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Title Text

AI Virtual doctor with Multilingual Audio Support

(TRACK : AI/ML)

SHIVAM KUMAR SAH SHREE HARISH V

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 Index
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Challenge Statement

Concept of the Solution

Novelty / Scope of Solution

Pros and Cons of the solution

Technical Description

Implementation Plan

Validation/Testing/Analysis

Cost Estimate

Assumptions

References

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Challenge Statement
• Availability of good-quality healthcare continues to be an uphill task in the
underserved communities because of inadequate medical practitioners,
language barriers, and limited awareness. Tens of millions of individuals,
particularly in rural and poor populations, experience difficulty in accessing
timely medical consultation, which results in complications and deaths.
• The absence of multilingual healthcare assistance further excludes non-
native speakers, increasing healthcare disparities. To overcome this, an AI-
powered virtual doctor with multilingual audio assistance can offer real-
time medical consultation, symptom diagnosis, and tailored health advice,
leaving no one behind because of geographical or linguistic constraints.

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Concept of the solution
• An AI-based multilingual virtual doctor can assist underprivileged communities through early symptom
recognition, simple first aid instructions, and essential next steps to avert emergencies. Based on AI-
driven symptom interpretation, the system analyzes user-reported symptoms in several languages via
Natural Language Processing (NLP) and Automatic Speech Recognition (ASR). The system cross-references
a confirmed medical knowledge base to provide preliminary diagnoses and immediate first-aid measures
• To facilitate timely intervention, the AI categorizes cases as mild, moderate, or emergency and advises
users on whether to adhere to self-care guidelines, go to a healthcare center, or get urgent medical
attention. In case of necessity, the system can refer cases to human physicians via telemedicine services.
Available through mobile apps,voice-based systems, it makes sure that even those with poor literacy or
poor internet connectivity are advised. By offering multilingual, AI-based healthcare assistance, this
solution enables individuals to make well-informed decisions for their care, lowering avoidable
complications and saving lives in rural communities..

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Novelty / Scope of Solution
• The innovation of this virtual doctor solution based on AI is that it can offer real-time
multilingual medical support for underprivileged communities, integrating early symptom
recognition, first-aid advice, and emergency risk evaluation.
• In contrast to existing solutions like AI Doctor Made Easy, and HomeClinic which delivers
predominantly telephone-based consultations, this system supports multi-language
environments through Natural Language Processing (NLP) and Automatic Speech Recognition
(ASR), enabling health care to reach non-native speakers and low-literacy individuals.
• The ambit of this solution goes beyond initial consultations to symptom diagnosis, risk
categorization, and telemedicine escalation where necessary. It will be made available through
mobile platforms, WhatsApp chatbots, and voice systems, with accessibility even in low-
connectivity settings. This AI physician seeks to fill healthcare gaps in rural and resource-
constrained settings, enabling people to make informed choices before conditions goes out of
our hand.

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Pros and Cons of the solution
• Pros of the AI Virtual Doctor:
1. Instant Medical Assistance: Provides 24/7 AI-driven guidance for early symptom detection, first-aid instructions, and risk assessment,
ensuring immediate medical support . Remote Healthcare Access – Helps patients in rural and underserved areas access basic medical
advice.
2. Multilingual Audio Support: Overcomes language barriers by offering real-time voice-based consultations in multiple Indian languages
Cost-Effective – Reduces unnecessary doctor visits for minor ailments, saving time and money.

3. Bridges Healthcare Gaps in Rural Areas: Enables non-tech-savvy users, including those with basic feature phones, to access AI-driven
medical advice through IVR (Interactive Voice Response) systems.Not a Replacement for Doctors – AI cannot provide final diagnoses or
prescribe medications legally.

CONS of the AI Virtual Doctor :

4. Not a Replacement for Certified Doctors: The AI assistant can provide guidance but not issue final diagnoses or prescriptions,
ensuring compliance with Indian medical regulations.

5. Potential Bias in AI Predictions: AI models trained on limited datasets may underperform for specific demographics, requiring
continuous retraining with diverse Indian healthcare data.

