E-KYC(AWW/AWH Profile)

• e-KYC: Verify the identity of AWW/AWHs.

• e-KYC ensures and safeguards the sensitive information, such as beneficiary data that is only accessible to authorized
personnel.
• Your Aadhaar number must match the one verified in your AWW/AWH profile in order for e-KYC to be successfully
completed.

The OTP will be

Click here for send to your Enter the 6 digit
e-kyc mobile number DigiLocker
Enter the linked with security PIN and
correct Aadhaar Aadhaar. Click click on
number, on Continue to Continue to
captcha and proceed. proceed.
click on Next.
 Enter your
Date of birth Set your 6
digit security
PIN

Forgot your
DigiLocker security Click on
PIN? Click on 'Forgot Continue to
Security PIN' to reset proceed
Click on
it and regain access to Continue to
your account. proceed
 clicking 'Deny' will By clicking 'Allow', you
prevent sharing of your give consent to share
profile information your profile information
(including Name, Date (including Name, Date of
of Birth, and Gender) Birth, and Gender) with
with Poshan Tracker, Poshan Tracker, which
and consequently, you will enable you to
will not be able to complete the e-KYC
complete the e-KYC process successfully.
process.

Click here to Click here to

start the e-KYC navigate on
process again. AWW profile
 AWW/AWH e-kyc Status

Once e-kyc is Once e-kyc is

completed completed
double tick will double tick will
be shown on be shown on
AWW profile AWH profile
The Beneficiary Registration Request feature has been introduced in the "More" section, with three different tabs:
1. Pending: Displays registration requests that are awaiting approval.
2. Accepted: Shows approved registration requests.
3. Rejected: Displays rejected registration requests.

The status is Visible

as Accepted, the
beneficiary's details
will be visible in the
respective beneficiary
list within 12 hours,
indicating successful
registration
Click here to
view
beneficiary
profile

Click here to
Accept the
Click here to see
registration
all beneficiaries
request
who have self-
registered Click here to
through the navigate on
Poshan Tracker beneficiary
web portal. registration
request page.
 In case of Reject registration request

The status is
visible as This list
Rejected, so it displays the
Select a will be moved rejected
reason for to the registration
rejection Rejected list requests

Click here to
Reject the
registration
request Click here to
navigate on
the
beneficiary
registration
list
 Face Authentication Conditions

1- Mobile not verified, photo is not captured and e-KYC is not done
2- Mobile is Verified, Photo is not captured and EYC not done.
3- Mobile is Verified, Photo is already captured and e-KYC not done.
4- Mobile is verified and photo is not captured and e-KYC is done.
5- Mobile is verified and photo is verified with e-KYC photo.
6- Mobile is verified and photo is not verified with e-KYC photo. New

7-If the Face is verified then only the face matching option will be enabled.
8- Face Authentication failed: Unable to match the face.
9- If the child is verified using their own Aadhaar, THR will be distributed
directly, without the need for face capture or e-KYC.
 Face recognition and verification while THR distribution
The Poshan Tracker includes a Face Authentication to ensure that the services are provided to genuine beneficiaries, including
Pregnant women, Lactating mothers, Children 6m-3y and Adolescent Girls. This module aims to reduce fraud and improve
service delivery by verifying the identity of beneficiaries.
Condition 1: Mobile not verified, photo is not captured and e-KYC is not done

Click on daily
tracking for
THR
distribution

Click on Select a
THR/HCM to beneficiary
proceed category for
THR
distribution
 If the beneficiary’s
photo is not
captured and e-KYC
If the beneficiary's not done, popup
mobile number is will appear
not verified, popup prompting you to
will appear capture the photo
prompting you to and complete e-KYC.
verify the mobile Click here to
number. capture the
beneficiary’s
photo
 Step 1 Step 2 Step 3 Step 4

The photo
will be
Please read
captured
the consent
automatically
carefully and
once these
click 'Accept
conditions
and Proceed'
This audio are met.
to continue.
clip guides
you on face
Selecting alignment
Click on
'Deny' will for
Proceed to
prevent capturing.
continue
photo
capture.
Step 5 Step 6 Step 7 Step 8
The
application is
processing
the image.
Please wait
to view the
captured
Beneficiary
result.
photo
saved.

