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11 views

1. Introduction to OB Pptx

Uploaded by

chamanabbas932
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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An Introduction to

Organizational
Behavior

Khursheed Yusuf
Organization
al Behavior

• Organizations
• Group or groups of people who
work interdependently to achieve
a common purpose or goal

• Organizational Behavior
• The study of what people think,
feel, and do in and around
organizations
Organization
al Behavior

A field of study that


investigates the impact that
individuals, groups, and
structure have on behavior
within organizations, for the
purpose of applying such
knowledge toward
improving an organization’s
effectiveness.

1-3
What is
Organization
al Behavior?
• Organizational
behavior (OB) is the
study of:
• Human behavior in
organizational
settings
• The interface
between human
behavior and the
organization
• The organization
itself 1–4
• Organizations can have
a powerful influence on
our lives:
(Do you Agree?)

• Most people are born and


educated in organizations
The
Importance • Most people acquire most of
of their material possessions
from organizations
Organizatio
nal • Most people die as members
of organizations
Behavior
• Many of our activities are
regulated by governmental
organizations
• Most people spend most of
their lives in organizations
1–5
• Studying organizational
behavior can clarify
factors that affect how
managers manage by:
• Describing the complex
human context of
Why organizations
Study OB? • Defining the associated
opportunities, problems,
challenges, and issues
• Isolating important
aspects of the manager’s
job
• Offering specific
perspectives on the 1–6
human side of
• Studying OB helps
managers understand:
• The behaviors of others in the
organization
• Personal needs, motives,
Why Study behaviors, feelings and career
dynamics
OB? (cont’d) • Attitudinal processes, individual
differences, group dynamics,
inter group dynamics,
organization culture, power, and
political behavior
• Interactions with people
outside of the organization
and other organizations
• The environment, technology,
1–7
and global issues
Why study OB?
After studying this subject, you
would be able
Understand
organizational
• To understand what is the nature, types
events
and functions of organizations.

Predict
organizational
events • To influence the organizational life by
promoting right practices and avoiding
inappropriate activities.
Influence
organizational
events
• To predict the success and failure of the
organizations in different conditions.
Organizational Behavior and
the Management Process

• Management • Resources Used


Functions by Managers
• Planning • Human
• Organizing • Financial
• Leading • Physical
• Controlling • Information

1–9
Functions of Management

Planning Determining an organization’s desired


future position and the best means of
getting there
Organizing Designing jobs, grouping jobs into units,
and establishing patterns of authority
between jobs and units
Leading Getting organizational members to work
together toward the organization’s goals
Controlling Monitoring and correcting the actions of
the organization and its members to keep
them directed toward their goals

1–10
Organizational Behavior and
the Manager’s Job

Basic
BasicManagerial
Managerial Roles
Roles

Interpersonal
Interpersonal Informational
Informational Decision-Making
Decision-Making

1–11
Important Managerial Roles

Category Role Example


Interpersonal Figurehead Attend employee retirement ceremony
Leader Encourage workers to increase productivity
Liaison Coordinate activities of two committees

Informational Monitor Scan business publications for information


about competition
Disseminator Send out memos outlining new policies
Spokesperson Hold press conference to announce new plant

Decision Making Entrepreneur Develop idea for new product and convince
others of its merit
Disturbance handler Resolve dispute
Resource allocator Allocate budget requests
Negotiator Settle new labor contract

1–12
Critical Managerial
Skills

Technical Skills necessary to accomplish specific


tasks within the organization

Interpersonal Skills used to communicate with,


understand, and motivate individuals
and groups

Conceptual Skills used in abstract thinking


Diagnostic Skills to understand cause-effect
relationships and to recognize optimal
solutions to problems
1–
13
Contemporary Organizational
Behavior
• Characteristics of the Field
• Interdisciplinary in focus
• Descriptive in nature
• Basic Concepts of the Field
1. Individual processes
2. Interpersonal processes
3. Organizational processes/characteristics

1–14
Studying OB from Micro to
Macro Levels
Individual Group Level Organizatio
Level of of Analysis nal Level of
Analysis Analysis
 Leadership
 Personality  Organization
 Decision al culture
 Motivation Making
 Organization
 Perception  Conflict
Management
al structure
 Stress  Business
 Power and
Management communicati
Politics
 Nature and on
Functions of
Groups

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