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2.Communication Skills Level 1

The document outlines the fundamentals of effective communication and presentation skills, emphasizing the importance of preparation, audience analysis, and delivery techniques. It covers various types of presentations, strategies to overcome anxiety, and methods for structuring content to engage the audience. Additionally, it highlights the significance of visual, vocal, and verbal communication in delivering impactful presentations.

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Eram Shaikh
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
18 views

2.Communication Skills Level 1

The document outlines the fundamentals of effective communication and presentation skills, emphasizing the importance of preparation, audience analysis, and delivery techniques. It covers various types of presentations, strategies to overcome anxiety, and methods for structuring content to engage the audience. Additionally, it highlights the significance of visual, vocal, and verbal communication in delivering impactful presentations.

Uploaded by

Eram Shaikh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 16

Table of Content

1.Introduction
1
1. Communication
1
2. Types of Presentation
2
2.Preparation 1
2 3 Preparation 2
3
1. Objectives
3
2. Audience Analysis
3
3. Sourcing content
4
4. Structuring the Presentation
5
4.Art of delivery 1
7
1. Opening a presentation
7
2. Ways to open a presentation
7
3. Closing a presentation
7
4. 3V’s of Communication
8
5. Choice of words
8
6. Adding humor in presentation
8
5.Interaction
9
1. Basics of audience handling
9
6.Presentation Tools
11
1. Basics of Slide Preparation
11
2. Using White Board and Smart Board
14
7.Conclusion
15
1. Introduction
A child‟s birth has been a matter of great joy to every parent. With your first cry you told
everyone that you have arrived in this world. When you were hungry you cried and
your mother understood what you needed and gave you milk. As a baby your facial
expressions told your mother that you were not well, or were uncomfortable. Months
later when you uttered the first word your parents were delighted. You also started
waving your hands, nodding your head to say „bye‟ or „yes‟ or „no‟. Then slowly you
started speaking. You asked questions because, you wanted to know about things around
you. Later when you went to school yo u learned the alphabets. T o d a y yo u c a n
gesture, spea k a n d write to express yourself or, for the purpose of this learning, we say,
„communicate‟ with others.

But what is communication? In this workshop, you will learn what it is, how and why we
communicate and different types of communication.

1.1 Communication
Communication is the exchange and flow of information and ideas from one person to
another; it involves a sender transmitting an idea, information, or feeling to a receiver.

Communication is an interchange of thought or information to bring


about understanding and confidence for better relations

It is sharing of thoughts / ideas / information / suggestions with a specific objective


to one or more people in a structured manner.

Importance of Presentation
Whether you are a student, administrator or executive, or if you wish to start up
your own business, apply for a grant or stand for an elected position, you may very well be
asked to make that dreaded presentation.

If you are a student, you would probably be giving presentations for your project,
or presenting a paper on your subject of study. Presentation skills will also help you get
your desired job and help you start your career.

In a corporate setting, there are various reasons for doing a presentation. T he


most c o m m o n is w h e n yo u r b os s a ssi gns y o u a certain proj e ct or t ask w h i c h
y o u n e e d t o demonstrate to the department or even to the entire organization.
Sometimes, a company requires its members to present a monthly, quarterly, or annual
business review.

Even in hiring process, some organizations require a demo for the qualifying applicants
of a specific position. This is an example of a simple presentation. Members of the training
department of a company also do a lot of presentation since facilitating training is already a
presentation in itself.
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2. Types of Presentation
There are many different types of presentations that meet specific needs. These are some
examples:
 Sales: Outlines the benefits, features, and reasons to buy a product or service
 Persuasion: Provides the reasons or support to pursue a particular idea or path
 Status report: Details the progress of a project, a task force, or product sales
 Product demonstration: Shows how something works
 Business plan or strategy: Sketches out what an organization plans to do next, or
articulates the company's goals
2. Preparation 1
1. Overcome Anxiety
It is essential to always be well prepared and well rehearsed in order to be confident.
If you feel nervous before a presentation, the following strategies and exercises should
help you.

