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Speaking Unit 3

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14 views28 pages

Speaking Unit 3

Uploaded by

Mi Mi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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UNIT 3: SHOPPING

LESSON 1: SPEAKING
GAME: HANG MAN
Students work in 4 groups, guessing the missing word based on the given
picture
In turn each groups speak a loud a letter
Having correct answer will get 2 marks, and can continue to speak
Having wrong one will lose turn to another groups
The winner having the most answers gets 1 plus mark for their teammate.
Fill in the missing letters.

1. s t y l e s
2. t _ r i _ _ s _ o _ e
3. q _ a _ i t _
4. _ u s t _ m _ _ s _ r v _ c
_
5. _ n sa__
Fill in the missing letters.

1. s t y l e s
2. t h r i f t s t o r e
3. q u a l i t y
4. c u s t o m e r s e r v i
ce
5. o n sale
b. In pairs: Do you prefer to buy quality clothes
or cheap clothes on sale? Why?
Making survey
Find someone who Student 1 Student 2 Student 3
Like shopping
Often go shopping in the
market
Often go shopping in the
store, supermarket

Often buy online such as


Shopee, Lazada

Present the result of your survey


Watch the video
and report what happens
a. Practice the conversation. Swap roles and repeat.
Customer: I have a problem with my laptop.
Manager: What's the problem?
Customer: It overheats when I do my homework.
Manager: Do you have your receipt?
Customer: Here it is.
Manager: It's still under warranty. We can repair it for free.
Customer: OK.
Manager: Can I take your name, please?
Customer: Yes, it's Ali Benn. That's A-L-I B-E-N-N.
Manager: Can I take your phone number?
Customer: Sure, it's 0985214173.
Manager: We'll call you when it's ready.
Customer: OK.
b. Make two more conversations using the ideas provided.
Customer: I have a problem with my laptop.
Manager: What's the problem?
Customer: It overheats when I do my homework.
(restarts/disconnects) (play games/use the internet)
Manager: Do you have your receipt?
Customer: Here it is.
Manager: It's still under warranty. We can repair it for free.
(no longer/still) (twenty dollars/free)
Customer: OK.
Manager: Can I take your name, please?
Customer: Yes, it's Ali Benn. That's A-L-I B-E-N-N. (Sam Davis/Karen Samuels)
Manager: Can I take your phone number?
Customer: Sure, it's 0985214173. (0128485012/ 093219555)
Manager: We'll call you when it's ready.
Customer: OK.
ROLE PLAY: RETURNING A LAPTOP
a. You have a problem with your laptop and want to get it fixed
at the store where you bought it.
Student A Student B
Student B: You're the manager of PC Planet.
Find out what's wrong with the customer's laptop.
Repair it for free if they bought it less than 12 months ago.
For older laptops, use the repair Fill in the form with the customer's
information.
Swap roles and repeat. Student B, turn back to page 25.
Student A: Complete the note with your own ideas, then talk to the manager.
HOMEWORK
Discuss what problems you've had when
you went shopping
UNIT 3: SHOPPING
LESSON 2: LISTENING
GAME
Students work in groups of 4
In turn teacher show a question
Answering correct, this group can continue to
answer next week
Answering wrong, this group stop their game
The final group is the winner
a. Listen to Jess talking to the manager of an
electronics store. Why is she at the store?

1. She wants to get her money


back. 
2. Her laptop needs repairing.
b. Now, listen and complete the form.
What are you going to do?
 Listen and complete the form

What are some key words in the question?


 Customer name, Phone number, Item, Problem, Warranty, Note
What kind of word is needed?

numbers

a noun / gerund

Yes or No
a day / a date
b. Now, listen and complete the form.

077-274-7641

overheats

Thursday
Work in groups of 4
Listen again & fill in the blanks
Matt: Hi, welcome to PC Planet. How can I help?
Jess: Good morning, I'd like to speak to the manager,
1 please.
Matt: Of course, one moment 2 please.
Ben: Hi, I'm Ben. I'm the manager. How can I help today?
Jess: Hello, Ben. I have a problem with my laptop. 3
I bought it from here a few months ago.
Ben: OK, what's the problem?
Jess: It overheats when I do my homework.4 Like yesterday,
when I tried to save my essay,
5 it became really hot
and crashed.
Ben: Sorry about that. We probably need to repair 6 it. Can I
take your name, please?
Jess: Yes, it's Jess Jones. That's J-E-S-S J-O-N-E-S.
Ben: OK. And can I take your phone number?
7
Jess: 077-274-7641.
Ben: And the problem is it overheats when you do your
Work homework, right? Anything else?
in Jess: No, just that.
Ben: OK. Do you have your receipt?
8
groups Jess: Erm...yes. Here it is.
of 4 Ben: OK, it's still under warranty.
9 We can repair it for free.
Listen Jess: Great.
Ben: Thank you, Jess. We'll call you when your laptop is
again & ready. Probably on Thursday
10 or Friday, OK?
fill in Jess: Could you finish it by Thursday? I need to finish my
essay for Friday.
the Ben: OK, I think we can finish it by then.
blanks Jess: Great, thanks.
a. Listen to Harry talking to the manager of a phone store
Why is he at the store?
What are you going to listen?
 A conversation
Where are they?
 At a phone store
What are you going to do?
 Choose the best answer
a. Listen to Harry talking to the manager of a
phone store. Why is he at the store?

1.He wants them to repair his phone. 


2.He wants a different phone.
b. Now, listen and complete the form.
Use no more than two words or a number.
What are you going to do?
 Listen and complete the form
How many words are need in each blank?
 No more than two words or a number
What are some key words?
 Customer name, Phone number, Item,
Problem, Warranty, Note
b. Now, listen and complete the form. Use no more
than two words or a number.
REPAIR FORM:
Fletcher
Customer name: Harry (1) _____________________
0884-986-537
Phone number: (2) _____________________
Item: ZX21
overheats
Problem: (3) _____________________
then crashes
Warranty: (4) yes / no
Thursday afternoon
Note: need it by (5) ________________________
Tell about own experience
Have you ever failed into such circumstances?
Grab
List the name of food
Lazada shopping apps

Shopee
Shopping online
Positive><negative
Shopping online
Positive><negative
HOMEWORK
Write a passage (150 words) discussing the
benefits (or back draws) of shopping online

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