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LO6 Administer and support peripheral services

The document provides guidelines for administering network hardware and peripheral services, focusing on printer priority management, network configuration, maintenance schedules, and the use of templates for documentation. It emphasizes the importance of proper maintenance and monitoring of peripherals to ensure efficiency and reliability. Additionally, it includes detailed instructions for installing a server operating system, specifically Microsoft Windows Server 2003, outlining each step of the installation process.

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0% found this document useful (0 votes)
5 views42 pages

LO6 Administer and support peripheral services

The document provides guidelines for administering network hardware and peripheral services, focusing on printer priority management, network configuration, maintenance schedules, and the use of templates for documentation. It emphasizes the importance of proper maintenance and monitoring of peripherals to ensure efficiency and reliability. Additionally, it includes detailed instructions for installing a server operating system, specifically Microsoft Windows Server 2003, outlining each step of the installation process.

Uploaded by

misikir2.6
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 42

WEB DEVELOPMENT AND DATABASE

ADMINISTRATION

Level-II

Unit of Administer Network Hardware


Competence:- and Peripheral
Administering Network Hardware
Module Title:-
and Peripheral
LG Code:- EIS WDDBA2 M02 LO6
TTLM Code:- EIS WDDBA2 M02 0322

LO6: Administer and support peripheral services


Assigning priority to control
Information Sheet – 1
queues

Assigning Priority to control queues


Physical versus logical printers

The priority of printers is normally controlled by the operating system. To understand


priorities, you first need to know the terms that operating systems use to distinguish
between physical and logical printers (the latter refers to the software name). Some
operating systems also use the concept of a queue. Software such as Windows
uses the term print device when referring to the physical printer. The term printer
is then used as the logical name that will be used to connect to a physical printer.

Very often, the same name may be used to describe a printer and a print device,
since it is a one-to-one chain. However, it is possible to have multiple printer names
refer to the same print device. This facility allows you to allocate priorities. You set
up a single print device, but allocate two or more printers to it. Each printer then has
a different priority. You then use the security and sharing features of each printer to
For example, if you have three printers called:
 Laser High
 Laser Normal
 Laser Low.

You set appropriate priorities to each printer that uses the same print device.
For example, you can allow:
 Executives to access Laser High
 Managers to access Laser Normal, and
 Everyone can access Laser Low.

If an executive sends a print job to their printer it will take priority over any lower
priority jobs in the queue.
Information Sheet – 2 Configuring setting on network

Configuring settings on network

Network configuration is the process of setting a network's controls, flow and


operation to support the network communication of an organization and/or network
owner. This broad term incorporates multiple configuration and setup processes on
network hardware, software and other supporting devices and components.
Create maintenance schedules

Printers, in particular, have many moving parts subject to wear as well as


consumables that run out. They require more maintenance than purely electronic
or solid state components.
Device manuals normally specify maintenance schedules. Some maintenance is
time-based and other forms are usage-based, such as with printer toner, the need
to replace which is shown by a warning light on the printer, or in the case of a large
network printer with management software, an automatic email may be sent to the
administrator.
Paper can be considered a time-based consumable because if packets of it are left
open for more than a few weeks it can dry or be subject to moisture,

Humidity or dust. These changes alter the friction between each sheet and
contribute to misfeeds and paper jams. It is important estimate replacement times
for things such as toner and paper so to ensure stock and minimise user disruption.
You do not want to overstock, as some consumables are expensive and subject to
falling quality over time. Laser printer developers, for instance, usually have a
limited working life.

Reflection activity
1 List what you would expect to find in the maintenance schedule that services
peripherals in your workplace, or in another workplace to which you have
access.

2 Compare the actual workplace maintenance schedule with your own list.

3 Might you improve the workplace maintenance schedule?


Creating templates and forms

Templates and forms can make it easier to follow a maintenance schedule.by


using templates, an organisation can lift the standard of documentation and it
becomes easier to find information in documents. Templates can speed the
process of creating new documents, as much work is already done.

Consistency of layout and design helps clients easily recognise where the
document has originated. For example, the header may always have the page
number and document name, with the section name of the document, the version
number and date completed in the footer. The start of the document may contain
the heading page, contents, author and introduction.