2. Practice Deep Breathing


Adrenalin causes your breathing to shallow. By deliberately breathing deeply your brain
will get the oxygen it needs and the slower pace will trick your body into believing you
are calmer. This also helps with voice quivers, which can occur when your breathing is
shallow and irregular.

3. Drink Water
Adrenalin can cause a dry mouth, which in turn leads to getting tongue-tied. Ha ve
a glass or bottle of water handy and take sips occasionally, especially when you wish to
pause or emphasize a point. Take care not to take large gulps of water.

4. Smile
Smiling is a natural relaxant that sends positive chemical messages
through your body.

5. Use Visualization Techniques


Imagine that you are delivering your presentation to an audience
that is interested, enthused, smiling, and reacting positively. Cement
this positive image in your mind and recall it right before you are
ready to go on.

6. Self-Massage
Press and massage your forehead to energize the front of the brain
and speech center.

7. Pause
Just before you start talking, pause, make eye contact, and smile. This last moment
of peace is very relaxing and gives you time to adjust to being the centre of attention.

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8. Slow Down
Speak more slowly than you would in a conversation, and leave longer pauses between
sentences. This slower pace will calm you down, and it will also make you easier to
hear, especially at the back of a large room.

9. Move Around
M o v e a r ou nd during y o ur presentation a s this will e x p e nd s o m e of your
n e r vo us energy.

10. Stop Thinking about Yourself


Remember that the audience is there to get some information and that it is your job
to put it across to them.

11. Build confidence


The confidence, with which the content is presented, shows the credibility
and convection of the presenter and makes it more convincing for the audience. Building
one‟s confidence is the foremost step in any successful presentation. Thinking of the positive
result
that would be produced and visualizing the outcome will give us the confidence.
Preparing your mind and getting the feel of presentation would also help in building
confidence.

3 Preparation 2
1. Objectives
There are two most important questions that are to
be answered at the outset. One is „Why am I presenting?‟
that is, the purpose of the presentation. The purpose could
be to educate, to sell, to inspire or to consult. The next
important question is „Who are my audience.‟ Knowing
the audience helps in making the presentation a success.
It is important to begin with the end in the mind. S o
understanding the purpose is vital.

2. Audience Analysis
Once the objectives are decided, next question to
be asked is who the audience are. Analysis and
understanding the audience key to successful
presentation. There are several factors that should be
considered while analysis the audience. Some of them are
discussed below.

3.2.1 Generation
Each generation has been conditioned to communicate
3 in
wa ys that wor k for it. T he younger the people in
your audience, the more likely they are to communicate by
text,
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instant message, and blog and the less likely they are to be interested in a long presentation
from a talking head. Great communicators know how to make a common connection
that speaks to everyone. You‟ll need to choose stories, references, examples, and
terminology that will have meaning for your audience.

2. GENDER
Is your audience predominately one gender or evenly
mixed? Choose examples and language appropriate for everyone.
If you‟re using an example character, don‟t call every manager
“him” or every programmer “her.” Choose terms that refer to one
gender when you know the facts.

3. CULTURE
We live in a global society, and cultural sensitivity is absolutely
necessary for speakers. You can prevent a serious misinterpretation
of your message by developing awareness of differences in culture
without assi gning va l ue ( go od or bad). Le a r n a s m u c h a s y o u c a n
a bou t the specific culture of your audience.

4. OCCUPATION OR EXPERTISE
T he occupations a n d wor k experiences of audience me mb e r s give you clues to
the language, terminology, and examples that matter to them. Audiences comprising
insurance underwriters, project managers, or fire fighters understand the concept of
“risk.” Dentists, architects, and Web designers will relate to the balance of art and science.
Each occupation has its own language and slang, also known as jargon. You‟ll also want
to know about the security or volatility of the audience‟s industry. Talking about career
paths can alienate audience members who feel vulnerable to job loss.