Click on Read the e-

If you want
Click Proceed KYC
to retake the
here to with e-KYC process .Click
photo, click
save the process on Confirm
Capture
photo and Proceed
Again.
Step 9 Step 10 Step 11

Beneficiary
e-KYC done
successfully

The OTP will be

send to
beneficiary’s
mobile number
linked with
Aadhaar. Click
on Continue to
Enter the proceed. Click on
beneficiary Proceed
Aadhaar number,
captcha and click
on Next.
 Condition 2: Mobile is Verified, Photo is not captured and EYC not done
Step 1 Step 2 Step 3 Step 4

Please read
the consent
carefully and
click 'Accept
and Proceed'
to continue.

Click here to
capture the Click on
beneficiary’s Proceed to Selecting
photo continue 'Deny' will
prevent
photo
capture.
Step 5 Step 6 Step 7 Step 8

The
Clicking on application is
Proceed, camera processing
will open to the image.
capture a photo Please wait to
of the view the
beneficiary's captured
face. result.

The photo will

be captured
automatically
once these
conditions are
If you want
Click on met.
to retake the Click here
Proceed to
photo, click to save
continue
Capture the photo
Again.
 Step 9 Step 10 Step 11 Step 12

The OTP will be

Once the send to
photo is beneficiary’s
Click on
saved, click mobile number
Confirm
on Proceed Enter the linked with
and
with e-KYC beneficiary Aadhaar. Click
Proceed
Aadhaar on Continue to
number, proceed.
captcha and
click on Next.
 Step 13 Step 14 Step 15

Beneficiary
e-KYC is
Continue
done
with THR.
successfull
Select the
y.
No. of
Days and
Packets

Clicking here,
you can Skip the
Mobile
Authentication

Click on Click on
Proceed Request
OTP to
Click on proceed
Proceed
 Step 16 Step 17
The Success
message will
be displayed
after THR
Distribution.

After submitting
THR and clicking
Request OTP, OTP
will be sent to
beneficiary’s
verified mobile
number linked with
the profile.

Click on 'Go
Clicking here, Back' will
you can Skip take you
Enter the
the back to the
OTP and click
verification. THR list.
on verify to
proceed
Condition 3: Mobile is Verified, Photo is already captured and e-KYC not done
Step 1 Step 2 Step 3

e-KYC pending
popup appears if
the beneficiary’s
e-KYC not
completed.

Click on
Confirm
Click on and
Proceed Proceed
Step 4 Step 5 Step 6 Step 7

Beneficiary
e-KYC is
done Continue
successfully. with THR.
Select the
No. of Days
and
Packets

The OTP will be

send to
beneficiary’s
mobile number
linked with
Enter the
Aadhaar. Click Click on
beneficiary
on Continue to Proceed
Aadhaar number,
proceed.
captcha and click
on Next. Click on
Proceed
 Step 8 Step 9 Step 10
The Success
message will
be displayed
after THR
Distribution.

After submitting
THR and clicking
Request OTP, OTP
will be sent to
beneficiary’s
verified mobile
number linked with
the profile.

Clicking here,
you can skip Clicking 'Go
the Mobile Back' will
Clicking
Authentication take you
here, you Enter the back to the
can Skip the OTP and click
Click on THR list.
verification. on verify to
Request proceed
OTP to
proceed
 Condition 4: Mobile is verified and photo is not captured and e-KYC is done
Step 1 Step 2 Step 3 Step 4

Please read
the consent
carefully and
click 'Accept
and Proceed'
to continue.
Click on
Click on Proceed to
Proceed to continue with
capture Selecting face capture.
photo 'Deny' will
prevent
photo
capture.
Step 5 Step 6 Step 7 Step 8
The
application is
Clicking on processing
Proceed, camera the image.
will open to Please wait to
capture a photo view the
of the captured
beneficiary's result.
face.
The
Photo is
saved.

