Kotter’s 8 Step Change Model
Kotter’s 8 Step Change Model
Make Create a
change vision for
stick change
Create
Empower
short-
action
term wins
KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 1
CREATE URGENCY
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 2
Ensuring there is a powerful group, with the appropriate leadership skills, credibility &
authority to guide the change process
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 3
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 4
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 5
REMOVE OBSTACLES
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 6
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 7
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KOTTER’S MODEL -
THE 8 STAGE PROCESS
STEP 8
Ensure the new ways of behaving are recognised & rewarded to embed the change into
the organisational culture
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