Citrix Virtual Apps and

Desktops

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 Desktop delivery is
evolving

Physical Desktop VDI Desktop as a Service

Endpoint management, low Centralized management, Cloud management, high
flexibility, predetermined limited flexibility and scalability flexibility and on-demand
scalability tied to datacenter capacity scalability

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 Business Benefits of Citrix Virtual Apps
and Desktops

Security and Simplified App Employee Empowering a Device Flexibility

Compliance and Desktop onboarding remote Workforce
Management

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Citrix offers a comprehensive solution
for every need

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 Citrix Advantage
Citrix provides a solution for every user

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 Traditional app and desktop management

Tightly coupled Apps IT forced to

apps and data manage and
managed on secure devices
device

Devices Data

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 Virtualization delivers workforce mobility

Deliver apps and desktops

as an on-demand service
App
Eliminate / Reduce device
s
support / Support BYO
Secures data for
anywhere access

Device Data
s
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 Citrix Virtual Apps and Deskto

Experience
High-definition user
experience on any device, Security
at any location
Contextual, containerized
& embedded – at rest & in
transit Choice
Access, manage &
support any device, app
& cloud

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 Experience
Citrix Virtual High-definition user experience on any
Apps and device, at any location

Desktops

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 Enhanced User experience with Citrix HDX Technologies
Delivering the best, high definition user experience at the lowest cost to millions of users globally

Optimized User Peripheral plug-n-play Flexibility for any

Experience technology device on any network

Multimedia performance Unified communications Graphics Acceleration

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Enhanced User experience with Citrix HDX Technologies
Delivering the best, high definition user experience at the lowest cost to millions of users globally

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 Citrix Virtual Apps and Desktops
Overview
Delivery Controller

Delivery Agent Delivery Agent Delivery Agent

• One architecture for apps & desktops

• Built in monitoring and support tools

• One site can support multiple OS

Applications & Desktops Applications &
Desktops Desktops
• Quick & simple upgrades to new versions

Windows Server Windows 10/11 Linux

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 Secure | Mobile | Personal | Digital
Citrix Workspace app

Everything you need – SaaS, mobile,

virtual apps and files – all in one place.

Identity Service Feed & Aggregation UX Engine Workspace app

• Sign in once. Access every app
Active Directory Azure Active Directory SaaS & Web Files Web App Browser Engine • Control cloud apps
• Onboard new devices quickly
Federated Identity Multi-Factor Authentication Mobile Apps & UEM Virtual apps and desktops Desktop App HDX Engine

• Simplify BYOD
Identity Provider Plugins SSO Traditional Deployments 3rd Party Feeds Mobile App Receiver Core • Centralize access to files
• Protect against web security risks

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Citrix Virtual Apps and
Desktops
Delivery Methods

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 Server-Based Published Desktop

Users Resources
Description:
• Provides multiple user desktops hosted on a multi-session
operating system.
Advantages:
• Higher scalability.
• Lower hardware cost per user.
• Higher user density per physical host. Multiple Users

Considerations:
• Applications must be compatible with a multi-user, server- Multi-session OS VDA

based operating system.

• Users cannot customize completely.
• A single user’s resource consumption can affect other users.

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 Server-Based
Published App
Multi-session OS Applications

Description: Users Resources

• Provides multiple application instances hosted on a single

server-based operating system.
Advantages:
• Higher scalability.
• Lower hardware cost per user.
• Higher user density per physical host.
Multiple Users
• Considerations:
• Applications must be compatible with a multi-user, server- Multi-session OS VDA
based operating system.
• Users cannot customize completely.
• A single user’s resource consumption can affect other users.

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 VDI (Random/non-
persistent)
Single-session OS
Users Resources

Description:
• Provides a single desktop operating system to each
user randomly.
Advantages: User 1
• Pool of resources not assigned to a specific user.
• Able to use single-image management. Single-session OS VDA

Considerations:
• Higher cost per physical host.
• Lower user density per physical host.
User 2
• Limited user personalization.

Single-session OS VDA

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 VDI (Static/Persistent)
Single-session OS

Description: Users Resources

• Provides a single desktop operating system to each user

that is permanently assigned.
Advantages:
• Dedicated resource allocation per user.
User 1
• Ability to install applications.
• Complete customization, personalization, and persistence. Single-session OS VDA

Considerations:
• Higher cost per physical host.
• Lower user density per physical host. User 2
• Increased management and operational overhead.
• Required additional backup strategy. Single-session OS VDA

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 Remote PC
Single-session OS

Users Resources

Description:
• Provides access to a physical desktop already deployed.
Advantages:
• Leverage existing physical desktop investment.
• Lower total cost of ownership.
• Considerations: User 1 PC Desktop

• Increased management and operational overhead.

