2.Communication Processes, Principles and Ethics
2.Communication Processes, Principles and Ethics
Processes, Principles
and Ethics
Instructor: Lilian Guia B. Burgos, MAEd-
LT
GEC 605- Purposive Communication
Lesson
1. Define Communication;
Objectives:
2. Discuss the communication process
and its elements; and
3. Value the importance of principles
and ethics in communication.
What is
Communication ?
1. Communication is a process.
STATEMENTS YES NO
8. Sender and receiver have their own personal filters when they send or receive message.
8. Sender and receiver have their own personal filters when they send or receive message.
1. Sender
The sender is also known as the source of
information. He or she is the one who formulates
the message to be sent and is one of the
participants involved in the communication
process. The sender is the one who initiates the
communication.
Elements of Communication
according to (Kitson, Marshall, Bassett, & Zeitz, 2013)
2. Message
It is the content of the communication or ‘what’
the sender wants to transmit. Message can be
conveyed in different forms – in words, pictures
and even nonverbal such as gestures and facial
expressions.
Elements of Communication
according to (Kitson, Marshall, Bassett, & Zeitz, 2013)
3. Channel
Channel is the medium or means on how the
message will be transmitted. Verbally, one can
communicate directly or talk using cell phone,
while written letters could be sent through e-
mails, announcements are made in newspapers,
television and other media. Some information is
also disseminated on the internet.
Elements of Communication
according to (Kitson, Marshall, Bassett, & Zeitz, 2013)
4. Receiver
The receiver is the one who decodes the
message and is one of the parties involved
in the communication. He or she interprets
and gives meaning to the message based on
his or her experiences.
Elements of Communication
according to (Kitson, Marshall, Bassett, & Zeitz, 2013)
5. Feedback
It is the reaction of the receiver which is
conveyed back to the sender. Feedback is the
indication that the sender successfully
transmitted the message and the receiver
understood the message.
Principles of Effective Oral
Communication
1. Be clear with your purpose.
2. Be complete with the message you deliver. Make sure that your
statements.
5. Be specific and timely with your feedback. Inputs are most helpful
Principles of Effective Written
Communication (7 C’s)
1.Clear
2.Concise
3.Concrete
4.Correct
5.Coherent
6.Complete
7.Courteous
Ethics in
Communication
1. Seek to “elicit tothe
According Jonebest” inLewis
Johnson communications
(2015)
3. Speak non-judgmentally.
Ethics in
Communication
1. Seek to “elicit tothe
According Jonebest” inLewis
Johnson communications
(2015)
3. Speak non-judgmentally.
Ethics in
Communication
4. SpeakAccording
from your own
to Jone experience
Johnson and
Lewis (2015)