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Module_11_GCLP_EXTERNAL_QUALITY_ASSESSMENT

The document provides an overview of External Quality Assessment (EQA) in laboratory settings, emphasizing its importance in improving laboratory test quality and performance. It outlines the principles, processes, and benefits of EQA, including the need for corrective actions and educational opportunities it presents. EQA is presented as a critical component of a quality management system that should be utilized by all laboratories.

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0% found this document useful (0 votes)
11 views

Module_11_GCLP_EXTERNAL_QUALITY_ASSESSMENT

The document provides an overview of External Quality Assessment (EQA) in laboratory settings, emphasizing its importance in improving laboratory test quality and performance. It outlines the principles, processes, and benefits of EQA, including the need for corrective actions and educational opportunities it presents. EQA is presented as a critical component of a quality management system that should be utilized by all laboratories.

Uploaded by

safenazghareeb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPT, PDF, TXT or read online on Scribd
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www.GlobalHealthLaboratories.

or
g

This teaching material has been made freely available by the KEMRI-Wellcome Trust
(Kilifi, Kenya).

You can freely download, adapt, and distribute this presentation under the conditions
that: the Global Health Laboratories and The Global Health Network are referenced; the
work is not used for commercial purposes, and any altered forms of this document are
distributed freely under the same conditions.
External
Quality
Assessment
External Quality
Assessment
(EQA)

KEMRI (CGMRC)
Wellcome
Assessment:
EQA - ModuleEQA
Trust Programme
12 - Module 10
Kilifi, Kenya.
Learning Objectives
At the end of this module, participants will
be able to:

 Understand the principles and practices of


EQA

 Discuss the importance of an EQA


program in improving the quality of
laboratory test results.

3
The Quality Management System

Organization Personnel Equipment

Purchasing Information
Process
& Management
Control
Inventory

Documents Occurrence
& Management Assessment
Records

Process Customer Facilities


Improvement Service &
Safety
What is EQA
 An external quality monitoring scheme
 Consists of “blinded” samples that closely
simulate clinical material
 A technique to challenge a laboratory’s
internal QC methods and procedures.
 A program to assess laboratory
performance and the ability to determine
the “correct” result.
 Also termed Proficiency Testing (PT)
Principle of EQA Schemes
Organising laboratory Participants

Prepare EQA Samples Examine samples

Analyse results Report results

Prepare report Evaluate


• What is the purpose of EQA
 Challenge participants quality systems
 Encourage inter-laboratory comparability
 Provides education stimulus
 Encourages improvement
 Provides insight into national /international
levels of performance
 Allows poor performance to be addressed
 Excellent source of reference material
 Required in licensing (accreditation)
• What is a good EQA scheme
 Internationally recognised
 Has many participating laboratories
 Numerous and varied samples
 Several distributions throughout the year
 Rapid report turnaround
 Preferably electronic result entry and report
return
 Friendly and helpful – advice in trouble-shooting
 Educational
EQA Process
EQA organization Laboratory
/provider

Analyze
EQA samples
sent
Return
regularly
results
Evaluation

Receive
Lab-specific report
performance
report
Corrective Actions
Management Process
 chose the right Scheme for your needs
 analyze EQA samples in good time
 treat EQA samples same as patient
 monitor and maintain records
 investigate deficiencies
 manage corrective action efforts
 communicate outcomes

EQA results Corrective


actions
EQA Should Lead to Actions

EQA
EQA
Take
Corrective
Action

Identify
Identify
problems
problems
The Benefits of EQA
Health Care System The Laboratory
( MoH - Hospitals) A valuable tool for:
Institutional recognition System confidence
A valuable assessment tool education
An indicator of laboratory Self assessment &
performance recognition
A mechanism to provide Public confidence
education

The Patient
Knows the system is working together to ensure the public
receives accurate and useful information
Educational Opportunities
EQA programs have the unique platform
to provide real-time and continuous
laboratory education in a variety of
formats Newsletters &
Websites
Manuscripts

Reports
Meetings &
Sample Conferences
material
EQA
 important for improvement
 a measure of laboratory performance

14
Summary
 EQA is a system for objectively
checking the laboratory’s
performance using an external
agency or facility
 All laboratories should participate in
EQA
 Several methods of EQA in use
 EQA samples must be treated the
same as patient samples
Key Messages
 EQA uses valuable resources, make
best possible use of them
 EQA should help direct improvement
efforts
 EQA is a critical element of a quality
management system
 EQA should be viewed as educational
ion

Ed
at

uc
m

a
EQA
tio
or
Inf

n
Quality Management

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