Rebuilding Hospitality Through Strategic

Leadership Approach

The hospitality and tourism industry experiences

challenges even post-pandemic. In this presentation,
I explore strategic leadership approaches and hiring
process to address the challenges and spur
sustainable growth.

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 Current Human Resource Constraints

(Australian Industry Group , 2023)

(Schumann, 2024)
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Transformational Leadership Authentic Leadership Servant Leadership

• The approach will motivate
• A leadership style that
employees to achieve the
prioritizes employees’ needs
company’s organizational goals The focus is on : and wellbeing infleunces their
through. • Genuinness
person growth.
• Helps solve problems • honesty • The leader lives what they
innovatively • Trustworthiness.
preach
• Make decisions that benefit the
team.
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Leadership Style Selection: Why TSL Style

• A combination of transformational and servant
leadership styles is beneficial becacuse it:

• Involves followers in the decision-making proces

• Inpires them to achieve organizational goals
through shared vision and values.
Transformational Servant Leadership (TSL) • Causes changes in employees by sharing values,
goals and vision of the organization.

• Offers solutions by influencing workers.

• Creates positive work environement., inspiring

creativity, task performance and a sense of
 Ledership Theories Excluded, and Why

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iness-diagram-illustration-gm471481652-63007281

Situational Transactional leadership Empowering Leadership

• Focuses on exchanges betwee leaders and • Gives employees absolute autonomy/freedom
followers. • Emploees may focus on self rathe than
• Uses discipline to inspsire organization goals like self-promotion
• Uses extrinsic rewards to influence employees • Lack of clear boundaries can lead to abuse of
power as employees can take advatage of their
(Rothfelder et al., 2012) freedom.
(Rescalvo-Martin et al., 2022)
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Transformational theory Situational Leadership Theory

Transformational thoey places ephasis on the Situational leadership theory considers needs of
essene of vision and change management during the team and the context of the situation to
hard times. address issues.
 Recruitment Process Model
Establish Recruitment Objectives
Setting clear objectives prepares applicants for their roles.

Develop a Recruitment Strategy

Inbound recruitment approach will attract and engage talents from a high-quality talent pool.
Leveraging technology for recruitment optimizes the process and enhances quality
(Dimas et al., 2024)
Carry out Recruitment Activites
Involves evaluating.reviewewing applications innovatively to determine suitability.
Measure Recruitment Results and Evaluate Recruitment Efforts
Poor recruitment can result into unfilled roles and revenue loss, while a successful one brings right talents.
on time and ensure the business moves forward. (Lecture Notes)

Evaluation will show the success of the organization at attracting and hiring the best talents needed.
(Lecture Notes)
 Conclusion

• The hopsitality industry in Australia is yet to bounce back to

its full potential.
• If leaders implementing strategic leadership approaches like
transformational, authentic, and servant leadership styles, the
industry will be more resilient and survive the post-
pandemic. The HR must mitigate challenges affecting the
the organization through creative andf innovative
recruitment process using individualised staregies to help
them attract top tallents to achieve sustainable growth.

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 References
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