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Introduction To HCI 1,2

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15 views

Introduction To HCI 1,2

Uploaded by

Huzaifa Saeed
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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You are on page 1/ 20

LECTURE 1

INTRODUCTION TO HCI
Dr. Iftikhar Ahmed Khan
GOALS OF LECTURE 1

 Understanding significance of HCI


 Discussion on “Why HCI is Important”
 Formal Definition of HCI
 Understanding the paradox
(contradictions) of computing
phenomena
 Differentiate between focus of SE and
HCI
INTRODUCTION
 Computers and its related technologies
advancing by leaps and bounds.

 In early days they were very difficult to


use and were at time unpredictable.

 Little was known about how to make


them easier to use.
INTRODUCTION CONT.
 The development of the first personal computers
in the 1970s was a major landmark because
machines provided interactive computing power
to individual users at low cost.
 Computers are performing more and more TASKS
now.
 These changes in technology have opened up a
wide range of new possibilities for the way in
which computers can be used.
 Transaction processing for airlines, banks etc.
INTRODUCTION CONT.
 Computers have also found a place in
many private homes.
 In fact, such has been their
pervasiveness (universality) that now
just about everyone, young or old, able
or disabled, skilled or unskilled, is using
or is directly affected by computers in
one way or another.
RUN FOR YOUR LIVES
 Run for your lives---invasion has begun---the
computers are invading.
 As computers are penetrating in our daily life, it
has some results. The bright side of this
invasion:
Computers are enabling new discoveries
Leading to efficiencies
Making our life easy and convenient
 Not so bright side:
Computers are annoying us
They even kill a few of us.
REVENGE: KILL
COMPUTERS
In turn, we will be tempted to kill our computers
SOLUTION: IMPROVE INTERACTION
WITH COMPUTERS

 But … We won’t dare because we are dependent on


these hopeful monsters that make modern life possible.

 We need to fundamentally rethink how human and


machines interact.

 Rethink the relationship in deep and novel ways, as the


fault of burgeoning (increasing) problems lies not with
our machines, but with us.
WHAT DO YOU GET WHEN YOU
CROSS A COMPUTER WITH AN
AIRPLANE?
 1995, American Airlines Flight 965, 152 passengers
killed, 8 crew members perished
 Reason: While selecting next navigation fix, named
“ROZO”, he entered an “R”.
 Pilot selected the first of these, whose latitude and
longitude appeared to be correct.
 Unfortunately, instead of “ROZO”, the pilot selected
“ROMEO”, 132 miles to the northeast.
 Following indications on the flight computer, the pilots
began an easterly turn and slammed into a granite
peak at 10,000 feet : So Answer: A Computer
WHAT DO YOU GET WHEN YOU CROSS
A COMPUTER WITH A CAMERA
 Answer: Computer
 A camera perform a simple functionality of taking
pictures
 30 years ago, a 35mm Pentax Model H, had a small
battery in it to power the light meter
 15 years ago, a 35mm Canon T70, used two AA
batteries , simple exposure computer and its automatic
film drive. Simple on/off switch
 Newest camera, a Nikon CoolPix 900,
 On/Off switch has now grown to have four settings:
Off/ARec/MRec/Play
ROLE OF HCI
 Human designed the interfaces we hate;

 Human continue to use dysfunctional machines


even as the awkward interfaces strain their eyes,
ache their backs, and ruin their wrist tendons.

 HCI plays a role to bridge up the gap between the


interfaces of machines and human understanding
that we have seen in the previous examples.
DEFINITION OF HCI
“Human-Computer Interaction is a
discipline concerned with the
design, evaluation and
implementation of interactive
computing systems for human use
and with the study of major
phenomena surrounding them” -
ACM/IEEE
REASONS FOR MISHAPS: AEROPLANE
 In the literal definition of the phrase,
this was indeed human error, because
the pilot selected the wrong fix.

 However, in the larger picture, it was


not the pilot’s fault at all.

 The front panel of the airplane’s


navigation computer showed the
currently selected navigation fix and a
course deviation indicator.
EXAMPLE CONT.
 When the plane is on course, the
needle is cantered, but the needle
gives no indication whatsoever about
the correctness of the selected radio
beacon (example).
 The gauge looks pretty much the
same just before landing as it does
just before crashing.
 The computer told the pilot he was
tracking precisely to the beacon he
had selected.
EXAMPLE CONT.
 Unfortunately, it neglected to tell him the
beacon (guiding) the selection was a
fatal choice.

 The flight computer on Flight 965 could


easily have told the pilots that ROMEO
was not an appropriate fix for their
approach to Cali.

 Even a simple hint that it was “unusual”


or “unfamiliar” could have saved the
airplane.
FACTS & NO
INFORMATION
 Microsoft Software Engineer Joke

 Communication can be precise and


exacting while still being tragically
wrong.

 This happens all too frequently when


we communicate with computers, and
computers are invading every aspect
of our modern lives.
FACTS & NO
INFORMATION CONT.
From the planes we fly to just about
every consumer product and service,
computers are ubiquitous (global), and
so is their characteristically poor way of
communicating and behaving.

I-Drive Car Device Example(Mercedes)


1 knob with 8 buttons and 100 of functionalities, Display
on the screen
Driving is very difficult, 15 minutes to tune radio

17
THE HUMAN
 Human beings are the most interesting
and fascinating & complex specie on
planet.
 It has very much diversity in its nature.
 It is intelligent in its deeds.
 Human beings think and decide
according to their own will.
 They think on a problem dynamically
and they can find many solutions that
may not exist before.
THE HUMAN CONT.

 They can invent.


 They are not only rational but
they also have emotions.
 They also think emotionally.
 They act emotionally.
THE HUMAN
Information i/o …
visual, auditory, haptic, movement
Information stored in memory
sensory, short-term, long-term
Information processed and applied
reasoning, problem solving, skill, error
Emotion influences human capabilities
Each person is different

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