Lecture 14 (1)
Lecture 14 (1)
Marketing Management
Course Code:
BUS 342
Instructor: Professor Hira Tanweer
Online Marketing
Online marketing, also known as digital marketing or
internet marketing, is a form of marketing that uses the
internet and technology to connect with potential
customers.
Advantages of Online Marketing
• Reach: Online marketing can help you reach a wide
audience, including people worldwide.
• Cost: Online marketing can be cheaper than other methods.
• Personalization: You can provide relevant offers to your
customers, which can increase the likelihood of them
shopping with you.
• Customer loyalty: You can build trust with your customers
by engaging with them on social media or your website,
answering questions, and being open about what you can
offer.
Disadvantages of Online Marketing
• Privacy: Online marketing can expose your business to security and
privacy risks, such as cyber attacks, phishing, and data theft.
• Time: Online marketing campaigns can be time-consuming,
especially if you don't have an organized strategy.
• Competition: Online marketing can increase global competition,
which can cause consumers to quickly shift their brand choices.
• Feedback: Negative comments about your brand can be found
online, which can damage your company's reputation.
• Technical issues: Technical issues like slow page loading times or
poor user interfaces can cause audiences to go to competitors.
Online Marketing Communication Options
• Website: A company must design its website that considers its
purpose, products, services, mission and vision. A website should
look interesting to view to encourage multiple visits.