CH12 Caring in Multicultural Health Care Environments
CH12 Caring in Multicultural Health Care Environments
Caring in Multicultural
Health
Care Environments
Ethnicity
• Members share a common social and
cultural heritage
Race
• Based on biological similarities
Religion
• Ordered system of beliefs
Socialization
Acculturation
Assimilation
Dominant culture
Subcultures
Underrepresented (minority) groups
Communication
Space
Time orientation
Social organization
Environmental control
Biological variations
Religion and philosophy
Education
Technology
Politics, law
Economy
A. Communication
B. Social organization
C. Environmental control
D. Biological variations
Scientific/biomedical
Magico-religious
Holistic
Folk medicine
Complementary medicine
Alternative medicine
Complementary medicine
Alternative medicine
Ayurveda
Traditional Chinese medicine
Bias
Ethnocentrism
Cultural stereotypes
Prejudice
Discrimination
Racism
Language barrier
• Street talk, slang, jargon
Lack of knowledge
• Emotional responses
Self-knowledge
A. Racism
B. Prejudice
C. Discrimination
D. Sexism
Health history
Physical assessment
Like Listen
Inquire Evaluate
Visit Acknowledge
Experience Recommend
Negotiate