3. Sourcing content
„Information – Data – Opinions – Facts.‟ The amount of information available today is
overwhelming. Ho w do you choose what to include and what to ignore? W he n you
find something you‟re not sure you want to mention, ask yourself these questions:
 How does this support my purpose?
 Is it from a credible source?
 Will including this material help lead logically to my conclusion?

Two hints help you begin to gather information from various sources:
1. Start with the most current sources, a nd wor k back in time. This sho ws you
the current thinking on the ideas you‟re researching a nd prevents you from
pursuing dead ends.
2. Research general information on your topic, and work to the specific. The
general information gives you good background to prepare your specific points.

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3.3.1 Sources of Information


Finding lots of data is not as difficult as finding valid data. The worlds of
information and opinion merge on the Internet. In general, academic sources as
well as wikis and medical journals are valid sources. You‟ll need to vet
the sources before quoting them as fact.
a) INTERNET
Where would we be without Google? The search engine has become so
popular that it‟s
n o w treated as a verb: “ I goo gl e d it” is h o w mo s t people s a y they find m u c h of
their information.

There are other good search engines as well, and I recommend that you use more than
one when gathering information, since they return results in slightly
different ways. Warning! You must verify the information you
get online. Just because something is posted online does not mean
that it‟s accurate!

b) LIBRARY
Books are a wonderful source of credible information. When you visit the library, your
best resources are the research librarians. They don‟t know the answer to every question.
They do, however, know how to help you find almost any answer. Do n‟t be afraid to
ask questions, and be open to ideas. Do not expect librarians to do your work for you. Let
them be your guides.

c) CORPORATE PUBLICATIONS
Materials provided by organizations ma y include
annual reports, marketing materials, and internal communication.
You can surf or call, asking to have infor mation sent, or yo u
mi ght a s k someone wh o works for a company to share
information. Don‟ t expect employees to share confidential
information, but most
company data is available to the public. Remember that materials published
by an organization maybe designed to portray a positive image of that organization.

d) PERSONAL EXPERIENCE
Some of the most dynamic presentations are based on personal experience. Real
life illustrations are compelling when audience members identify with them and can
envision the msel ves in a similar situation. B e careful if yo u repeat a story that yo u
ha ve hear d someone tell. The material may be associated with the original speaker, or it
could be grossly inaccurate.

3.4 Structuring the Presentation


Preparing presentation Outline
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Step 1 – Clarify your AIM


Ask: WHY am I making this presentation?
 Why should answer: In order that….so that
o Need a clear aim so ask yourself:
 WHO are my audience
 HOW old will they be?
 WHAT might their reaction be to what I have to say?
 WHAT questions will they ask me?
 WHAT do they need to know?
 WHAT will they do with the information I give them?
o HOW will I structure my presentation?
o Am I telling or selling?
o H o w ma n y ke y points will I put in? ( Research shows that it is
difficult to remember more than 8 points at any one time)

Step 2 – Brainstorm
 give yourself 20 minutes and write down everything you know about the subject
 take a break

Step 3 – Group
 go back and group the material
 For a 20 minute presentation: only 4-5 key topics
Timing:
o 3 main topics = 5 minutes per topic
o 2 minutes for pauses in between 3 key
topic areas
o 3 minutes introduction and conclusion
 When grouping material, think about key points
you want to get across
 give them titles so it is clear to your audience. Create "signposts" so it is easy for your
audience to follow.

