Scribd
Upload
16 views14 pages

U-3;T-2

E-Governance refers to the use of ICT to enhance government operations, aiming for improved efficiency, transparency, and citizen engagement. It encompasses various interactions such as G2C, G2B, G2G, and G2E, and includes initiatives like online land records and the National e-Governance Plan. The overall goal is to create a SMART governance framework that simplifies processes, ensures accountability, and empowers citizens through better access to information and services.

Uploaded by

Rashi Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
16 views14 pages

U-3;T-2

E-Governance refers to the use of ICT to enhance government operations, aiming for improved efficiency, transparency, and citizen engagement. It encompasses various interactions such as G2C, G2B, G2G, and G2E, and includes initiatives like online land records and the National e-Governance Plan. The overall goal is to create a SMART governance framework that simplifies processes, ensures accountability, and empowers citizens through better access to information and services.

Uploaded by

Rashi Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
You are on page 1/ 14

E – Governance

Introduction
 Electronic governance or e-governance implies government
functioning with the application of ICT (Information and
Communications Technology).
• It involves digitizing and automating various government
activities, such as service delivery, communication, decision-
making, and citizen engagement.
• E-Governance aims to improve the efficiency, transparency,
accessibility, and accountability of government services and
interactions with citizens.
• It involves using online platforms, digital systems, and
databases to streamline government processes, enhance
public service delivery, and facilitate citizen participation.
• E-Governance initiatives can include online portals, digital
identity systems, electronic voting, e-taxation, online
document submission, and various other digital solutions for
government operations.
• Hence e-Governance is basically a move towards SMART
governance implying: simple, moral, accountable, responsive
and transparent governance.
What is SMART Governance?

•Simple — implies simplification of rules and regulations of the


government and avoiding complex processes with the application of
ICTs and therefore, providing a user-friendly government.
•Moral — meaning the emergence of a new system in the
administrative and political machinery with technology interventions
to improve the efficiency of various government agencies.
•Accountable — develop effective information management systems
and other performance measurement mechanisms to ensure the
accountability of public service functionaries.
•Responsive — Speed up processes by streamlining them, hence
making the system more responsive.
•Transparent — providing information in the public domain like
websites or various portals
There are 4 kinds of interactions in e-governance, namely:
 G2C (Government to Citizens) — Interaction between the
government and the citizens.
 G2B (Government to Business) It enables the business
community to interact with the government by using e-
governance tools.
 G2G (Government to Government)Enables seamless
interaction between various government entities.
 G2E (Government to Employees)This kind of interaction is
between the government and its employees.
Objectives of e-Governance
• Citizens will benefit from improved service.
• Transparency and accountability are being incorporated into
the system.
• Individuals are empowered by information.
• Enhance government efficiency, particularly between the
center-state and the inter-states.
• Enhance the business-to-industry interface.
Advantages of e-Governance
• Improves delivery and efficiency of government services
• Improved government interactions with business and
industry
• Citizen empowerment through access to information
• More efficient government management
• Less corruption in the administration
• Increased transparency in administration
• Greater convenience to citizens and businesses
• Cost reductions and revenue growth
• Increased legitimacy of government
• Flattens organisational structure (less hierarchic)
• Reduces paperwork and red-tapism in the administrative
process which results in better planning and coordination
between different levels of government
• Improved relations between the public authorities and civil
society
• Re-structuring of administrative processes
e-Governance Initiatives
•Computerization of Land Records: In collaboration with NIC.
Landowners can get electronic copies of their ownership, crop,
and tenancy information and updated copies of their Records of
Rights (RoRs) on demand.
•The Bhoomi Project makes land records available online.
•Gyandoot: It is an Intranet-based Government to Citizen (G2C)
service delivery scheme.
•Lokvani Initiative in Uttar Pradesh: Lokvani is a public-private
partnership project in Uttar Pradesh’s Sitapur District that began
in November 2004.
•FRIENDS (Fast, Reliable, Instant, Efficient Network for the
Disbursement of Services): A Single Window Facility in Kerala
allows citizens to pay state taxes and other financial obligations.
• Rajasthan’s e-Mitra Initiative: e-Mitra is an integrated project that
employs Lokmitra-Janmitra Centers/Kiosks to give the most
comprehensive services connected to various state government offices
to the urban and rural masses.
• E-Seva (Andhra Pradesh): This project seeks to provide
“Government to Citizen” and “e-Business to Citizen” services.
Electronic Delivery of Services - E-Kranti
• E-Kranti is a vital part of the Digital India campaign, focusing on
e-Governance, mobile governance, and good governance in India.
• To meet the country's urgent requirements, the government has
approved the approach and key elements of e-Kranti.
• The e-Kranti framework encompasses various mission-mode
projects involving multiple government departments, aiming to
provide electronic services efficiently.
National e-Governance Plan – NeGP

• The National e-Governance Plan (NeGP) offers a


comprehensive overview of e-Governance projects
nationwide.
• Based on this plan, a widespread infrastructure is being
developed, reaching even the most remote villages, and there
is a significant effort to digitize records for convenient and
reliable internet access.
• Under the Digital India program, the government has proposed
the implementation of "e-Kranti: National e-Governance Plan
(NeGP) 2.0."
The list of awarded projects
1. Ayushman Bharat Pradhan Mantri Jan Arogya Yojana won
Gold Award under the category ‘Excellence in Government
Process Re-engineering for Digital Transformation.’
2. Antyodaya Saral Haryana won Gold Award under the category,
‘Excellence in providing Citizen-Centric Delivery.’
3. WeDeserve – Right Assistance to the Right Person at the Right
Time of Kerala won the Gold Award among all the states.
4. Satellite-Based Agriculture Information System: An Efficient
Application of ICT won the Gold Award in the category,
‘Outstanding Research on Citizen-Centric Services by
Academic/ Research Institutions.’
Thank You

You might also like