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Understanding Group and Managing Workteam

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10 views

Understanding Group and Managing Workteam

Uploaded by

yashsikarwar131
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Understanding Group

and Managing Work


Team
BBA 1

Dr Sumit Kulshrestha
Groups and Group Development
• A Group is defined as two or more interacting and
interdependent individuals who come together to
achieve specific goals.

• Groups classifies in Formal or Informal.


• Formal Groups defined in organizations structure and
have designated work assignments and specific tasks
directed at accomplishing organizational goals.
Groups
• Informal groups:
• These groups occur naturally in the workplace and tend
to form around friendships and common interests.

• Stages of Group Development:

• The research explains that each groups having five


stages:
• Forming, Storming, Norming, Performing and Adjourning
Stages of Group development
Stages
• Forming:
• It has two phases, first occurs as people join the group. In
second phase, defining the group’s purpose, structure and
leadership. This phase involves great deals of uncertainty as
members “test the waters” to determine what type of
behavior are acceptable.

• Storming:
• It formed as part of intragroup conflict arises in group over
controlling and directing. This stage develop clear hierarchy
and agreement on the group’s course of actions.
Stages:
• Norming:
In this stage, close relationship develop, and the group
become cohesive. This stage leads a strong sense of
group identity and unity. This stage complete when group
solidifies and assimilated a common set of experiences
regarding member behavior.

• Performing:
The group structure is in place and accepted by group or
team members. There energies have moved from getting
to know and understand each other and working on
Stages:
• Adjourning:
• The final stage in which temporary groups during which
group members are concerned with wrapping up
activities rather than task performance.
• Why are Team works gaining
admirations ?

Turning • Team work typically outperform


individuals when the tasks being done
Group into require multiple skills, judgement and
experience.
Effective • Presently, organizations work mostly on
team-based structure as typical
Team departmentalization is outdated and
non-responsive to the changes.

• Work Group are primarily involving in


interaction and information sharing to
help each member do his or her job
more efficiently and effectively.
Difference between
Work Group v/s
work teams
• Work teams are groups whose
members work intensely on a
specific, common goals using
their positive synergy,
individual and mutual
accountability, and
complementary skills.
Types of Work Teams

• Teams do multiple tasks and


activities like design products,
provide services, negotiate deals,
coordinate projects, offer advice
and make decisions.
Types of Work Teams

Problem Solving Teams:-

This formed from similar department or functional area to work on to


improve work activities or to solve specific problems.

For eg: University formed faculty teams to study how to increase faculty
retentions. Members prepared report on varies initiatives and activities
including interviews with current and previous faculty members and
present to Provost.
Self managed work team

• Although Problem solving team work on specific activities, but they have
limitation on decision related processes.
• Self managed team are formal group of employees who operate without
specific instructions and managers and responsible for a complete work
process or segment.
• To self managed, they themselves follow scheduling work, assigning tasks
to members, collective control over the pace of work, making operating
decisions and acting on problems.
• For eg: Automobile Unit, every process layout and assemble line unit
knows their jobs.
Cross
• Where, individuals from different
functional area come together and work
on certain function specialties. In
Functional hospital, Intensive care unit (ICU) teams
composed of trained doctors, nurse,

team nutritionist, pharmacy, therapist and ICU


chief to take good care of patients and
discuss the best course of treatment.

• Virtual Team:
• The team who connected and uses
Computer Based Technology(CBT) to link
physically dispersed members and
achieve a common goal.
Creating
Effective
Work Teams
Effective Team
• Clear Goals: Well defined goals
• Relevant Skills: Necessary technical and interpersonal skills
• Mutual Trust: Trust on ability, integrity and character
• Unified Commitment: Dedication to the team goals
• Good Communication: Messages conveyed verbally and non-
verbally. Correct Mis understandings.
• Negotiating Skills: flexibility, confront and reconcile
differences
• Appropriate Leadership: Reduce inertia, increasing self
confidence and develop/ realize team members potentials.
• Internal &External Support: Proper training, clear &
measurable performance system, incentive program.

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