Templates are useful for enforcing consistency of style also and in some cases
provide much of the text, which may then only require a small amount of editing.
This is most common in specification documents, which may all contain similar
information with only a small amount of information needing to be tailored for a
specific job.
Many organisations store templates in a networked or shared area. The user
opens the template, and then saves it as a normal document in their individual
folder. As an example, a template for the LAN administrators of an IT department
to record their maintenance schedules may include: dates; parts for maintenance;
frequency of maintenance; whether an automatic or manual schedule; the date
that the next maintenance is to be performed.

The information may be stored directly in a database to then view the


maintenance history of a piece of hardware. Usually, a paper copy of the
maintenance task is required with the signature of the technician who performed
it, but an electronic signature is now possible also.

Reflection activity
Consider a place where you have access to computers and peripheral equipment.
It may be a learning place such as TAFE, or a workplace where you are employed
or have access. Answer the following questions.
Are templates used in the organisation to create standard documents?

2 What are the benefits of using the templates for the organisation? Can you think
of more templates that could be created for the organisation?

Conducting maintenance

Once you have maintenance schedule organised you then follow the instructions as
the need for maintenance that arises. Most peripherals have detailed instruction
books, including diagrams that show you how to perform routine maintenance tasks.
Proper care of peripherals will improve their long-term functioning and reliability.

It is important to follow the instructions in the manuals, especially any health and
safety warnings. You should also dispose of any spent consumables in accordance
with the manufacturer’s recommendations. For example, you should wear gloves
when changing any printer toner. When disposing of the empty cartridge, place it in
the container it arrived in and either put it in the bin or organise a recycling company
to collect it.
The care of computer equipment usually falls under three categories:

1. External components

2. Internal components

3. Software.

6.2.2 Usage logs


Monitoring usage

Some organisations are keen to track the usage of peripherals, especially


printers. For example, it can be done as part of an accounting procedure, to
ensure sufficient capacity, or to keep track of consumable items.

Most printers allow a report to be produced, or the printer may have a counter.
With many, the configuration report displays the number of pages printed. It also
lists the number of pages printed at a higher fuser temperature (at which the toner
is melted onto paper) if this mode has been selected.
Research activity

Consider a place where you have access to computers and peripheral equipment.
It may be a learning place such as TAFE, or a workplace where you are employed
or have access. Answer the following questions.

1 What software monitors usage of a peripheral you have access to?

2 What reports does that software produce and how are they used?

6.2.3 Cost center usage statistics

Use the transactions and for create change and display cost centre master data.
A cost center is created at the request of the party responsible for the cost centre.
The cost Center is used to collect costs and is distinguished by area of
responsibility or accounting method.

2. Demonstrating methods to use peripherals services


There are also devices that function as both input and output devices, such as:
external hard drives. Media card readers.
What are some examples of computer peripheral devices?
 Keyboard
 mouse
 Touch screen.
 Pen tablet
 Joystick
 MIDI keyboard.
 Scanner.
 Digital camera.
Operation Sheet – 1 Installation and connection

Practical Learning: Installing the Server Operating System

1. If the computer doesn't have an operating system but it meets all the
requirements and it can boot from the CD, start the computer. You may
receive a message stating operating system missing or something like that.
Open the CD drive, put the CD in the drive, and close it. Restart the
computer. You should receive a message stating Press Any Key To Boot
From CD (or something like that)
2. Press any key to start the installation.
If your computer already has an operating system, start it. Open the CD drive,
put the CD in it, and close its door. If the operating system cannot be
upgraded, a message box and display and let you know. Accept to perform a
new installation and click Next
When the installation starts, it will display a blue screen with Windows Setup on
top and some messages on the status bar (bottom of screen).
1. After a while, the screen will change and display a new title based on the version
of operating system you are installing. For example, if you are installing Microsoft
Windows Server 2003 Enterprise Edition, the title would display
Windows Server 2003, Enterprise Edition Setup
The body of the screen will present options to you. To continue the installation,
press Enter
2. The next screen will show the Windows Licensing Agreement. Read it. Since it is
long, to navigate up and down, you can press Page Up or Page Down. After
reading it, if you accept the terms of the license, press F8. If you don't like what it
says, press ESC and stop the installation.
3. The next screen asks you to select the partition you want to use to install the
operating system:
o If you have only one partition and it looks small, such as less than 8 GB,
simply select it
o If you have only one partition and that, regardless of its size, you want to use
it wholly to install the OS, select it
o If you have only one partition but it is large and you want to create various
partitions, first make sure it is selected it. Then, press C to partition it. The
next screen would ask how much space you want to use for the new partition.
By default, it will propose the total space for it. To reduce it, first press
Backspace a few times to delete the numbers, then type the desired number
of megabytes, and press Enter. Press the down arrow key to select the
Unpartitioned Space option and press C. Continue in the same way until you
have created the desired partitions
o If you have many partitions already, to specify which one will be used to hold
the operating system, use the up and down arrow keys to select it
1. After selecting the partition you will use, press Enter to install the OS in it
2. The next screen will ask you to format the selected partition and specify the type
of file system you want to use. Select the Format The Partition Using The NTFS
File System option and press Enter
In the next screen, the partition will get formatted. This may take a few minutes.
Once the formatting is over, the installation will continue by copying files.
After a while, a wizard, titled Windows Setup, will come up. Its first page presents you
with two options.
The first choice consists of changing the Regional and Language Options. The
default options will be selected depending on your version of the CD. For example,
if you bought the OS intended for a US use, the US English would be selected. If
you want to change the language, click the Customize button. Another dialog box,
titled Regional and Language Options, would come up with English (United States)
selected. You can then click the arrow of its combo box to change the language.
After making your selection, you can click OK. If you don't intend to change
anything, you can click Cancel.