Step 4 – Order the topics according to your AIM


 Most important first and rest in a logical progression
 control nerves

Step 5 – Link each key topic logically


Four Steps in organising a Presentation
1. Why?
2. How?
3. Prove It!
Why?
 construct your key message
 think of all the reasons why your audience should accept what you are saying or act
upon your material
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Communication Skills Level 1

How?
 How are they going to achieve what you suggest?
 Provide some explanation of how your audience can take the action you support
 How they might go about changing their minds on a situation

Prove It!
 most important part after key message
 main evidence comes from: personal examples: especially if you use stories; are very
powerful
 case studies: more difficult to tell
 statistics: useful to prove a point, but do not carry as much weight as examples
or case studies (people put less trust in them)

4. Art of delivery 1
4.1 Opening a presentation
A job well begun is half done. Opening the presentation powerfully
is important to grab the attention and set the expectations of the audience.
Self- introduction is an opportunity to gain credibility. A s we have seen
earlier credibility plays a vital role in convincing the audience.

2. Ways to open a presentation


1. Formal Way
Setting the context – We l comi ng the audience, explaining w h y this presentation
is organized and what are it objectives and setting the ground rules.

2. Informal way
 Asking a question
 Telling a story
 A relevant joke
 An Example

Informal opening must have an informal introduction and setting the ground rules.

3. Closing a presentation
This is also as important as the opening. The best way to close a presentation is to invite
questions from the audience followed by reinforcing the purpose of the presentation.

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4.3.1 Conclude conclusively


Help the audience avoid the awkward moment that occurs when a speaker just fades off
the stage. A conclusion that disappears can diminish all the good you have done in the body
of your speech. Make sure you‟ve covered all the points you intended to address, and then
conclude with conviction. When you‟ve reached the end of your conclusion, stop!

4. 3V’s of Communication
1. Visual
Visual is the body language of the presenter.
 Posture – A Confident erect Posture
 Gestures – Using hand movements to accentuate
the talk
 Eye Contact – Maintaining eye contact with the
audience

2. Vocal
Vocal is the voice of the presenter
 Use the voice to your advantage – stern
confident voice which is loud enough
 Intonation – Modulate the voice to create the
right emotions

3. Verbal
Words or the language used by the presenter
 Use appropriate Language to express your
thoughts
 Use words wisely to create the right impact

5. Choice of words
Language is a tool for thinking. We can‟t think without a language. A careful choice of
words and phrases can ma ke the presenter achieve his / her goal. Using powerful
words, wor ds that trigger the right e moti ons a n d whi c h are best suited for context
will wo r k wonders.

6. Adding humor in presentation


Ad di n g h u m o r wo ul d m a k e the presentation me mo r a b l e a n d hel p in brea ki ng
the monotony

1. Use humor right at the beginning


A humorous story or a good joke right at the beginning puts the audience at ease
and gets their attention. If your topic is dry or serious -- but not too serious so that
humor
would be inappropriate -- a dose of humor will be even more appreciated,
especially because the audience doesn't expect it

2. Go for humorous anecdotes rather than jokes


8
Stories and anecdotes are a powerful tool to make the presentation memorable. Instead
of sharing a joke, adding humor in the stories that you share will be more useful.
Communication Skills Level
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3. Don't try to make jokes about areas outside your expertise


If you are an insurance salesperson speaking to a group of nurses or architects, it can be
tricky to try to inject humor about the nursing or architecture fields. Many professional
speakers have flopped when they've tried to talk "inside baseball" to
professional groups.

This can also apply if you are a man speaking to an all-female audience, or vice versa.

5. Interaction
1. Basics of audience handling
Interaction is the key difference between a presentation and public speaking.
In presentation typically there will be more interaction than in a public speaking.
Therefore learning to interact with the audience is important for a presenter. There are
many ways by which one can interact with the audience.
 Asking questions to your audience
 Inviting ideas on the topic of presentation
 Encouraging the audience to share their experiences or to improvise on an idea

Presentation would run smoothly if the audience are highly cooperative and
interested in the topic. This may not be the case always. There could by members of the
audience who are hostile, skeptical and disruptive. As a presenter one must know how
to handle those difficult audience.

