Scribd
Upload
0 views

Intro OB_Module 1

Uploaded by

tanishqpanjwani597
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
0 views

Intro OB_Module 1

Uploaded by

tanishqpanjwani597
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 41

Organizational Behavior

Module 1
Course Description

This course provides basic understanding and analysis


of individual and group behavior in organizations. Its
purpose is to provide an understanding of how
organizations can be managed more effectively and at
the same time enhance the quality of employees work
life.
Course Objectives
• Define basic organizational behavior principles, and
analyze how these influence behavior in the workplace.
• Understand human behavior in the workplace from an
individual, group, and organizational perspective.
• Discuss the abilities to manage human resources by
managing their emotions, personalities and attitudes.
Unit-1
Organizations and
Organizational Behaviour
Importance of Interpersonal Skills at workplace
Interpersonal skills are important because…
– ‘Good places to work’ have better financial performance.
– It result in lower turnover of quality employees.
– It increases higher quality applications for recruitment.
– It fosters social responsibility awareness.
What Managers Do??

“Managers are individuals who


achieve goals through other
people”
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Where Managers Work??

Organization
Management Functions

Planning
Planning Organizing
Organizing

Management
Management
Functions
Functions

Controlling
Controlling Leading
Leading
Management Functions (cont’d)

•Planning
A process that says where
we are and where we want
to go…
Management Functions (cont’d)

•Organizing
Determining what tasks are to be
done, who is going to do them,
how are task going to be grouped,
who reports whom and where
decisions are to be made.
Management Functions (cont’d)

•Leading
A function that includes
motivating and directing
other employees to achieve
a common goal.
Management Functions (cont’d)

•Controlling
A function that includes monitoring
activities to ensure they are
accomplished as planned and
corrected if found deviated
Mintberg's Managerial Roles

Spokesperson Figurehead Negotiator

Disturbance Entrepreneur Monitor


Handler

Leader Resource Liaison


Allocator
Management Skills
Allocation of Activities by Time
Organizational Behavior
Complementing Intuition with
Systematic Study
• Systematic Study of Behavior

• Evidence-Based Management (EBM)

• Intuition
OB focuses on improving productivity, reducing
absenteeism and turnover, and increasing
employee job satisfaction and organizational
commitment.
Major Contributing Disciplines to OB
Contribution of Psychology to OB
Contribution of Sociology to OB
Contribution of Social Psychology to OB
Contribution of Anthropology to OB
Contribution of Political Science to OB
Basic OB Model, Stage I
The Dependent Variables
Dependent Variable
A response that is affected by
an independent variable.
y

x
The Dependent Variables (cont’d)

•Productivity

•Effectiveness

•Efficiency
The Dependent Variables (cont’d)

Absenteeism

Turnover
The Dependent Variables (cont’d)

Organizational citizenship
behaviour

Job Satisfaction
The Independent Variables
Independent
Independent
Variables
Variables

Individual-Level Group-Level Organization


Organization
Individual-Level Group-Level System-Level
Variables
Variables Variables
Variables System-Level
Variables
Variables
Why bother study organizational
behaviour??
1. Practical application
2. Personal growth
3. Increased knowledge
1. Practical application
• Development of personal styles of leadership.

• To manage diversity.

• Being able to deal effectively with others in


organizational settings requires understanding of OB.
Practical application (cont..)
• Attracting and developing talent.

• Emphasis of human element instead of on technical


financial and other tangible resources.
2.Personal Growth

• Understanding others may also lead to greater self-


knowledge and self insight.
• Advancement in the business world.
3.Increased knowledge

• To gather knowledge about people in a work setting .


• Enhance critical thinking ability that can be useful in
analyzing both employees and personal problems .
Challenges and opportunities of OB concept

Sources: Based on J. R. Anderson, E. Binney, N. M. Davis, G. Kraft, S. Miller, T. Minton-Eversole, . . . and A. Wright, “Action Items: 42 Trends Affecting Benefits, Compensation,
Training, Staffing and Technology,” HR Magazine (January 2013): 33; M. Dewhurst, B. Hancock, and D. Ellsworth, “Redesigning Knowledge Work,” Harvard Business Review
(January–February 2013): 58–64; E. Frauenheim, “Creating a New Contingent Culture,” Workforce Management (August 2012): 34–39; N. Koeppen, “State Job Aid Takes
Pressure off Germany,” The Wall Street Journal, February 1, 2013, A8; and M. A. Shaffer, M. L. Kraimer, Y.-P. Chen, and M. C. Bolino, “Choices, Challenges, and Career
Consequences of Global Work Experiences: A Review and Future Agenda,” Journal of Management (July 2012): 1282–1327.
Challenges and Opportunities of OB

• Improving quality and productivity


• Improving people skills/interpersonal skills
• Managing workforce diversity
• Responding to Globalization
Challenges and Opportunities of OB
• Empowering people
• Stimulating innovativeness and change
• Coping with temporariness
• Dealing with employees’ loyalty
• Improving Ethical Behaviors
Discussion Forum
Reflect:
Discuss on the type of management style and skill a
manager should opt for to work efficiently with
people.
Discuss various manager’s roles and skills required to
stay abreast in high tech world.
Discussion Forum
Ajay Thapa, 23 year old, fresh MBA with HR, starts his career as a junior HR
executive at RM Company. His boss is a simple B.Com. degree holder with 4
years of handy experience. He does not like Ajay’s joining the company and
therefore tortures him by different ways. He wants Ajay to resign so he
almost harasses him by playing politics in background. Ajay comes to know
about this.

Reflect
 If you were a consultant, what advice would you give him?
 What is the reason for the boss’ negative behavior?
References
• Robbins, S. P., & Judge, T. A. (2013). Organizational behavior. Pearson education limited.
• Luthans, F. (1989). Organizational Behaviour McGraw Hill Book Company. New York.
• Aswathappa, K., & Reddy, G. S. (2009). Organisational behaviour (Vol. 20). Himalaya
Publishing House.

You might also like