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Emotional Intelligence

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Sukina Ahmed
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112 views

Emotional Intelligence

Uploaded by

Sukina Ahmed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Emotional

Intelligence
Training Objective

Understand the key


components of Learn techniques to
Develop self-
By the end of this Emotional enhance self-
management skills to
training, participants Intelligence (EI) and awareness using tools
regulate emotions
will: its impact on work, like the Johari
and reduce stress.
health, and Window.
relationships.
Strengthen
Improve social relationship
Explore how EI
awareness by management for Practice strategies to
improves leadership
recognizing and better raise emotional
effectiveness and
responding to others' communication, intelligence.
team dynamics.
emotions. collaboration, and
conflict resolution.
The importance and the impact of emotional
intelligence

AT WORK. PHYSICAL MENTAL BUILDING SOCIAL


HEALTH. HEALTH. STRONGER INTELLIGENCE
CONNECTIONS .
.
Self-Awareness

•Self-awareness is at the core of everything. It describes your ability to not only understand
your strengths and weaknesses, but to recognize your emotions and their effect on you and
your team’s performance.
The Johari Window is a
tool used to enhance self-
awareness and
interpersonal relationships.
It divides personal
awareness into four
quadrants:
Self-management

• Self-management refers to the ability to manage your emotions, particularly in stressful


situations, and maintain a positive outlook despite setbacks. Leaders who lack self-
management tend to react and have a harder time keeping their impulses in check.
Social awareness

• Social awareness EI is the ability to hear and understand others' thoughts, feelings and
concerns, even when partly expressed or unspoken. It's being aware of other’s needs. It
covers how we manage the emotions of others.
Relationship Management

• Relationship Management is our ability to apply emotional understanding in our dealings


with others. This is where emotional intelligence becomes most visible to the people we
deal with (putting EI to work). It includes the ability to develop relationships, build rapport
(trust).
How to raise IE:
What makes a person
successful?
Success requires a positive
mindset
How to Strengthen Your Emotional
Intelligence

• Journaling: Reflect daily on how emotions influenced your decisions


and interactions to improve future responses.
• Active Listening: Eliminate distractions, focus on the speaker, and
engage with paraphrasing and non-verbal cues (e.g., nodding).
• Emotional Awareness: Reflect on strong emotions to understand
triggers and improve self-awareness and empathy.
How Emotional Intelligence Can Make
Leaders More Effective

• Impact on Organization: Leaders with low emotional intelligence can


lead to lower employee engagement and higher turnover.
• Beyond Technical Skills: Effective communication and collaboration
are key; technical skills alone aren’t enough.
• Improved Relationships: Emotional intelligence strengthens
interpersonal relationships, fostering team dynamics, empathy, and
collaboration.
• Career Growth: Mastering emotional intelligence helps leaders
advance both personally and within their organization.
Q&A

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