A s a s pea ker there is not hi n g m o r e stressful t h a n pr e se nt i ng i n front o f a


hostile audience. You may have a heckler or interrogator in the audience. You may speak in
front of a skeptical crowd. You ma y get rude or irritated facial expressions. Here are 7
steps for managing hostility in your crowd.

1. Have an objective
Having a firm objective for your speech, presentation, or discussion can help
you stay on message when the audience is unfriendly. A clearly defined
objective is imperative in most formal and informal presentation situations, as it
allows you to keep your focus on your points, while quickly recognizing when
critics are trying to undermine your position. Particularly in an emotionally
charged environment where some audience members may become quite vocal in
promoting their opposing views, it is perhaps easy to doubt the truth and value of your
own position. But if you are clear on

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what you want your audience to know, you will be


mor e confident when the skeptics and "grenade rollers" are
trying to distract you.

2. Stay calm
By keeping your own temper in check and responding to
hecklers with reasoning and facts instead of
emotional outbursts, you are increasing your chances that
others in the audience will see you as the more
level-headed
communicator and may thus be more inclined to give
your position fair consideration.
3. Be positive
Having a positive and optimistic attitude differentiates the leaders from the followers.
Y o u c annot e xpec t to m a k e a wi nni ng i mpr e ssi on a n d convert othe rs t o your w a y
of
thinking with a negative attitude and
demeanor. Showing an audience the possibilities of
your vision with passion and enthusiasm will go a
long wa y in convincing them that you're on to
something. All great communicators kn o w that
genuine optimism and enthusiasm are irresistible
and often contagious.

4. Get prepared.
Preparation is critical when you are facing
an audience that is inclined to dismiss or oppose
what
you have to say. If you know which of your arguments the audience most likely will
reject, you'll be in a better position to prepare an effective talk that addresses these
issues specifically and with sound evidence. Gather as much information as you can
about the attitudes, interests, motivations, and problems of your specific audience, in
order to get a clear idea about their disposition to your ideas. The more detailed information
you have, the better you'll be able to relate to their unique perspectives a nd prepare for
their opposing views.

5. Stick to the facts


Consider the evidence you have collected to bolster your claims. When you're under the
stress of personal attacks, resist the gravitational pull to reach for proverbial straws
when
making your arguments. Clearly you are on thin ice with this strategy. Stick to the facts,
and
repeat them often if you have to. But don't give in to the temptation of using
questionable data that you couldn't verify, and that does not originate from positively
reliable sources. Stick to wha t you can prove beyond reproach wh e n the heat is on
as you present your message, otherwise you'll leave yourself wide open for your critics
10
to jump all over your brittle evidence and shaky argument.
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6. Be aware of your body-language


A frequently cited study, conducted by Professor Albert Mehrabian, a researcher
at UCLA, found that we get most of our information through nonverbal communication.
The
language your bo dy speaks is mor e reliable a n d telling than anything your
wor ds say. Therefore, whenever you find yourself speaking to an audience, you should
know that the
nonverbal signals you're sending give them a much clearer idea of what the true
meaning of your message is.

That's why, if you yourself have doubts about the credibility of your information or you
are not sure if the position you represent will hold up to expert scrutiny, your words
and body language will signal incongruence, which a critically thinking
audience will immediately sense and draw conclusions from.

Make frequent level-headed communicator, optimistic attitude, winning impression, and


let your physical expressions and vocal tone naturally support your message. By focusing on
your conviction and the value of your message, and maintaining a mental connection with
the audience as you look them in the eyes, you are showing them that you stand by what
you say and that you mean what you say.

7. Establish common ground


Think about all of what you have in c ommon with your audience. T he awareness
of important commonalities can be a strong bridge that will support your statements to
your listeners. We all share certain universal experiences that connect us as human beings in
spite
of our many cultural, educational, and socio-economic differences. Particularly in front
of an audience that is strongly opposed to your ideas, it is critical that you capitalize
on those common human experiences by bringing them up early in your talk. With this
strategy, even the most hostile audience can't help but relate to you on at least some
level, and therefore feel less negativity toward you during your talk.