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Technical Description
• Since the Solution is yet to be implemented a consice technical description with evidence has been given below
• Symptom Checker & Diagnosis Engine: Employs a Transformer-based NLP model (e.g., BERT, BioBERT, MedPaLM-2) that is trained on
clinical datasets to identify medical symptoms, label disease probability, and produce risk assessments (mild, moderate, emergency).
• Speech Recognition & Multilingual NLP: IndicBERT, MuRIL (for Indian languages), or MBERT (Multilingual BERT) – Free NLP models
for understanding text-based inputs across different regional languages.
• AI-Generated First Aid Instructions: Utilizes free medical datasets (e.g., MedlinePlus, OpenWHO, and Red Cross First Aid) to
provide step-by-step first-aid instructions for common health issues. If needed Direct integration with National Health Authority’s
(NHA) Health ID API (ABHA - Ayushman Bharat Health Account) for patient history-based suggestions.
• Telemedicine & Doctor Escalation: Uses eSanjeevani (India’s Official Telemedicine Service) API to connect patients with
government-verified doctors. Implements a free-tier WhatsApp bot (Twilio for India) to provide virtual doctor chat services.
• Emergency Routing System: Uses mAadhaar API for identity verification in case of emergency hospital referrals. Implements
Arogya Setu & National Health Stack APIs to find the nearest government and private hospitals in an emergency.
• Multiplatform Deployment: Mobile App also a website (Flutter or React Native) with a Django/FastAPI backend, ensuring a
lightweight and free-to-use solution.
• DBASE: Uses lightweight cloud storage.

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Implementation Plan
• Research & Data Collection
• Integrate ICMR, AIIMS, and NHM medical guidelines with
AI4Bharat ASR and Bhashini models for multilingual
support.
• AI Model Development
• Develop an AI-powered symptom checker using BioBERT
for medical NLP and for risk assessment.
• Backend & Infrastructure Setup
• User Interface & Accessibility
• Testing & Validation
• Conduct pilot testing with healthcare providers & NGOs to
refine AI accuracy and reduce misdiagnosis risks.
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Assumptions
• Assumptions for AI Virtual Doctor PoC
1. People Will Trust AI for Basic Healthcare
We assume that users, especially in rural areas, will be open to consulting an AI-driven virtual doctor
for early symptom detection and first-aid advice. Awareness campaigns may be needed to build trust.
2. Internet and Smartphone Access Will Keep Growing
Although rural areas still face connectivity issues, increasing smartphone penetration and government
initiatives like BharatNet will improve access to our AI healthcare solution.Internet Requirement: The
system assumes users have an active internet connection for real-time AI processing.
3. Multilingual AI Will Accurately Understand Regional Dialects
While AI models like AI4Bharat and Bhashini support multiple Indian languages, regional dialects and
accents may cause occasional misinterpretations. Continuous model training will be
required.Emergency Handling: The system will recommend hospital visits for critical symptoms but not
replace doctors.
4. AI Will Not Replace Doctors but Will Assist Them
This solution is meant for early detection and guidance, not for replacing professional medical
consultation. It will direct users to doctors when symptoms indicate serious conditions.Data Security:
All health records will be encrypted and stored securely, ensuring HIPAA/GDPR compliance.
5. Users Will Prefer Voice-Based Multilingual Assistance Over Text
Many people in underserved communities, especially in rural India, may not be comfortable reading
medical advice in their language. User Adoption: The PoC assumes a moderate user base during the
testing phase for feedback collection.
6. Telemedicine Integration: Partner doctors will be available within a 2–5-minute response time
through APIs.
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WORK FLOW

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References
1. ICD-10 Medical Classification – World Health Organization (WHO)
🔗 https://www.who.int/classifications/icd/en/
2. Mayo Clinic Symptom Checker & Health Information
🔗 https://www.mayoclinic.org/symptom-checker
3. Med-PaLM: AI for Medical Diagnosis (Google Health AI)
🔗 https://ai.googleblog.com/2023/07/advancing-medical-ai-with-med-palm-2.html
4. HIPAA Compliance for Healthcare Applications
🔗 https://www.hipaajournal.com/hipaa-compliance-checklist/
5. Google Maps API for Hospital & Pharmacy Location Services
🔗 https://developers.google.com/maps/documentation/places/web-service/search
6. Telemedicine API Integration (Practo, Teladoc, MDLIVE)
🔗 https://www.practo.com/partners
🔗 https://www.teladochealth.com/
• These sources provide the foundational medical, AI, security, and API integration information for the project. 🚀

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Thank You

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