• Required additional backup strategy.

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Citrix Virtual Security
Contextual, containerized
Apps and & embedded – at rest & in transit
Desktops

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 How Citrix is empowering
customers
to secure their EPA

environment
Contextual
Citrix Workspace is managing authentication centrally Access SSO Access
and providing SSO access to Apps, Web and SaaS.

Citrix granular Policies Consistent

Security
Providing App Protection from Keylogger and Screen Posture Across
Capture. Apps, Locations Anti Keylogger
Citrix Analytics & Devices and Screen
Capture
Session Recording (with audio) for audit and support
purpose

Session Watermark to save from external Cameras

Session Session
Recording Watermark
Citrix Security Analytics to provide end to end view
and control
 Policy Controls
Session Recording

• Add a layer of security to IT-sanctioned

Map client drives
applications and protect data by applying
security policies
Allow USB devices
• Granular controls to prevent data exfiltration
(copy/paste, printing, downloads, watermark)
• Adaptive access and security controls enforce Turn off clipboard
contextual security to applications
• Leverage built-in Citrix templates in Studio, Connect client printers
optimized for specific environments and
network conditions
Adaptive access policies

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 Citrix Session Recording
(with audio)
Allows administrators to record and replay user activities in Citrix VDI environments,
capturing both screen and sound. This tool aids in security, compliance, and
troubleshooting by providing detailed audits and insights into user interactions,
making it essential for environments with stringent security and compliance
requirements. Recorded sessions are securely stored for authorized review and
analysis.

Enhanced auditing Powerful activity Faster problem

monitoring resolution
• Record on-screen user activity for • Captures and archives screen updates, • Speeds problem identification and
applications that deal with sensitive including mouse activity and visible time to resolution
information output of keystrokes
• Retrieve time-stamped user sessions
• Flexible policy controls to allow • Supports web-based playback console, and play them back to support internal
event-triggered and selective recording session pre-recording, and dynamic controls for regulatory compliance
recording and security monitoring

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 Citrix Workspace digital experience with Simple 2FA
More secure user experience on Workspace Experience with Simple 2 Factor Authentication

STEP 1 STEP 2 STEP 3

User logs into the Citrix User receives token and User has secured access to
Workspace with their primary enters the token for access digital workspace resources
User registered their authenticator
username and password app (OTP mechanism) with Citrix Workspace
within Citrix Workspace

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 Session
Watermarking

Tamper-proof identification
• Username
• Protocol
• VDA Hostname/IP
• Timestamp
• Client IP address
• Connection time
Customize watermark style
• Transparency
• Custom text
• Single/multiple labels

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 Delegated Administration and Configur
Logging
Who What When

• Record of all admin Administrators

tasks performed
Scopes Roles
within the Virtual Apps and Desktop Full Administrator

service All
Read Only Administrator
Object Object Object
Object
Full Admin
Object Object
• Important for admins
All who need an Help Desk Administrator

audit trail for compliance Sales

Machine Catalog Administrator

Help Desk
Delivery Group Administrator
Object Object Object
Host Administrator
Win10 Sales
Win10 Win10 Custom
Delivery Machine
Group Catalog
Objects can be in more A role has defined
than one scope permissions
An administrator is associated with one or
more role and scope pairs

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Citrix Secure Private Access on-
premises
Customer-managed ZTNA solution leveraging Storefront and
Netscaler

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Citrix Secure Private Access on-premises:
Key Capabilities

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Citrix Virtual Choice
Access, manage &
Apps and support any device, app
Desktops & cloud

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 Workspace Environment
Management
Improve user experience while reducing cost-per-user

70% 80%
Improved server Improved logon
scalability times

Resource User Environment Transformer

Management Management
Intelligently adjust the way Deliver the best possible Instantly convert any PC into a
applications utilize systems workspace performance, desktop high-performance thin client,
resources such as RAM, CPU logon and application response extending the life of the existing
hardware to save money
and Input/Output (IOPS) times for every user
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 Citrix Monitor
Single pane of glass
• Instant “real-time” troubleshooting and environment
health metrics across sites
Advanced features integrated
• Performance management and network analysis
• Application probing
• Proactive notification and alerting
Aggregation of logging information
• Pinpoints root cause of connection and machine failures

End user experience monitoring

• Logon analysis to pinpoint issues or delays

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 Citrix uberAgent
Citrix uberAgent is a powerful monitoring tool designed for Citrix Virtual Apps and
Desktops (CVAD), offering detailed insights into application performance, user behavior, and
system optimization.

