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Bài 1 - Giới thiệu updated

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16 views28 pages

Bài 1 - Giới thiệu updated

Uploaded by

ngahta1320
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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CHAPTER 1:

MANAGEMENT AND ORGANIZATION


LEARNING OUTCOMES

Explain key concepts in management

Distinguish roles and functions of manager in an organization

Distinguish managerial levels

Explain keys managerial skills


CONTENTS

1. Some Basic Concepts

2. Roles of a manager in an organization

3. Basic functions of a manager in an organization

4. Management levels

5. Necessary Skills of a manager


1.1 SOME BASIC CONCEPTS
What is Organization?
Organization – A deliberate arrangement of people
assembled to accomplish some specific purpose
(that individuals independently could not accomplish
alone).

Common characteristics of Organizations:


► Have a distinct purpose (goal)
► Are composed of people
► Have a deliberate structure

5
What is Organization?

- Name an organization you like?

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What is Enterprise?

Input Process Output

- Distinguish Enterprise vs. Organization?

7
Who is manager?

Manager - Someone who coordinates and oversees


the work of other people so organizational goals can be
accomplished

8
What is management?
Management involves coordinating and overseeing
the work activities of others so that their activities are
completed efficiently and effectively.

Efficiency
Effectiveness
-Doing the
-Doing Which one right things
things right is more -Doing those
-Getting the important?
work activities
most output from that will result in
the achieving goals
least inputs
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Efficiency and Effectiveness

Time for watching!!!!!!

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Efficiency and Effectiveness

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1.2 ROLES OF A MANAGER IN AN ORGANIZATION
Three types of roles

According Mintzerg et al (1973):


• Interpersonal roles
– Figurehead, leader, liaison
• Informational roles
– Monitor, disseminator, spokesperson
• Decisional roles
– Entrepreneur, disturbance handler,
resource allocator, negotiator
Three types of roles
Mintzberg’s Managerial Roles

Source: Mintzberg, The nature of managerial work (1983)


Three types of roles
The role that Manager play
1.3 BASIC FUNCTIONS OF A MANAGER
IN AN ORGANIZATION
Four functions of management
• Planning – Defining goals, establishing strategies to
achieve goals, and developing plans to integrate
and coordinate activities
• Organizing – Arranging and structuring work to
accomplish organizational goals.
• Leading – Working with and through people to accomplish
goals.
• Controlling – Monitoring, comparing, and correcting work.
Why are managers important?

► Inspire you professionally and personally


► Energize you and your coworkers to accomplish things
together that you couldn’t get done by yourself
► Provide coaching and guidance with problems
► Provide you feedback on how you’re doing
► Help you to improve your performance
► Keep you informed of organizational changes
► Change your life
1.4 MANAGEMENT LEVELS
Level of management

• Top Managers - Individuals who


are responsible for making
organization-wide decisions and
establishing plans and goals that
affect the entire organization.
• Middle Managers - Individuals
who manage the work of first-line
managers.
• First-line Managers - Individuals
who manage the work of non-
managerial employees.
Level of management

- Strategic managers
- Tactical managers
- Operational managers
Time managers spend on different functions
at different levels

Source: Robbins et al., Fundamentals of management (2005)


1.4 NECESSARY SKILLS OF A MANAGER
Three main skills managers need
• Technical skills
– Knowledge and proficiency in a specific field
• Human skills
– The ability to work well with other people
• Conceptual skills
– The ability to think and conceptualize about
abstract and complex situations concerning the
organization
Skills needed at different managerial levels
Managers with the Fast-Changing World?

• Management is no longer constrained by national borders


• Managers need to understand what is going on in the world
•Managers need to take into consideration different
economic, political, legal and cultural systems in other
countries
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