TECHNOLOGY INNOVATION APPLICATION IN

SUSTAINABLE DESTINATION TOURISM

Presenter: Abdulla Abdukayumov

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 INTRODUCTIO
N

Background of the Study:

This paper explores on the use and application of information and

communication technologies as an innovative approach to managing
sustainable tourism development from a destination management
perspective. Specific attention is focused on how destination managers
utilize the various forms of technology in addressing both the positive and
negative impacts of tourism
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 Research problem:

Tourism’s phenomenal, sustained growth rate makes it highly attractive as a means of

economic development (Mihalic et al. 2012) and like most commercial activities, tourism
has produced both beneficial and detrimental environmental and socio-cultural impacts,
some of which may be irreversible. Balancing economic growth with protection of the
environment is a challenge, which today faces most tourism professionals and the
tourism industry is focusing on sustainable tourism development (ST) as a mechanism
to try to achieve the aims of economic development whilst protecting, preserving and
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enhancing the environment

 Significance of the Study:

It supports the proposition that ST can become an effective concept in

destination management through the innovative applications of
information and communication technology (ICT). The nature of this
exploratory study is such that full generalisability is not claimed,
however, the work complements prior research the ICT-ST domain and
provides deep insight into perspectives from which wider ramifications
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can be drawn. Adopting a destination management perspective, this

research identifies the linkages between technology, innovation and
sustainable tourism.
 Research questions:

1. How can technological innovations enhance the sustainability practices of destination management organizations?

2. What is the role of smart technologies in mitigating the environmental impact of tourism in sensitive destinations?

3. How do tourists perceive and respond to technology-driven sustainability initiatives at tourism destinations?

4. What are the most significant challenges in integrating emerging technologies into sustainable tourism development?
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5. How can technology be leveraged to balance tourism growth with the preservation of natural and cultural heritage?
 General objective:

To explore the role of technological innovations in

promoting and achieving sustainability in destination
tourism management.

Specific objectives:

-> To analyze how emerging technologies (e.g., AI, blockchain) contribute to sustainable
practices in tourism destinations.

-> To evaluate the impact of technology-driven sustainability initiatives on tourists’

behavior and satisfaction.

-> To identify the challenges and opportunities for implementing technological solutions
in sustainable destination management.
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 Literature Review

Sustainable tourism has its wider foundations upon and an intimate relationship
with the concept of sustainable development (Bramwell and Lane 1993; Hardy and Beeton
2001). The Brundtland Report produced the most widely used definition of sustainable
development as “meeting the needs of the present without compromising the ability of future
generations to meet their own needs” (World Commission on Environment and Development
1987: 43). A destination can be considered sustainable if an appropriate balance is achieved
in the environmental, economic and socio-cultural aspects of tourism development (Edgell
2006), underlining the triple-bottom line approach. Notwithstanding the numerous debates in
the literature, the concept of ST had provided a unified platform where tourism stakeholders
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can “interact, negotiate, and reflect on their actions’ consequences for the environment”
(Saarinen 2006: 1124).
 Concepts for Managing Sustainable Tourism Destination

Carrying capacity The amount of visitors a destination can tolerate without impacting negatively on the
environment, the local community and the visitor experience

Government Intervention Mandatory measures imposed by a central authority to reduce environmental

degradation

Economic approach Instruments such as taxes and financial incentives are used to persuade tourism
businesses to engage in more sustainable activities

Self-regulation Tourism industry taking responsibility for its own action

Education Educating the tourist on developing and displaying more sustainable behaviours at the
destination

Monitoring Developing goals, objectives and expectations for an identified issue and continually
assessing this issue against this baseline

Marketing and information Destinations market segment in order to attract the types of tourists they want
services
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Environmental Management Determining the optimal allocation of resources that will make best use of the
environment
and fulfil the needs of the users for a set time period and improve the quality of the
environment.
 Summary of ICT-based tools for Sustainable Tourism Development

Carbon Calculator Used to determine carbon emissions based on the type and amount of energy consumed

Community Informatics Focuses on the design and delivery of online electronic media to enhance community
engagement.

Computer Simulation A simulation of real world settings where models are designed to depict how systems
operate over time

Destination Management System A system that consolidates and distributes a comprehensive range of tourism information
and products through a variety of channels and platforms

Economic Impact Analysis Economic impacts of tourism by providing information on the type and amount of
Software spending

Environment Management Information Computer systems which integrate disparate environmental information sources in order
Systems to
facilitate organisational management
Geographical Information Systems Information systems that can capture, store, manage, manipulate, analyse, integrate and
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display large
 Summary of ICT-based tools for Sustainable Tourism Development

DMO Ranking ICT-based tools/applications

1 Destination Management System

2 Intelligent Transport System

3 Environment Management Information System

4 Location-based Services

5 Global positioning System

6 Geographical Information System

7 Community Informatics

8 Carbon Calculators

9 Virtual Tourism
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10 Computer Simulation
Thank
you!
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