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Communication Process

The document outlines the definition and process of communication, emphasizing its role in social and professional interactions. It describes communication as a dynamic, interactive process involving stages such as ideation, encoding, transmission, decoding, and feedback. Effective communication is highlighted as essential for understanding and agreement between the sender and receiver.

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vinamulk177
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13 views

Communication Process

The document outlines the definition and process of communication, emphasizing its role in social and professional interactions. It describes communication as a dynamic, interactive process involving stages such as ideation, encoding, transmission, decoding, and feedback. Effective communication is highlighted as essential for understanding and agreement between the sender and receiver.

Uploaded by

vinamulk177
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Communication Skills

BE-103
Sanjay Sarkhel
Definition & Process
• We need to communicate in order to
interact. Communication is one of the
essential conditions of social interaction. It
pervades the entire range of social and
professional relationships and plays a key
role in our life. It is the reciprocal
stimulation and response between
individuals and makes social as well as
professional interaction possible.
• The term has been defined at various
levels. As it comes from the latin word
communicare meaning ‘ to share, to
impart, or to commune’, is giving or
sharing information.
• Whether it is an informal social situation or
formal academic or professional situation,
we need to share information, ideas and
knowledge with others.
• Communication is a dynamic interactive
process that involves the effective
transmission of facts, ideas, thoughts,
feelings and values. It is dynamic process
because it involves a variety of forces and
activities interacting over a period of time.
The word process suggests that
communication exits as a flow through a
sequence or series of steps. It also
indicates a condition of flux and change.
• “Communication is the transfer of
information and understanding from one
person to another person. It is a way of
reaching others with facts, ideas, thoughts
and values.” - Keith Davis.

• “Communication is any behaviour that


results in an exchange of meaning.”
• -American Management Association
• Communication begins with the sender
sending out message cues, which are
perceived by the receiver who assign
meaning to them and responds to them
accordingly. The communication is not
complete unless the message is decoded
and understood by the receiver.
• “Communication is the process involving the
transmission and reception of symbol.s eliciting
meaning in the minds of the participants by
making common their life experiences.”- Baird
Jr. E John.
• “Effective communication is purposive symbolic
interchange resulting in workable
understanding and agreement between the
sender and the receiver.”
- G.T. Vardeman
• Communication is an interactive process.
The two agents involved in the
communication process are the sender(S)
and the receiver(R) .
• Communication is a multidimensional
interactive process of sharing common
sets of signs , symbols and language from
one person to another person so that a
suitable response results.
• Communication is a dynamic interactive
process where the sender interacts with the
receiver through a medium. It is a cyclic
process where the communication process is
effective only if the entire process is complete.
It involves the following stages or process:
• 1. Ideation
• 2. Encoding
• 3. Transmission
• 4. Decoding
• 5. Feedback / response
Ideation
• A communication process starts with the
initiation of a thought, idea, knowledge, feeling
and values which a sender wants to
communicate to the receiver. It is the
important step as ambiguous thoughts and
feelings can lead to lot of confusion and may
hamper the communication process. The
thoughts, ideas , feelings and values are
dependent upon the education and intelligence
of the sender. According to his background
and situation he wants to convey his ideas and
feelings.
Encoding
• After the ideation the important step in the
communication process is proper encoding
which means that the sender has to convert his
thoughts feelings and values into a proper
language and linguistic technique, suited to the
audience he wants to communicate. The
importance lies in the expression of the essence
of communication to be properly understood by
the receiver. The linguistic barrier affects
effective communication if the language of
communication is improper. The message is not
understood by the receiver.
Transmission
• This is the third step in communication and holds
its importance in the proper conveyance of the
communication matter. A proper medium
selection holds the key to a successful and
effective communication. The media can be an
audio system, a letter, e-mail, verbal
communication or face to face interaction where
the medium is air . The medium is most
important as it helps in grabbing attention of the
audience. The first impression is created about a
person through the letter and the language
diction of a person.
Decoding
• If the selection of the language is correct in
the encoding stage then decoding will be
correct and will lead to proper
communication. The receiver interprets the
message in his own language capabilities
and understands it. The interaction
depends upon the knowledge of the
receiver and his education. The values are
also important. Decoding entirely depends
upon the encoding stage by the sender to
be properly intercepted by the receiver.
Response/ Feedback
• The response or feedback denotes that the
communication is completed or misunderstood. It is the
ultimate parameter which the sender can analyse that
his message is properly understood. The response in the
form of gesture, signs, symbols and verbal
communication can be observed after all the above
process has been completed. It denotes the success of
the communication process. The response can be both
positive as well as negative. It suggests how the receiver
has responded to your communication. In an
organization we nurture relationships which yield
business It acts as a guiding force to carry the
communication forward.
Stages of Communication

SENDER
SENDER
CONVERTS
CONVERTS MESSAGE
MESSAGE RECEIVER
RECEIVER RECEIVER
RECEIVER
SENDER
SENDER THE
THEIDEA
IDEA TRAVELS
TRAVELS DECODES
DECODES RESPONDS
RESPONDS
HAS
HASIDEA
IDEA INTO
INTOWORDS
WORDS CHANNEL
CHANNEL MESSAGE
MESSAGE
OR
ORGESTURES
GESTURES

Ideation Encoding Transmission Decoding Feedback

The Communication Process

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