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Chapter 9 Groups Teams

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31 views10 pages

Chapter 9 Groups Teams

Uploaded by

lnqnhu0902
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Groups &

Teams
Chapter 9
Groups & Teams
Group: formed whenever people interact with common interests and
objectives
 Formal (official, assigned) or informal (unofficial, emergent)
 Salient feature is people in group call themselves “we” and distinguish
themselves from those not in the group.
Team: type of group with more in common than just interests and objectives
 Composed of people with complementary skills, exists to accomplish a
goal with members who work interdependently who hold each other
mutually accountable.
Tuckman’s 5 Stage
Model
9-2 Group • Forming
Formation • Storming
•
& •
Norming
Performing
Developm • Adjourning
ent Punctuated Equilibrium
Model
Two factors that significantly affect how well
groups work together are norms and group

9-3 Group cohesion.


Norms: understood standards of behaviour
Behaviour within a group. Benchmarks against which
team members are evaluated and judged.
& Implicit and explicit.
Cohesion: the “interpersonal glue” that makes
Effectivene members of a group stick together; relates to

ss
influence. Evolves gradually over time.
More cohesion = more member satisfaction,
commitment, communication
Roles!
Group effectiveness requires attention to
group structure, group process, and task and

9-3 Group maintenance behaviours.


 Group structure
Behaviour  Group process: particularly cooperative

& 
and competitive behaviours (climate)
Task & maintenance functions
Effectivene  Task: activities directly related to the

ss 
effective completion of team’s work
Maintenance: activities essential to
the effective, satisfying interpersonal
relationships within a group
“ The ratio of We’s to I’s is the
best indicator of the
development of a team.

Louis B. Ergen
”
9-4 Types of Teams
Considerations
 Team permanence: how long the team
plans to stay together
 Skill differentiation: how varied the team
members’ skills are from one another
 Authority differentiation: how much
autonomy and decision-making
responsibility is distributed among team
members
9-4 Types of Teams
 Cross-functional: groups with members who
have different areas of expertise and
experience working together to achieve a
common goal
 Self-managed: cross-functional groups that are
organized based on a specific project or goal,
and the team sees the project through its
entire life cycle, from conception to
implementation. Empowered to make all
decisions regarding the project within the
team, with little managerial oversight.
 Virtual
9-5 Advantages &
Disadvantages of Teams
Advantages
 Multiple views and opinions to a problem, can lead to
more resolution ideas in shorter time
 Decisions more accurate
 Share info and coordinate tasks faster and more
accurately than individuals
 Accomplish more work more quickly and effectively =
process gain (synergy)
https://cmoe.com/blog/teamwork-how-to-create-
synergy/
 Social identity
 Greater individual motivation and productivity
9-5 Advantages &
Disadvantages of Teams
Disadvantages
 Social costs of maintaining a group can
result in process losses
 Can be difficult to work with other
people, result in coordination losses
 Motivation losses can result in social
loafing
https://www.simplypsychology.org/social-loafing.ht
ml
 Group conformity is another
process loss

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