Unit 5 Types of Business Resources and Mapping
Unit 5 Types of Business Resources and Mapping
• Technology and software are tools that enable businesses to operate efficiently
and stay competitive. These resources allow for automation, improved
productivity, and better service delivery.
Components:
• Information Technology (IT) Systems:
• Hardware such as computers, servers, and networking equipment that support business
functions, from basic operations to customer service and logistics.
• Software and Applications:
• Specialized software for business operations like accounting, project management,
customer relationship management (CRM), enterprise resource planning (ERP), and more.
• Digital Infrastructure:
• Websites, e-commerce platforms, mobile apps, and social media accounts that facilitate
online business operations and customer engagement