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 Citrix uberAgent
-Monitoring Capabilities: uberAgent provides essential monitoring data for Citrix
environments, including application usage, startup times, logon duration, capacity
planning, and application performance

-Efficiency: It boasts a small footprint with minimal impact on system resources, such
as CPU usage below 0.5%, low RAM consumption, and negligible disk IO

-Versatility: Besides Citrix environments, uberAgent can monitor Windows AVD,

W365 Cloud PCs, and macOS endpoints, offering visibility across various platforms.

-Integration: It seamlessly integrates with existing Citrix solutions like Citrix Director
and Analytics while supporting multiple backend platforms like Splunk Enterprise,
Elasticsearch, Azure Monitor, and more

-Security Features: uberAgent enhances security observability by providing detailed

threat detection capabilities and integrating the MITRE ATT&CK framework for
comprehensive security coverage.

-Scalability: The tool is highly scalable, with deployments exceeding 250,000 active
users, making it suitable for organizations of varying sizes

-Endpoint Monitoring: uberAgent goes beyond server-focused tools like Citrix

Director by providing insights into endpoint performance, installed applications,
browser usage, and network delays

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 Citrix Web Studio

By default, one Web Studio console is mapped to a

single Citrix Virtual Apps and Desktops site, and
when necessary, you can configure
a Web Studio console to manage multiple sites.
In this way, you can have only one Web Studio
installed to configure and manage all your sites.

Benefits:
•Improves efficiency when managing multiple sites
with a unified single sign-on experience.

•Eases troubleshooting with all configurations

accessible from one console.

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 Citrix NetScaler
CONTROL PLANE IN
CITRIX CLOUD
• Access services and apps up to 5x faster, using less bandwidth • Online user experience
• ReportingDelivery Agent
• Increase availability with L4-L7 Load Balancing
• Block up to 99.7% of web app firewall attacks
• Geographical failover for disaster recovery
• Meet PCI DSS compliance regulations
• Ensure 100% uptime of mission-critical business apps
• Enable and connect hybrid clouds
• Create a secure, contiguous network with Layer 2 bridge

DDoS Federated Application

SSL Proxy DNS Proxy AAA Proxy
Protection Identity Firewall

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Citrix Virtual Apps and Desktops
Overview
On-Premises Deployment

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Citrix Virtual Apps and Desktops
Overview
Hybrid Cloud Deployment

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Citrix Virtual Apps and Desktops
Overview
Citrix Cloud Deployment

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 Citrix New Subscriptions March 2024

Citrix
NetScaler Citrix Universal
For Citrix
Fixed Hybrid
Capacity Private Cloud Multi Cloud
Platform

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 Citrix Platform License
Citrix Platform License include every capability that Citrix offers

The Citrix Platform License includes:

•App and Desktop Virtualization: Citrix Virtual Apps and Desktops Premium
and Citrix DaaS Premium for the best enterprise app and desktop delivery
platform for securing and simplifying hybrid deployments.
•Application Delivery and Security: NetScaler for high-performance
application delivery with comprehensive security and end-to-end observability
•Monitoring and Insights: Citrix Analytics for Performance & Security for
streamlined monitoring and troubleshooting across complex and hybrid Citrix
landscapes end-to-end. uberAgent complements and extends these capabilities.
•Secure Access: Secure Private Access and Citrix Endpoint Management to
increase productivity by providing a unified portal for all virtual and non-virtual
apps.
Remember, with the Citrix Platform License, not only do you gain access to every
feature, but you also get unlimited capacity.

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 Citrix Universal Hybrid Multi-Cloud

Citrix Universal Hybrid-Multi Cloud includes

Citrix Virtual Apps and Desktops
Premium, Citrix DaaS Premium, 1000 GB
of NetScaler throughput with unlimited
instances, and Citrix Endpoint
Management.

Everything you need to address all your core

application delivery needs – whether you’re
using VDI, ADC,
or both – is included in one, simple package.

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