Chapter 4

Promoting Inclusive Culture

 Thought Shower
• How to promote inclusive culture?
• Who need inclusion? Where? When? Why?
• What is the cost and benefit of inclusive
culture ?
 Definition of Inclusive Culture
• Inclusion is a sense of belonging, connection
and community at work.
• Culture is ―the ideas, customs, and social
behavior of a particular people or society.
• Inclusive culture involves the full and
successful integration of diverse people into a
workplace or industry.
• It extend beyond basic or token presence of
workers who have disabilities.
 Inclusive Culture Involve:
 Representation: The presence of people with
disabilities across a range of employee roles and
leadership positions
 Receptivity: Respect for differences in working
styles and flexibility in tailoring positions to the
strengths and abilities of employees and
 Fairness: Equitable access to all resources,
opportunities, networks and decision making
processes.
Dimensions of Inclusive Culture
• Universal Design
• Recruitment, Training and Advancement
Opportunities
• Workplace Accommodations and
Accessibility: Policy & Practice
 Universal Design
• It is the construction of structures, spaces,
services, communications and resources that
are organically accessible to a range of people
with and without disabilities, without further
need for modification or accommodation.
 Recruitment, Training, & Advancement
Opportunities
• Recruitment: Effective recruitment of people
with disabilities involves two components.
• Training: Training plays a dual role in the
creation of inclusive workplace culture.
• Advancement: Research demonstrates that in
order to have equitable opportunities for
promotion and professional development, like
most employees, workers with disabilities
typically require access to mentoring.
 Workplace Accommodations and
Accessibility: Policy & Practice
• Policy plays a critical role in generating
meaningful inclusion of people with
disabilities.

• The practice of negotiating and providing

accommodations constitutes an additional
opportunity for generating an experience of
interactional justice
 Benefits of Inclusive Cultures
 Reduced expenses corresponding to reduced employee turn-
over
 Increased worker commitment to and identification with
organizational success
 Improved employee health and well-being
 Improved productivity
 Increased employee investment in work performance
 Reduced perception of discrimination and inequity
 Improved cooperation and collaboration between co-workers,
and between employees and management.
How Inclusive Culture Establish?
• Consider what you want to achieve and what
the benefits
• Undertake an inclusion review of your
workplace
• Decide where work is needed and create an
action plan
 Benefits of Inclusive Organization

 Higher Job Satisfaction

 Lower Turnover.
 Higher Productivity –
 Higher Employee Morale
 Improved Creativity and Innovation
 Improved Problem-Solving
 Increased Organizational Flexibility.
 Ten Characteristics of an Inclusive
Organization
• It accepts diversity and inclusion as a way of life
• It evaluates individual and group performance
on the basis of observable and measurable
behaviours and competencies
• It operates under transparent policies and
procedures
• It is consistent in its interactions with everyone
• It creates and maintains a learning culture
 Cond…
• It has a comprehensive and easily accessible
system of conflict resolution at all levels
• It recognizes that it is part of the community
that it serves
• It lives its mission and core values
• It values earned privilege over unearned
privilege
• It accepts and embraces change
 Building Inclusive Community
 Does everything that it can to respect all its citizens,
gives them full access to resources, and promotes equal
treatment and opportunity.
 Works to eliminate all forms of discrimination.
 Engages all its citizens in decision-making processes
that affect their lives.
 Values diversity and
 Responds quickly to racist and other discriminating
incidents.
 Cnd…
Acts of exclusion and injustice based on group
identity and other factors should not be allowed
to occur and/or continue.
All people have the right to be part of decisions
that affect their lives and the groups they belong
to and
Diversity enriches our lives, so it is worth our
while to value our community's diversity.
 Characteristics of an Inclusive
Community
• Integrative and cooperative
• Interactive
• Invested
• Diverse
• Equitable
• Accessible and Sensitive
• Participatory
• Safe
 Inclusive Workplace
 Appropriately Connect with Employees
 Interact with Different People - Create Employee
Resource Groups
 Place Importance on Inclusion
 Hold Better Meetings
 Invest in Diversity Training
• People have opportunities to experience a variety
of social roles
 Inclusive Leadership Behaviors
• Empowerment
• Accountability
• Courage
• Humility
 Indigenous Inclusion
• It is a culture which invites the full
participation of indigenous people into all
aspects of business operations.
• It is where leadership and employees are
welcoming of indigenous people, their
experience and outlooks, where diversity is
valued, the spirit of reconciliation has been
embraced and calls to action have been acted
on in meaningful ways.
 Features of an Indigenous Inclusion
• Competency and rooted into the
organizational culture
• Companies share their organization‘s
experience
• Human rights and responsibilities are
promoted and respected.
• Employees are free of concerns related to
basic equity issues
 Cond…
• Comprehensive Indigenous procurement,
recruitment and corporate social responsibility
• Indigenous people are employed and retained
in all areas of the organization including the
senior leadership and executive positions
• There are significant revenues and jobs gained
by Indigenous people and businesses
through the organization‘s supply chain
 Cond…
• Indigenes community sustainable gains have
been realized as a result of the relationships
built between the company and the
community
• High levels of Indigenous employee
engagement are seen and experienced in the
organization
• Leadership has put into place the resources
needed to sustain its Indigenous inclusion
 Inclusive Practice
• It is an approach to teaching that recognizes the
diversity of students, enabling all students to access
course content, fully participate in learning activities
and demonstrate their knowledge and strengths at
assessment.
• It is about the attitudes, approaches strategies talent
to ensure that people are not excluded or isolated.
• It means supporting diversity by accepting
welcoming people‘s differences, promoting equality
by equal opportunities for all.
 Principles of Inclusive Practices
 Diversity enriches and strengthens all communities
 All learners‘ different learning styles and achievements are equally
valued, respected and celebrated by society
 All learners are enabled to fulfill their potential by taking into
account individual requirements and needs
 Support is guaranteed and fully resourced across the whole learning
experience
 All learners need friendship and support from people of their own
age
 All children and young people are educated together as equals in
their local communities
 Benefits of Inclusive Practices
 Friendships
 Increased social initiations, relationships and networks
 Peer role models for academic, social and behavior skills
 Increased achievement of Individual Educational Plan goals
 Greater access to general curriculum
 Enhanced skill acquisition and generalization
 Increased inclusion in future environments
 Greater opportunities for interactions - Higher expectations
 Increased school staff collaboration
 Increased parent participation
 Families are more integrated into community
 Reflection
Thank
You