferences and navigating complex
Europe and Africa. regulatory environments.
05
[Source: Dataquest,,ITC
Methods of Digitalization
• ITC’s personal care and • Automation in Hospitality: ITC • AI & Automation in Customer
food products have Hotels is implementing online Service: ITC has implemented AI-
increasingly adopted digital booking platforms, chatbots, and driven customer service across its
platforms to deliver AI-powered customer service FMCG, agri-business, and hotel
marketing content and sectors.
product information
[Sources: YourStory,ITC
Digitalization
SUCCESS
• Disintermediation: E-Choupal connected
FAILURE
• Digital Divide in Rural Areas: While e-
farmers directly with ITC, improving Choupal is successful, lack of widespread
procurement, reducing intermediaries internet access in rural areas still limits its
• Enhanced Supply Chain Efficiency: ITC reach.
streamlined its supply chain with AI and IoT • High Initial Costs: Investments in
integration, improving real-time monitoring technologies like AI, IoT, and cloud
and reducing operational costs. infrastructure under Project Astra have high
• Sustainability Goals Support: Digital upfront costs, posing financial pressure
initiatives such as smart manufacturing and • Challenges in Managing Diverse Digital
the reduction of paper use through Strategies: Managing digital initiatives
deconstruction have helped ITC achieve its across ITC’s diverse business segments has
sustainability targets. proven complex, making coordination and
integration challenging.
Acquisitions JV&Alliances
ITC's acquisition of the Savlon and ITC partnered with IBM to drive digital
02 Shower to Shower brands from 02 transformation across its operations.
Johnson & Johnson in 2015 was a This strategic alliance focuses on
significant step to expand its personal automating ITC’s processes using AI
care product line. and data analytics.
A E
T G
I Y
O
N SEQUENTIAL
Source: Own source
SIMULTANEOUS COMBINATION SEQUENTIAL
STRATEGY
ous
2024) in the Packaged Aata industry.
Aashirvaad has also expanded into
organic and health-focused food
Combinati products.
SUNFEAST
A.
on Sunfeast diversified into
EXPANSION
premium biscuits, cookies,
and cakes. The new launches
include Sunfeast Farmlite
Conclusion- https://www.itcportal.com/
brands-microsite/
Expansion strategy helped in getting higher market share
sunfeast.aspx
and profits
YIPPIE!
Yippee! has expanded its
instant noodles line with new
Sources variants targeting younger
consumers and health-
https://blog.osum.com/aashirvaad-atta-market-share/ conscious markets.
https://www.itcportal.com/brands-microsite/sunfeast.aspx
Regulations
Simiultane Despite regulatory pressures,
ous
cigarettes remain ITC’s highest profit-
making segment, contributing 63% of
EBIT (Earnings Before Interest and Tax)
Combinati in FY2023
A.
on EXPANSION Market Share
VS STABILITY ITC holds a dominant 73%
market share in the Indian
cigarette market, led by
brands like Gold Flake,
Classic, and Navy Cut
Conclusion-
Stability strategies helped them maintain their market No growth
share and continue to reap profits from this segment.
While regulatory and taxation
challenges continue, ITC has
maintained stability by
optimizing its supply chain
Sources and leveraging its pricing
power. The segment’s net
https://www.tobaccotactics.org/article/india-country-profile/ revenue grew by 12% in
FY2023, despite modest
volume growth .
Simiultane ITC Hotels
ous • Post-Pandemic Recovery- No
aggresive expansion even when
onSTABILITY VS
B.
launching new hotels aggressively,
ITC has focused on ensuring that its
existing properties are efficiently
T
Conclusion- Lifestyle
While retrenchment helped ITC shed underperforming • Increased competition from global
assets, the stability strategy in hotels allowed it to sustain fast fashion brands like Zara and
profitability without significant expansion or contraction. H&M.
• Changing consumer preferences
toward more affordable and fast-
Sources moving fashion.
• High costs related to store
https://economictimes.indiatimes.com/industry/services/retail/itc-exits-from-
lifestyle-retailing-business/articleshow/93303296.cms?from=mdr operations, inventory management,
https://economictimes.indiatimes.com/industry/services/hotels-/-restaurants/itc- and supply chain inefficiencies.
chairman-puri-says-companys-hotels-business-to-provide-stability-to-the-
business/articleshow/102638522.cms?from=mdr#
Stability Strategy
Growth Strategy
(Mid 2010 )
Sequentia (2002)
• Geographic
• Packaging
l Expansion- focus on
both cities and rural Innovations- Vaccum
• Introduction - Tanushri
• Stability - Anushka
• Expansion
1.Concentration & Integration - Tanushri
2.Diversification & Internationalisation -
Heer
3.Co-operative & Digitalisation - Advaith
• Retrenchment - Devansh
• Combination - Anchita