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Management Module

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Shahrin Rahman Rafin
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23 views9 pages

Management Module

Uploaded by

Shahrin Rahman Rafin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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MANAGEMENT MODULE

1
CLASSICAL APPROACH

Classical Approach(this theory emphasized on rationality and


making organizations and workers as efficient as possible)

2
CLASSICAL APPROACH

Scientific Management- Frederick Winslow


Taylor
• One best way to get the job done
• To eliminate waste motions, hire the best
worker, incentives for best output

Chapter 1, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.
Copyright © 2005 Pearson Education Canada Inc. 3
CLASSICAL APPROACH
General Administrative Theory: Henri Fayol
Assumes that all organizations require the same rational
management process (Exhibit MH-3- the 14 principles)

4
• Fayol published Administration Industrielle et Générale in 1916.
He divided a manager’s job into five functions: Core managerial
functions. Core management process remains the same
regardless of the purpose of the organization

• Planning
• Organizing
• Command
• Coordination
• Control

5
The Behavioral Approach
• The Human Relations Movement
– An effort to make managers more sensitive to their employees’
needs (employee need oriented theory/ Organizational
behavior(OB) theory
– (Exhibit MH-5)
• The Hawthorne studies (Western Electric and Elton Mayo)-
1924
• Robert Owen
• Hugo Munsterberg
• Mary Parker Follett
• Chester Barnard

6
The Behavioral Approach (cont’d)
• Hawthorne studies have provided the foundation for motivation,
leadership, group behavior and other behavioral approaches
• Elton Mayo
 Group dynamics the most important indicator of employee
productivity

7
QUANTITATIVE APPROACH
QUALITATIVE APPROACH
QUALITY MANAGEMENT
• Quantitative Approach- The method of quantitative
techniques(statistics, linear programming) to improve
decision making
• Qualitative approach- words and statement
• Concept of quality management - W. Edwards Deming and Joseph
M .Juran (Followed by Japanese organizations)
• Quality Management Characteristics
• TQM- an important concept of quality management that focuses on
Customer needs and continuous improvement
• TQM can guide managerial decision making in budgeting,
scheduling, quality control and similar decisions

Chapter 1, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.
Copyright © 2005 Pearson Education Canada Inc. 8
The Contingency Approach
• The term contingency refers to the choice of an alternative course of
action.
• This approach refers to a research effort to determine which
managerial practices and techniques are appropriate in specific
situations. In other words, the way you manage should change
depending on the circumstances. “One size does not fit all”
• (Popular contingency variables)
• Organization size
• Technology
• Type of employee

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