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OPERATIONS MANAGEMENT
WHAT IS OPERATIONS MANAGEMENT
AND SCOPE OF OPERATIONS MANAGMENT
PRESENTED BY : ADARSH AWASTHI
WHAT IS OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT (OM) IS THE FIELD OF MANAGEMENT
FOCUSED ON DESIGNING , OVERSEEING , AND CONTROLLING THE PROCESSES INVOLVED IN PRODUCTION AND BUISNESSES OPERATIONS.
IT INVOLVES ENSURING THAT AN ORGANIZANIZATION’S RESOURCES ARE
USED EFFECIENTLY TO PRODUCE GOODS OR DELIVER SERVICES AT THE HIGHEST POSSIBLE QUALITY .
THE GOAL OF OPERATIONS MANAGEMENT IS TO MAXIMISE EFFICIENCY ,
REDUCE COSTS , AND ENSURE CUSTOMER SATISFACTION . HERE IS BREAKDOWN OF KEY COMPONENTS :
1) PRODUCTION PLANNING AND CONTROL –
PLANNING - OPERATIONS MANAGEMENT INVOLVES STRATEGIC PLANNING TO
DETEMINE WHAT , WHEN AND AND HOW PRODUCTS OR SERVICES WILL BE DELIVERD . YHIS INCLUDES FORECASTING DEMAND , SELECT -ING PROCESSES , AND CAPACITY PLANNING .
CONTROL – IT INVOLVES CONTINIOUSLY MONITORING THE PROCESSES TO ENSURE
THAT IT RUNS SMOOTHLY AND THAT PRODUCTION MEETS THE REQUIRED STANDARDS , BOTH IN QUANTITY AND QUALITY . 2) PROCESS DESIGN -
THIS INVOLVES DESIGNING THE WAY GOODS OR SERVICES WILL BE PRODUCED
OR DELIVERED . DECISIONS ABOUT THE LAYOUT , EQIPMENT , AND WORKFLOW MUST BE MADE TO ENSURE OPTIMAL EFFICENCY .
OM ENSURES THAT THE PROCESSES ARE FLEXIBLE ENOUGH TO MEET CHANGING
COUSTOMER DEMANDS .
3) SUPPLY CHAIN MANAGEMENT –
OPERATING MANAGEMENT IS RESPONSIBLE FOR MANAGING THE ENTIRE SUPPLY
CHAIN , WHICH INCLUDES SOURCING RAW MATERIALS ,COORDINATING WITH SUPPLIERS , MANAGING INVENTORY , AND ENSURING TIMELY DELIVERY TO COUSTOMERS . EFFICIENT SUPPLY CHAIN MANAGEMENT ENSURES THAT MATERIALS ARE AVAILABLE WHEN NEEDED AND HELPS REDUCE WASTE AND COSTS 4) QUALITY MANAGEMENT –
ENSURING THE QUALITY OF THE PRODUCTS OR SERVICES PRODUCED IN A KEY
FUNCTION OF OPERATIONS MANAGEMENT . THIS INCLUDES SETTING QUALITY STANDARDS , MONITORING PRODUCTION PROCESSES TO MEET THESE STANDARDS , AND CONTINIOUSLY IMPROVING PROCESSES TO ENHANCE PRODUCT OR SERVICE QUALITY .
5) INVENTORY MANAGMENT -
MANAGING INVENTORY LEVELS EFFICIENTLY IS CRUCIAL IN OPERATIONS MANGM
-ENT . TOO MUCH INVENTORY LEADS TO HIGHER HOLDING COSTS ,WHILE TOO MUCH INVENTORY LEADS TO HIGHER HOLDING COSTS , WHILE TOO LITTLE CAN RESULT IN STOCK OUTS . OM STRATEGIES , SUCH AS JUST-IN-TIME (JIT) , TO MINIMISE COST AND AVOID OVERPRODUCTION . 6) CAPACITY PLANNING – CAPACITY PLANNING IS THE PROCESS OF DETERMINING THE PRODUCTION CAPACITY NEEDED BY AN ORGANIZATION TO MEET CHANGING DEMANDS FOR IT’S PRODUCTS . OM ENSURES THAT RESOURCES ARE USED EFFECIENTLY AND THAT THE COMPANY CAN MEET MARKET DEMANDS WITHOUT UNDERUTILISING OR OVERSTRESSING IT’S CAPACITY .
7) LEAN MANAGEMENT –
LEAN MANAGEMENT PRINCIPLES AIM TO ELIMINATE WASTE (NON-VALUE-ADDED) IN
THE PRODUCTION PROCESS . OPERATIOS MANAGERS ADOPT LEAN METHODS TO IMPROVE PRODUCTIVITY ,MINIMIZE WASTE , AND INCREASE VALUE TO THE COUSTOMER .