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Non Verbal Communication

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shoaibjawed865
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7 views

Non Verbal Communication

Uploaded by

shoaibjawed865
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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NONVERBAL COMMUNICATION

NONVERBAL COMMUNICATION
The most important thing in
communication is to hear what
is not being said.
What is nonverbal
communication?

Nonverbal Communication = Communication


without words

Nonverbal communication is a process of


communication through sending and
receiving wordless messages.
Forms of Nonverbal
Communication

• Appearance
• Facial Expressions
• Eye contact
• Body language
• Voice
• Time, Space, Silence,
Smell, Touch
Appearance
When you are speaking to one person face to face,
Personal Appearance and Appearance of your
surrounding convey non verbal message.
Personal Appearance
Clothing, hairstyle, neatness, jewelry, cosmetics, body
size
Appearance Of Surrounding
Room size, location, furnishings, machines, architecture,
wall decoration, lighting and the other related features
wherever people communicate.
Effect on written messages
The format, neatness, and language of written messages
ends a non verbal message to the reader.
Facial Expressions

Facial expressions can


reveal hidden emotions,
including anger,
confusion, joy, surprise,
uncertainty and others.
They can contradict
verbal statements.
Eye Contact

Eye contact, a key


characteristic of
nonverbal
communication,
expresses much without
using a single word. In
American culture,
maintaining eye contact
shows respect and
indicates interest.
Eye contact also
establishes the nature
of a relationship.
Posture

Posture and how you carry


your self tells a lot about
you. How you walk, sit,
stand or hold your head
not only indicates your
current mood, but also
your personality in
general.
For example, if you cross your
arms while standing, you
indicate that you may be
closed off and defensive.
Meanwhile, walking with your
head down and avoiding eye
contact with others may
indicate shyness.
Haptic or Touch

Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used
when we come into
physical contact with other
people.
For example: We use
handshakes to gain trust and
introduce ourselves.
Gestures

A gesture is a movement
made with a limb, especially
the hands, to express,
confirm, emphasize or back
up the speaker’s attitude or
intention.
–Pitch: It is how thick and
how thin your voice is.
VOICE
–Rate: It is the number of

words you speak in one


minute.
–Volume: It is how loud and

quiet you speak.


–Tone: It is the intonation of

where you rise and where you


drop your voice.
–Vocal Quality: It is the

natural quality of the voice


one has.
TIME, SPACE, SILENCE,
Time SMELL, TOUCH
Late, in time, on time

Space
At least 4 Ft Public speaking
At least 1 Ft in Formal speaking
0-12 Inches in Intimate speaking

Silence
It may carry negative or positive

or neutral response depending


on cultural differences.
Smell
Fragrance, air freshener and

body perfume carry various


messages.
Touch
It carry kindness, sympathy,

motivation and other meaning


depending on the culture
varieties.
Thank you

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