1. The second option consists of making changes to the way the keyboard will
interpret text. Once again, if you are installing the OS intended for a US
audience, the US English is selected by default. If you want to change it, click
Details. This would open the Text Services and Input Languages dialog box.
You can change the language by clicking the arrow of the combo box. After
making the change, you can click OK. To ignore any change, you can click
Cancel or press Esc.
After dealing with the Windows Setup dialog box, click Next
9 . The next screen request that you enter your name or the name of the primary
person who will be using the computer. You must type a name other than
Administrator or Guest
10 . The other text box, Organization, expects the name of the company. Make sure
that you provide this information
11 . After entering the name and the organization, click Next or press Enter
12 . The next page of the wizard requests the Product Key, which you must enter
13 . After typing the product key, click Next
14 . The next page of the wizard shows the options available for licensing. You
should accept the Per Server option and click Next
15 . The next page of the wizard, expects you to type the computer name. It also
suggests a default, based on the company name you would have entered previously
as the Organization. You can accept the suggested name, which you can still
change later on, or you can type a new name
16 . We haven't mentioned "user accounts" yet but during installation, a user object is
created and it is named Administrator. When setting up the operating system, you must
give a password to this account. Obviously the password should not be too easy.
Fortunately you can give it temporary password and change it later on as your network,
skills, and concerned improve. You must enter the password in the Administrator
Password text box and type it again in the Confirm Password text box. Make sure you
remember this password because you will need it just after the installation
17 . After specifying the password, click Next
18 . The next page of the wizard allows you to set the date, the time, and the time zone
that the server will use. Most of the time, the computer finds out the right date and the
right time and it selects them. On the other hand, you should adjust the time zone if the
default is not the right one. This page of the wizard also allows you the let the computer
adjust its clock when daylight time is switched during the year. The option to change this
is selected by default. If you don't want the computer to take care of that, you can
remove the check mark on the check box.
After changing the options or making sure that they are right, click Next
19 . After clicking next, the wizard is closed and the installation continues copying
files.
After a few minutes, a new wizard, titled Windows Setup, comes up. This time, it will
ask you to accept or change the network settings of the server. The first option
allows you to let the installation take care of networking details. The second option
allows you to manually set them.
Because we will review the details of this wizard in later lessons, accept the Typical
Settings option and click Next
20 . The next page of the wizard allows you to actually make this computer into a
server.
Accept the first option not to "join" a domain.
The wizard suggests WORKGROUP as the name of the "domain". If you don't like
that name, change it. If you can't come up with a domain, you can use the one we
will use. For our lessons, our domain will be called Neptune. In this case, in the top
text box, type NEPTUNE
21 . After entering the name of the domain, click Next
22 . After clicking Next, the wizard will start copying the files, again.
Once the installation has finished copying the files, the computer will start. When the
computer comes back, you will be asked to log in.
Press Ctrl + Alt + Delete to log in
23 . Accept the User Name as Administrator.
In the Password text box, type the password you entered during the installation
24 . Click OK.
If you see a window titled Manage Your Server, congratulations: you have finished
installed Microsoft Windows Server 2003
25 . If the computer doesn't have an operating system but it meets all the
requirements and it can boot from the CD, start the computer. You may receive a
message stating operating system missing or something like that. Open the CD
drive, put the CD in the drive, and close it. Restart the computer. You should receive
a message stating Press Any Key To Boot From CD (or something like that)
26 . Press any key to start the installation.
If your computer already has an operating system, start it. Open the CD drive, put
the CD in it, and close its door. If the operating system cannot be upgraded, a
message box and display and let you know. Accept to perform a new installation
and click Next
27 When the installation starts, it will display a blue screen with Windows Setup
on top and some messages on the status bar (bottom of screen).
After a while, the screen will change and display a new title based on the version
of operating system you are installing. For example, if you are installing Microsoft
Windows Server 2003 Enterprise Edition, the title would display
Windows Server 2003, Enterprise Edition Setup
The body of the screen will present options to you. To continue the installation,
press Enter
28 The next screen will show the Windows Licensing Agreement. Read it. Since it
is long, to navigate up and down, you can press Page Up or Page Down. After
reading it, if you accept the terms of the license, press F8. If you don't like what it
says, press ESC and stop the installation.
29 . The next screen asks you to select the partition you want to use to install the
operating system:
o If you have only one partition and it looks small, such as less than 8 GB,
simply select it
o If you have only one partition and that, regardless of its size, you want to
use it wholly to install the OS, select it
o If you have only one partition but it is large and you want to create various