The photo will

be captured
Click on
automatically
Proceed to
once these
continue
conditions are If you want THR
met. to retake the Click here distribution.
photo, click to save
Capture the photo.
Again.
 Step 9 Step 10 Step 11 Step 12
The Success
message will
be displayed
after THR
Distribution.
After submitting
THR and clicking
Request OTP, OTP
Continue will be sent to
with THR. beneficiary’s
Select the verified mobile
No. of number linked
Days and with the profile.
Packets

Clicking here, you

can Skip the
Mobile Clicking 'Go
Authentication. Clicking Back' will
here, you take you
Enter the
can Skip back to the
OTP and
the THR list.
click on
Click on verification verify to
Click on Request proceed
Proceed OTP to
proceed.
Condition 5: Mobile is verified and photo is verified with e-KYC Photo.
Step 1 Step 2 Step 3 Step 4

Select a
Authentication
method

The photo
will be
captured
automatically
The face once these
authentication conditions
method will be are met.
Click on
enabled, and the Proceed
photo will be
marked as
'verified' once
the captured
image successfully
matches the e-
Step 5 Step 6 Step 7

The
application
is
verifying
the image.
Please wait
to view the
result.

Clicking here,
you can Skip the
Mobile
Authentication

You will see this

message once, the Click on
face matches with Request
the beneficiary's OTP to
profile photo. proceed
 Step 8 Step 9
The Success
message will
be displayed
after THR
Distribution.
After submitting
THR and clicking
Request OTP, OTP
will be sent to
beneficiary’s
verified mobile
number linked
with the profile.

Clicking 'Go
Clicking Back' will
here, you Enter the take you
can Skip the OTP and back to the
verification. click on THR list.
verify to
proceed
Condition 6: Mobile is verified and photo is not verified with e-KYC photo.

Step 1 Step 2 Step 3 Step 4

This pop-up will
appear if the
captured photo
does not match
with the e-KYC You have to
photo. capture the
photo of
following
person

Click on
Proceed to
continue with
face capture.
If you skip
Click on capturing a
Proceed to photo, the face Click on
capture authentication Proceed to
beneficiary’s method will continue.
photo. remain
disabled.
Step 5 Step 6 Step 7 Step 8

The
Clicking on application is
Proceed, camera processing
will open to the image.
capture a photo Please wait to
of the view the
beneficiary's captured
face. result.

The photo will

be captured
automatically
once these
conditions are
If you want
Click on met.
to retake the Click here
Proceed to
photo, click to save
continue
Capture the photo
Again.
 Step 9 Step 10 Step 11 Step 12
The Success
message will
be displayed
after THR
Distribution.
After submitting
THR and clicking
Request OTP, OTP
Continue will be sent to
with THR. beneficiary’s
Select the verified mobile
No. of number linked
Days and with the profile.
Packets

Clicking here, you

can Skip the
Mobile Clicking 'Go
Authentication. Clicking Back' will
here, you take you
Enter the
can Skip back to the
OTP and
the THR list.
click on
Click on verification verify to
Click on Request proceed
Proceed OTP to
proceed.
Condition 7: Face Authentication failed: Unable to match the face

This is the live

captured
photo.
Click on
THR

This is the
verified photo Click on
in the Face Proceed
authentication.
 The
application is
verifying the
image. Please
wait to view If the live captured
the result. face doesn't match
the one from face
authentication, the
message 'Unable to
match the face' will
appear.

Click here to
retake the
photo
Condition 8: If the child is verified using their own Aadhaar, THR will be distributed directly,
without the need for face capture or e-KYC.
The Success
message will be
displayed after
THR
Distribution.

Select the
No. of Days
and Packets

Clicking 'Go
Back' will take
you back to
the THR list.

Click on
Proceed
 What features are unavailable when
offline?

• EKYC cannot be done in offline mode.

• Mobile OTP Screen will not be visible in offline mode.
• Verified Photo will not be visible in offline mode.