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Digital Skills in the Workplace Supporting Presentation

The document discusses the importance of digital skills in the workplace, highlighting statistics on the lack of digital skills among various age groups in the UK. It provides resources for free e-learning and certification opportunities, as well as examples from Tesco on how they support employee digital skill development. Additionally, it emphasizes the benefits of digital skills for employers and outlines essential soft skills that complement digital competencies.

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Pete Atsu
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33 views12 pages

Digital Skills in the Workplace Supporting Presentation

The document discusses the importance of digital skills in the workplace, highlighting statistics on the lack of digital skills among various age groups in the UK. It provides resources for free e-learning and certification opportunities, as well as examples from Tesco on how they support employee digital skill development. Additionally, it emphasizes the benefits of digital skills for employers and outlines essential soft skills that complement digital competencies.

Uploaded by

Pete Atsu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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DIGITAL SKILLS IN

THE WORKPLACE
QUICK-FIRE QUIZ
According to the 2020 report conducted by Lloyds Bank UK Consumer Digital Index, in the UK….

1. What percentage of 15-64 year olds in the UK have none of the digital skills needed
for a modern workplace*
a. 5% b. 27% c. 85%
2. What percentage of 15-75+ year olds do not have all the digital skills needed for day
to day life**?
a. 2% b. 10% c. 21%
3. What percentage of people with no formal qualifications (e.g. GCSEs, A levels,
degrees etc.) do not have the digital skills needed for the workplace*?
a. 15% b. 32% c. 41%

*Includes using digital collaboration tools, e.g. Google docs, using the internet to find information that helps solve
problems and using appropriate software for different tasks, e.g. spreadsheets to analyse data
**Includes setting up an email account, communicating with others digitally e.g. email or messaging apps, and
using word processing applications to create documents, e.g. a CV or a letter
DIGITAL SKILLS FACTS
According to the June 2019 report entitled “No longer Optional: Employer demand for Digital Skills”
commissioned by the Department for Digital, Culture, Media & Sport…

Over 75% of jobs request digital skills at


all levels.

Roles requiring digital skills pay 29%


(£8,300 per year) more than those roles
that do not.

Workers that user specific digital skills


reduce their risk of automation (having
their work tasks performed by computers
or similar, instead of humans) by 59%.
FREE E-LEARNING
Here are some examples of organisations that offer free e-
learning to help you upskill your knowledge!

• BT: https://www.bt.com/skillsfortomorrow/

• Microsoft: https://support.microsoft.com/en-us/training

• Futurelearn:

https://www.futurelearn.com/career-advice/grow-your-digital-skills

• Accenture Skills 2 Succeed: https://s2sacademy.com

• BBC bitesize: https://www.bbc.co.uk/bitesize/subjects/z39n6g8

• You can also access free YouTube videos from Microsoft or gurus of

MS, e.g., Stuart Ridout and Kevin Stratvert


HOW TO DEVELOP DIGITAL SKILLS
There is no magic “one-size-fits-all” solution to developing digital skills. Instead, it is a combination of all 3
of these routes.

Through Via a
Through
your professional
self-learning
employer certificate

Every employer has a learning Self-learning is a fantastic way to Formalising learning and gaining
and development offer for their keep your skills and knowledge accreditation recognises hard work.
employees. For example, learning up-to-date. For example, learning For example, Microsoft offers
how to use a database essential how to use project database accreditation for its software packages,
for your job. software. like MS Project.
CERTIFICATION
Here are some examples of organisations offering certification in specialist areas of technology. This
route will be costly, but when employed, your employer may sponsor you to become accredited.

• Microsoft: https://docs.microsoft.com/en-gb/learn/certifications/

• Google: https://grow.google/certificates/#?modal_active=none

• Oracle: https://education.oracle.com/certification

• IBM: https://www.ibm.com/certify
DIGITAL SKILLS AT TESCO
Tesco recognises that technology is changing the way we live, work and shop. They want to make sure their
employees are set up with the skills they need for the future.

• The learning platform at Tesco, called Learning at Tesco,


supports colleagues on their journey to smarter working.

• Self-led learning is important and Learning at Tesco enables


colleagues to access learning on the go at a time that fits in
with them.

• A lot of companies like Tesco have networks which can help


their workforce to learn new knowledge and acquire new skills.
The Digital Champions Microsoft Teams network at Tesco is an
additional informal channel, giving Tesco colleagues the right
info and tools to be able to do their job well and keep up with
the latest releases/knowledge.
EXAMPLES OF TESCO TRAINING
Some e-learning is mandatory, some is self-led. There are many resources for
colleagues to access to become more digitally-savvy.
BENEFITS FOR EMPLOYERS
Why are digital skills important for employers?

• Improves productivity – better and faster


working and increased revenue
• Helps to develop a competitive edge
• Provides and promotes new and flexible
ways of working
• Helps businesses to build customer
relationships
• Helps employees feel connected and
valued
• Drives opportunities and success
SOFT SKILLS
• Communication • Empathy
• Organisation • Strong work ethic
• Teamwork/collaboration • Emotional intelligence
• Punctuality • Resilience
• Critical thinking • Digital knowledge
• Social skills • Research skills
• Creativity/innovation • Responsiveness
• Interpersonal
communication
• Adaptability
• Friendly personality
DIGITAL PROFILES
Read the profile you have been allocated and consider and discuss the questions below.

• Does the person work in a typical digital job? What do


they do?

• What digital skills do they need for their job? Why?

• What programmes/software do they need to use for their


job?

• How does the person maintain and develop their digital


skills?
MY DIGITAL CONFIDENCE
On a scale of 1-5, where 1 is not at all confident and 5 is really confident:

• How confident do you feel using a laptop, mobile phone


or any other device?

• How confident do you feel about staying safe online?

• How confident do you feel performing basic tasks like:


o Using a document tool e.g., Word to help you write a
CV?
o Saving a document?
o Setting up an email account?
o Using the internet to do some research?
o Using the internet to buy something?

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