partitions, first make sure it is selected it. Then, press C to partition it. The
next screen would ask how much space you want to use for the new
partition. By default, it will propose the total space for it. To reduce it, first
press Backspace a few times to delete the numbers, then type the desired
number of megabytes, and press Enter. Press the down arrow key to select
the Unpartitioned Space option and press C. Continue in the same way
until you have created the desired partitions
o If you have many partitions already, to specify which one will be used to
hold the operating system, use the up and down arrow keys to select it
30 . After selecting the partition you will use, press Enter to install the OS
in it
31 . The next screen will ask you to format the selected partition and
specify the type of file system you want to use. Select the Format The
Partition Using The NTFS File System option and press Enter
32 . In the next screen, the partition will get formatted. This may take a
few minutes.
Once the formatting is over, the installation will continue by copying files.
After a while, a wizard, titled Windows Setup, will come up. Its first page
presents you with two options.
The first choice consists of changing the Regional and Language Options.
The default options will be selected depending on your version of the CD.
For example, if you bought the OS intended for a US use, the US English
would be selected. If you want to change the language, click the
Customize button. Another dialog box, titled Regional and Language
Options, would come up with English (United States) selected. You can
then click theoption
The second arrowconsists
of its combo box to
of making changeto
changes the language.
the After
way the keyboard
making your selection,
will interpret text. Once you can click
again, if youOK.
areIfinstalling
you don'tthe
intend to change
OS intended for a
anything, you can
US audience, the click Cancel.is selected by default. If you want to
US English
change it, click Details.
33 . This would open the Text Services and Input Languages dialog box. You can
change the language by clicking the arrow of the combo box. After making the
change, you can click OK. To ignore any change, you can click Cancel or press
Esc.
After dealing with the Windows Setup dialog box, click Next
34 . The next screen request that you enter your name or the name of the primary
person who will be using the computer. You must type a name other than
Administrator or Guest
35 . The other text box, Organization, expects the name of the company. Make
sure that you provide this information
36 . After entering the name and the organization, click Next or press Enter
37 . The next page of the wizard requests the Product Key, which you must enter
38 . After typing the product key, click Next
39 . The next page of the wizard shows the options available for licensing. You
should accept the Per Server option and click Next
40 . The next page of the wizard, expects you to type the computer name. It also
suggests a default, based on the company name you would have entered previously
as the Organization. You can accept the suggested name, which you can still change
later on, or you can type a new name
41 . We haven't mentioned "user accounts" yet but during installation, a user object is
created and it is named Administrator. When setting up the operating system, you
must give a password to this account. Obviously the password should not be too
easy. Fortunately you can give it temporary password and change it later on as your
network, skills, and concerned improve. You must enter the password in the
Administrator Password text box and type it again in the Confirm Password text box.
Make sure you remember this password because you will need it just after the
installation
42 . After specifying the password, click Next
43 . The next page of the wizard allows you to set the date, the time, and the time
zone that the server will use. Most of the time, the computer finds out the right date
and the right time and it selects them.
43 . On the other hand, you should adjust the time zone if the default is not the
right one. This page of the wizard also allows you the let the computer adjust its
clock when daylight time is switched during the year. The option to change this is
selected by default. If you don't want the computer to take care of that, you can
remove the check mark on the check box.
After changing the options or making sure that they are right, click Next
44 . After clicking next, the wizard is closed and the installation continues copying
files.
After a few minutes, a new wizard, titled Windows Setup, comes up. This time, it
will ask you to accept or change the network settings of the server. The first
option allows you to let the installation take care of networking details. The
second option allows you to manually set them.
Because we will review the details of this wizard in later lessons, accept the
Typical Settings option and click Next
44 . The next page of the wizard allows you to actually make this computer into a server.
Accept the first option not to "join" a domain.
The wizard suggests WORKGROUP as the name of the "domain". If you don't like that
name, change it. If you can't come up with a domain, you can use the one we will use.
For our lessons, our domain will be called Neptune. In this case, in the top text box, type
NEPTUNE
45 . After entering the name of the domain, click Next
46 . After clicking Next, the wizard will start copying the files, again.
Once the installation has finished copying the files, the computer will start. When the
computer comes back, you will be asked to log in.
Press Ctrl + Alt + Delete to log in
47. Accept the User Name as Administrator.
In the Password text box, type the password you entered during the installation
48 . Click OK.
If you see a window titled Manage Your Server, congratulations: you have finished
installed Microsoft Windows Server 2003
Operation Sheet – 2 The Role of a Server

