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7 views

10_ProjectQ1

Uploaded by

mba23janhvisingh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Management Information System Project

Industry: Healthcare
Organisation: Fortis Healthcare Ltd.

Section A, Group 10

Aritra Mukherji 2023MBA011


Arpita Gupta 2023MBA012
Ishita Suyal 2023MBA028
Shreya Maheshwari 2023MBA062
Souradip Das 2023MBA064
Subhasish Chakraborty 2023MBA067
COMPANY OVERVIEW

Fortis Healthcare Limited is Mission


established in 1996, with “To be a globally respected
the Mohali facility healthcare organisation known
inaugurated in 2001. for Clinical Excellence and
Distinctive Patient Care.”
Operates across hospitals,
diagnostics, and daycare
specialty facilities
Vision
“To create a world-class
Manages 36 healthcare integrated healthcare delivery
facilities with around 4,000 system in India, entailing the
operational beds finest medical skills combined
with compassionate patient
Diagnostics business
Chosen Product-Market Domain: care.”
controlled through SRL Cardiology-Healthcare
Limited

Presence in India, Nepal,


Dubai, and Sri Lanka
INDUSTRY-SPECIFIC
CRITICAL SUCCESS
FACTORS
Having highly qualified and experienced doctors is crucial for patient trust and successful outcomes.

Investing in state-of-the-art equipment and facilities for offering innovative and minimally invasive
procedures, improving patient care and outcomes.

Providing personalized care, clear communication, and a comfortable environment for patient
satisfaction and brand loyalty.

Balancing high-quality care with competitive pricing considering the rising costs of healthcare.

Staying aware with the latest advancements in research and technology is crucial for offering
effective treatment options and attracting patients seeking the best possible care.
Resources

VRIO FRAMEWORK
Capabilities
FIRM-SPECIFIC
CRITICAL SUCCESS
FACTORS
Maintaining and enhancing its recognition as one of the Best Cardiology Hospitals in India.

Continuous focus on recruiting and retaining highly qualified and experienced cardiologists and
cardiac surgeons.

The adoption of innovative and less invasive treatments, such as shockwave lithotripsy, mitraclip,
TAVR, PTCA, LVAD, to stay ahead of the forefront of cardiac care.

The emphasis on a patient-centric approach, including a dedicated cardiothoracic ICU, a 1:1


nursing ratio, and holistic cardiac care.

Paediatric excellence, supported by a specialized multi-disciplinary team, adds a unique dimension


to Fortis's cardiology services.

Continuous updates, cybersecurity measures, and user training contributing to the overall success of
the EHR system, aligning with Fortis's commitment to patient-centric care.
ENVIRONMENT-SPECIFIC
CRITICAL SUCCESS
FACTORS
Compliance with regulations ensures that FHL operates within legal frameworks and
maintains standards specific to cardiology services, including licensing, accreditation,
and patient safety protocols.
Understanding and adapting to changes in insurance policies and payment systems is
essential
Keeping pace with technological advancements in healthcare is critical.

Monitoring competitors' strategies, strengths, and weaknesses to identify


opportunities for differentiation, strategic partnerships, and market positioning to
maintain its competitive edge.
REFERENCES

Cardiac Sciences. (n.d.). Fortis Healthcare.

https://www.fortishealthcare.com/specialities/cardiac-sciences-5. .

Rajput, K., Rajput, K., & Dialogues, M. (2023, May 26). Medical dialogues. Medical Dialogues.

https://medicaldialogues.in/news/health/hospital-diagnostics/fortis-healthcareconferred-

with-7-awards-recognized-for-contribution-in-positioning-india-as-medicaltourism-hub-111974

Healthcare for good today. tomorrow. always. (n.d.). Fortis Healthcare.

https://www.fortishealthcare.com/

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