Motivational Interviewing
Motivational Interviewing
Interviewing
TIP 35 by
William R. Miller, PhD
Motivational
Interviewing:a
therapeutic style
intended to help
clinicians work with
clients to address
the client’s
continuous
fluctuation between
opposing behaviors
and thoughts.
Effectiveness of
Motivational Interviewing
A recent review of 11 clinical trials of
motivational interviewing concluded
that this is a "useful clinical
intervention...[and] appears to be an
effective, efficient, and adaptive
therapeutic style worthy of further
development, application, and
research" (Noonan and Moyers, 1997,
p. 8).
Appropriate Motivational Strategies for
Each Stage of Change
Client's Stage of Change Appropriate Motivational
Strategies for the
Clinician
Contemplation Normalize
ambivalence.
Help the client "tip
The client the decisional balance
acknowledges scales" toward
concerns and is change.
considering the Elicit and summarize
possibility of change self-motivational
but is ambivalent statements of intent
and uncertain. and commitment from
the client.
Elicit ideas
regarding the client's
perceived self-efficacy
Client's Stage of Change Appropriate Motivational
Strategies for the Clinician
Arguing
The client contests the
accuracy, expertise, or
integrity of the clinician.
“Resistance
Continued”
Interrupting
The client breaks in and
interrupts the clinician in
a defensive manner.
“Resistance
Continued”
Denying
The client expresses
unwillingness to recognize
problems, cooperate,
accept responsibility, or
take advice.
“Resistance
Continued”
Ignoring
The client shows
evidence of ignoring or
not following the
clinician.
Simple Reflection
The simplest approach to
responding to resistance is with
nonresistance, by repeating the
client's statement in a neutral
form. This acknowledges and
validates what the client has
said and can elicit an opposite
response.
Amplified
Reflection
Another strategy is to reflect the
client's statement in an
exaggerated form--to state it in
a more extreme way but without
sarcasm. This can move the
client toward positive change
rather than resistance.
Double-sided
Reflection
A third strategy entails
acknowledging what the client
has said but then also stating
contrary things she has said in
the past. This requires the use of
information that the client has
offered previously, although
perhaps not in the same session.
Shifting Focus
You can defuse resistance by
helping the client shift focus
away from obstacles and barriers.
This method offers an opportunity
to affirm your client's personal
choice regarding the conduct of
his own life.
Agreement With a
Twist
A subtle strategy is to
agree with the client, but
with a slight twist or
change of direction that
propels the discussion
forward.
Reframing
A good strategy to use when a
client denies personal problems is
reframing--offering a new and
positive interpretation of negative
information provided by the client.
Reframing "acknowledges the
validity of the client's raw
observations, but offers a new
meaning...for them"
(Miller and Rollnick, 1991, p. 107).
Rolling With
Resistance
Momentum can be used to good
advantage.
Perceptions can be shifted.
New perspectives are invited but
not imposed.
The client is a valuable resource in
finding solutions to problems.
Source: Miller and Rollnick, 1991.
Reprinted with permission.
Siding With the
Negative
One more strategy for adapting to
client resistance is to "side with
the negative"--to take up the
negative voice in the discussion. If
your client is ambivalent, your
taking the negative side of the
argument evokes a "Yes, but..."
from the client, who then
expresses the other (positive)
side.
Self-Efficacy
Belief in the possibility of change is
an important motivator.
The client is responsible for
choosing and carrying out personal
change.
There is hope in the range of
alternative approaches available.
Source: Miller and Rollnick, 1991.
Reprinted with permission.
Avoiding
Arguments
Arguments are counterproductive.
Defending breeds defensiveness.
Resistance is a signal to change
strategies.
Labeling is unnecessary.
Source: Miller and Rollnick, 1991.
Reprinted with permission.
Ask Open-Ended
Questions
Asking open-ended questions helps
you understand your clients' point of
view and elicits their feelings about
a given topic or situation. Open-
ended questions facilitate dialog;
they cannot be answered with a
single word or phrase and do not
require any particular response.
Listen Reflectively
"Reflective listening is a
way of checking rather
than assuming that you
know what is meant"
(Miller and Rollnick,
1991, p. 75).
Summarize
"Summaries reinforce what
has been said, show that
you have been listening
carefully, and prepare the
client to move on" (Miller
and Rollnick, 1991, p. 78).
Affirm
When it is done
sincerely, affirming
your client supports
and promotes self-
efficacy.
Four types of
Motivational Statements
Cognitive recognition of the problem (e.g., "I
guess this is more serious than I thought.")
Affective expression of concern about the
perceived problem (e.g., "I'm really worried
about what is happening to me.")
A direct or implicit intention to change
behavior (e.g., "I've got to do something
about this.")
Optimism about one's ability to change
(e.g., "I know that if I try, I can really do it.")
Sample Questions To Evoke
Self-Motivational Statements
Problem Recognition.
Concern.
Intention to Change.
Optimism.
Training and Technical
Assistance
Should you have any questions about the
presentation, please call:
Melva Moore, MSSW
Program Specialist II
1-800-832-9623 or 1-512-349-6693
Valerie Shown, LMSW – ACP
Program Specialist II
1-800-832-9623 or 1-512-349-6681