When you can handle a hostile audience, you've developed top skills as a public speaker.
You are ready to shine in any professional speaking situation. Now all you need to do is get
out there and share your message so that audiences can benefit from your ideas.

8. Presentation Tools
1. Basics of Slide Preparation
Focus on the message
Ask yourself the following questions
 What is the goal of this slide?
 Do I need to remind, impress, explain, or prove? Depending on
the answer, choose the slide type: text, photograph,
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concept visualization, or data visualization.
 W h a t is the hierarchy o f this slide? W h a t ‟ s the ke y m e ssa ge a n d wh a t are
the supporting messages?
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6.1.1 Guidelines for Slide Presentation


1. Start by creating an outline
The most important part of any presentation is the content, not the graphical
appeal. That is why you should develop your presentation with the content first, before
deciding on the look (colours, graphics, etc.) Create a good structure for your presentation
by reflecting on the goal of the presentation, what your audience is thinking right now,
and what points you need to make in order to move the audience from where they are to
where you want them to be. Write an outline on paper or use sticky notes so you can move
ideas around. By creating an outline first, you ensure that the content of your presentation
is solid before you concern yourself with the visual elements.

2. Use Contrasting Colours


If you want your audience to be able to see what you have on
the slide, there needs to be a lot of contrast between the text colour
and the background colour. Some prefer a light background
and dark letters, which will also work well – which you choose,
will depend on personal preference. Don‟t think that just
because the text looks fine on your computer screen that it will
look fine when
projected. Most projectors make colours duller than they appear on a screen, and you
should check how your colours look when projected to make sure there is still enough
contrast.

3. Use a big enough font


When deciding what font size to use in your presentation, make sure it is big enough so
that the audience can read it. It is found that any font size less than 24 point is too small to
be reasonably read in most presentation situations. People would prefer to see most text
at a 28 or 32 point size, with titles being 36 to 44 point size. If you are given a small screen
in a big room, your font will look smaller because the image will not be as big as it should
be. In this case, see if you can get a larger screen, use a wall instead of a screen to project on,
move the chairs closer to the screen or remove the last few rows of chairs.

4. Stop the moving text


W he n text comes on the screen, we want
the audience to read the text, then focus back on
the
presenter to hear the message. If the text
move s
onto the screen in any wa y – such as
flying in, spiral o r z o o m i n g – it m a k e s it
har der f or t he audience members to read since
they have to wait until the text has stopped
before they can read it. This makes the
presenter wait longer between each point and
makes the audience members f ocu s m o r e
o n t he m o v e m e n t t han o n wh a t is being12
said.
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5. Turn the pointer off


During a presentation, it is very annoying to have the pointer (the little arrow) come on
the screen while the presenter is speaking. It causes movement on the screen and draws the
audience attention from the presenter to the screen. The pointer comes on when the
mouse is moved during the presentation. To prevent this from happening, after the Slide
Show view
has started, press the Ctrl-H key combination. This prevents mouse movement
from showing the pointer. If you need to bring the pointer on screen after this, press the A
key. If the pointer does appear during your presentation, resist the urge to press the Escape
key – if you do, it will stop the presentation and drop you back into the program. Press the
A key or Ctrl-H to make the pointer disappear.

6. Use visuals instead of text slides


The latest survey confirms that audiences are more fed up than ever with the overload of
text on slides. Instead of using slides that only contain text, use visuals such as
graphs, diagrams, photos and media clips to engage the audience

7. Have Slides at the End of Your Presentation


The last slide you speak to should not be the last slide in your presentation file.
You should have three identical copies of your last speaking slide so that if you
accidentally advance one too many times at the end of your presentation, your audience
never knows because you don‟t drop into the program, the slide looks like it has not
changed. After these slides, you should include some slides that answer questions that
you expect to be asked.
These slides will be useful during Q & A sessions after the presentation. T he
final slide should be a blank slide so that if you go through all the other slides, you have a
final backup
from dropping into the program.