The Role of a Server


After you have installed Microsoft Windows Server 2003 as we did above, it is
primarily a regular computer. To use it as a server, you must properly transform.
Fortunately, this is an easy process. When the computer comes up and displays
the desktop, the first window you see, titled Manage Your Server, allows you
define the "role" of the computer. A convenient link is available in the middle of the
window.
Practical Learning: Configuring Active Directory

1. Read the text in the window and click Add Or Remove A Role

2 . The first page of the wizard presents a summary of the actions you
must have taken before continuing:

3 . Read it and click Next


A dialog box will display briefly and then display a list of the roles you can assign to
the server.
In the list, click Domain Controller (Active Directory)
4 . Click Next
5 . Click Next to Run The Active Directory Installation Wizard
6 . Another wizard, titled Active Directory Installation Wizard, comes up. Read its
text and click Next
7 . In the second page of the wizard, read the text again, and click Next

8 . In the third page of the wizard, you must specify whether this is the
first or an additional domain controller. As this is the first, accept the
first radio button and click Next
9 . In the fourth page of the wizard, accept the first radio button and click Next
10 . In the fifth page, you must enter the name of the domain. The name
should be followed by an Internet domain name (.com, .net, .org, .us, etc). If
you have a domain in mind, type it. If you don't have a domain in mind, for our
lessons, type netconsulting.com

11 . Click Next
12 . In the next page of the wizard, a suggested NetBIOS name displays,
intended for earlier versions of Windows":
Accept it and click Next
13 . The next page allows you to specify where the Active Directory information
would be stored:
Accept the default and click Next
14 . The next page specifies where the domain's public files would be stored:
15 . Accept the default and click Next
After a few seconds, the next page allows you to install DNS.
Read the options:

16 . Accept the suggested second radio button and click Next


The next page allows you to set the default permissions:
17 . Accept the suggested second radio button and click Next
The next page prompts you to create a password used to start the server in
"Restore Mode". Enter a password in both text boxes:
18 . Click Next
19 . The next page displays a summary of your selections:

Read the text and click Next


20 . The wizard will start creating and configuring Active Directory:
After a while, if you don't have the Microsoft Windows Server 2003 CD in the
drive, you may be be prompted to supply it:
Do so
After a few seconds, you may receive a message box informing you that your
computer has a static IP address. Click OK
When the dialog box comes up, simply click OK
Another message box will come up. Click it and click OK. The wizard will continue
copying files.
After a few seconds, the last page of the wizard will display. Read its summary and
click Finish

20 . You will be asked to restart the computer:


21 . If you have a CD in the CD drive, remove it and click Restart New

22 . When the computer comes up, click the Options button and make sure that
the name of the domain is selected in the Log On To text box.
Make sure that Administrator is specified in the User Name text box.
Enter your administrator's password

23 . Click OK
24 . After the computer displays the desktop, a dialog box titled Configure Your
Server will let you know whether the installation of Active Directory was
successful:

25 . Click Finish
1. Click Finish

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