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Chapter 3-Project Manager as a Leader

Chapter 3 discusses the essential roles and skills of project managers, emphasizing their leadership in collaboration, planning, and conflict resolution. Human Resources plays a crucial role in recruiting, training, and building effective project teams, while also evaluating performance. Key characteristics of successful project managers include strong listening skills, negotiation abilities, and emotional intelligence.

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Jannine Pineda
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7 views

Chapter 3-Project Manager as a Leader

Chapter 3 discusses the essential roles and skills of project managers, emphasizing their leadership in collaboration, planning, and conflict resolution. Human Resources plays a crucial role in recruiting, training, and building effective project teams, while also evaluating performance. Key characteristics of successful project managers include strong listening skills, negotiation abilities, and emotional intelligence.

Uploaded by

Jannine Pineda
Copyright
© © All Rights Reserved
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Strategic Project Management: Theory and Practice for

HR Professionals

Chapter 3 - Project Manager as a Leader

Unless otherwise noted, this work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike
4.0 International (CC BY-NC-SA 4.0) license. Feel free to use, modify, reuse or redistribute any portion of this
presentation.
Learning Objectives
By the end of this chapter you should be able to:

1. Identify four roles of a project manager.


2. Discuss the essential skills of good project managers.
3. Discuss the important factors needed in managing a team.
4. Describe the five responses to conflict.
5. Explain Human Resources' role as a project manager
Human Resources: Job Recruitment and Selection

● HR plays a vital role in designing job descriptions and


specifications for the Project Manager
● Research KSA (knowledge, skills, abilities) to write a job
summary that includes the roles, outline responsibilities,
duties, goals, qualifications, salary/benefits
● HR may seek an external or internal candidate or both
● Once hired, HR outlines the specifics of the contract (external:
temporary, internal: return to functional department)
Human Resources as a Trainer
● Design an onboarding program for Project Manager and team
● Briefed and trained on job responsibilities
● Onboarding Program would include a welcome package,
schedule of events, technical requirements, and work station set
up
Human Resources as a Team Builder
● Assist in hiring the team with the Project Manager
● Kick off meeting for bonding and setting goals (sets the tone)
● Review the interpersonal dimensions of the team ie. Who are
you?
● Teach communication skills, problem solving, decision making,
team building exercises
● Help to establish group rules (who reports to who, how
decisions get made and who makes them)
Project Manager Roles
1. Develop collaboration among project participants
2. Integrate planning with learning
3. Prevent major disruptions
4. Maintain forward momentum

● Human Resources plays a vital role in designing the job


descriptions and specifications using KSA (knowledge, skills,
abilities)
● Design compensation/benefits
Forest Road Royalty Free Photo (negativespace.co)

● Train the Project Manager in team building, leadership


Project Manager Characteristics
The Project Manager must be perceived to be credible by the project
team and key stakeholders. Characteristics HR would consider are:
● Listening - the most important skill of the project manager is to
actively listen.
● Negotiation - Negotiation is a process for developing a mutually
acceptable outcome when the desired outcome for each party
conflicts
● Conflict Resolution - Good planning, communication and team
building can reduce conflict.
● Administrative skills, organizational skills, and technical
skills associated with the technology of the project.
Traits and Skills
1. Wholistic view: Be a systems thinker, see the big picture, yet
understand the parts
2. Proactive: take action and solve problems
3. High EQ: (emotional intelligence): be in control of their emotions
4. Business Fundamentals: understand how the business works
5. Integrity: “lead and manage themselves first”, understand who they are
as a person
6. Time Management: meet deadlines, set priorities
7. Politician: deal with many different people/stakeholders and “win them
over”
8. Optimistic: “we can do it attitude”, stay positive, ensure team is
positive
Managing the Team
● A high-performing project team made up of
individuals who are both technically skilled and
motivated to contribute to the project’s outcome.

● The project manager allows the team members to


contribute to the project, while also fostering
individual growth and accomplishment.

● Managing the project team includes appraisal of Photo Project Team & Social Media Photos (pixabay.com)
employee performance and project performance.

● Understanding the differences among people is a


critical leadership skill.
Popular Personality Tests
● Emotional Intelligence (EI): study of emotion, and building emotional
intelligence and having the ability to control emotions, and other’s emotions. It
includes self-awareness, self-regulation, motivation, empathy and social skills
● Myers-Briggs Type Indicator (MBTI): identifies 16 personality types based
on preferences. It includes extroversion/introversion, sensing/intuition,
thinking/feeling, judging/perceiving.
● The Big Five: comprises of 5 personalities traits that include extraversion,
agreeableness, openness, conscientiousness, neuroticism.
● DISC Method: rates people’s personalities by testing a person’s preferences
in word associations.
● Trained HR Specialists determine the roles of the team through personality
testing
Key Takeaways
● Four key roles for Project Managers include collaboration,
planning/learning, preventing major disruptions, maintaining
forward momentum
● Human Resources acts as a job recruiter, trainer, and team
builder to the project team
● Three major characteristics of a Project Manager are listening,
negotiations and conflict resolution
● Performance evaluation plays an important role in team
effectiveness, either led or supported by HR

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