8. Be able to Jump to Any Slide


PowerPoint has a feature that allows you to be able to move quickly and seamlessly to
any slide in your presentation. T o do so, you need to know the slide numbers. The easiest
way to print a list of the slide numbers and associated slide titles is to go to the Outline
View and collapse the details for each slide (there is a button on the left side of the screen
in this
view that will do this). Then print the view. To jump to any slide, just enter the slide
number on the keyboard and press the Enter key. This will move you directly to that
slide. This technique is very useful for moving to a prepared Q& A slide or for skipping
parts of your presentation if time becomes an issue.

9. Blank the screen


Sometimes we want the image on the screen to disappear so that the audience is focused
solely on the presenter. There are two ways to do this. The first is if you want to blank the
screen with a black image, similar to shutting the projector off (we used to do this all
the time with overhead projectors by just shutting
13 the projector off). Just press the period
key (.) on the keyboard and the image is replaced with a black image. Press the period
key again and the image is restored.
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10. Draw on the screen during a presentation


Sometimes it can be valuable to be able to draw on the screen during your presentation
to illustrate a particular point or item. This can be done in the following way. Press the Ctrl-
P key combination to display a pen on the screen. Then, using the left mouse button,
draw on the slide as you wish. To erase what you have drawn, press the E key. To hide
the pen,
press the A key or the Ctrl-H key.

6.2 Using White Board and Smart Board


1. Prepare and Rehearse
In the majority of tasks you approach, preparation is
the key to being successful. If you're well
prepared you will feel mor e confident a nd
consequently, present mor e effectively. W h e n it
comes to using a whiteboard, not only do you have
to think about what you're saying but – unlike
with a PowerPoint presentation – you also have
to illustrate aspects of your presentational
content. In order to be well prepared you must
decide what you're going to draw and what you're
going to write. A good thing to do is create a
storyboard beforehand, so that you can
visually make sense of how the presentation is going to progress and have a clear picture of
each particular step.
Rather than filling your
2. Be Visual whiteboard with reams of
text, which your audience
will undoubtedly neglect to
read, it's important to be
visual and
include drawings and diagrams to illustrate your points. Don't
worry if you don't have an ounce of artistic talent, even the most rudimentary drawings will
be more engaging than simply transcribing what you are saying.

3. Explain
This follows on from the last point and simply involves thoroughly explaining the visual
aids you've elected to draw. A simple diagram by itself can be completely baffling, but a
simple diagram accompanied by a thorough explanation will be extremely effective. You
should always remember that people often find visual-based learning very effective.

4. Improve Your Whiteboard Writing Skills


It's a widely kn own fact that the quality of one's handwriting seriously
deteriorates
when writing on a whiteboard. A beautiful cursive style on paper become s an
illegible scrawl when upscaled and written with a marker pen. Practicing your
whiteboard writing skills before you present 14
allows you to develop a clear and legible style.
If your audience can
Communication Skills Level 1

read wha t you're writing, t hey will be m u c h mo r e likely to listen a n d take


some thi ng valuable away from your presentation.

5. Organise and Structure Your Whiteboard Space


Rather than just scrawl notes and sketches in a disorganised manner, you should
also structure your visual space for ma xi mu m impact. W he n you watch
Power Point presentations, you often experience information overload as presenters can
include as many slides as they feel necessary, often failing to highlight the most
important aspects of the issue they're tackling. With a whiteboard presentation, you will
only get one canvas and unless you are continually erasing things, you have to make it
count. A clear visual structure will make everything simple for you and clearer for your
audience.

7. Conclusion
The Concepts that are described here form the foundation of any good
presentation. Giving a great presentation is an art. So like any art it has to be understood,
learnt and most importantly practiced.

For Queries, Suggestions, Feedback &


Complaints write to
CONTACT US [email protected]

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