Co4.2-2 Computer Systems Maintenance Procedures
Co4.2-2 Computer Systems Maintenance Procedures
CO4.2-2 COMPUTER
SYSTEMS
MAINTENANCE
PROCEDURES
LEARNING OBJECTIVE:
―VIEW FILES‖)
VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=5UFMKD3SPTY
HOW TO CLEAR INTERNET
―HISTORY ‖
1.START MENU>>SETTINGS>>CONTROL PANEL>>DBL CLICK INTERNET
OPTIONS
3.CLICK ―OK‖
HOW TO CLEAR INTERNET
―TEMPORARY INTERNET ‖ FILES
1.START MENU>>SETTINGS>>CONTROL PANEL>>DBL CLICK INTERNET OPTIONS
4.CLICK ―OK‖
• CLICK ―OK‖
CLICK YES TO RESTART COMPUTER
UPON RESTART
• START MENU>>RUN >>IN RUN TYPE ―MSCONFIG‖ THEN CLICK ―OK‖ MSCONFIG WILL APPEAR>>SELECT
―NORMAL START UP‖ AND CLICK ―OK‖
CLICK YES TO RESTART COMPUTER UPON RESTART
• SELECT THE ―SCREEN SAVER‖ TAB>>CHANGE THE SCREEN SAVER DROP MENU TO YOUR PREFERRED
SCREEN SAVER
• CLICK OK
REMOVING VIRUSES FROM INFECTED MACHINES
• COMPUTER VIRUS
• A VIRUS IS A DESTRUCTIVE EXECUTABLE PROGRAM
THAT INFECTS THE OTHER PROGRAMS IN THE SYSTEM
AND SPREADS BY REPLICATING ITSELF.
• IT CORRUPTS FILES
• IT SLOWS DOWN THE SPEED OF THE COMPUTER SYSTEM
• IT CAUSES THE SYSTEM TO HANG FREQUENTLY
• IT DELETES VARIOUS FILES
SOURCES OF VIRUS
INFECTION
• A VIRUS CAN ENTER THE SYSTEM AND INFECT IT THROUGH VARIOUS
SOURCES. SOME OF THE SOURCES ARE
• QUARANTINE – THIS IS DONE WHEN THE VIRUS CANNOT BE EASILY IDENTIFIED REMOVED FROM
THE FILE AND THE REMOVAL OF VIRUS MEANS THE REMOVAL OF THE COMPLETE FILE. IN THIS
METHOD, ALTHOUGH THE VIRUS IS NOT ELIMINATED, IT IS RENDERED INACTIVE BY MOVING THE
FILE INTO "QUARANTINE" AND RENAMING IT.
TYPES OF VIRUSES AND EXAMPLES
• BOOT VIRUSES: THESE VIRUSES INFECT FLOPPY DISK BOOT RECORDS OR
MASTER BOOT RECORDS IN HARD DISKS. THEY REPLACE THE BOOT RECORD
PROGRAM (WHICH IS RESPONSIBLE FOR LOADING THE OPERATING SYSTEM IN
MEMORY) COPYING IT ELSEWHERE ON THE DISK OR OVERWRITING IT. BOOT
VIRUSES LOAD INTO MEMORY IF THE COMPUTER TRIES TO READ THE DISK
WHILE IT IS BOOTING.
EXAMPLES: FORM, DISK KILLER, MIC HELANGELO, AND STONE VIRUS
• STEALTH VIRUSES: THESE VIRUSES USE CERTAIN TECHNIQUES TO AVOID DETECTION. THEY
MAY EITHER REDIRECT THE DISK HEAD TO READ ANOTHER SECTOR INSTEAD OF THE ONE IN
WHICH THEY RESIDE OR THEY MAY ALTER THE READING OF THE INFECTED FILE’S SIZE SHOWN
IN THE DIRECTORY LISTING. SIZE GIVEN IN THE DIRECTORY.
EXAMPLES: FRODO, JOSHI, WHALE
• POLYMORPHIC VIRUSES: A VIRUS THAT CAN ENCRYPT ITS CODE IN DIFFERENT WAYS SO THAT
IT APPEARS DIFFERENTLY IN EACH INFECTION. THESE VIRUSES ARE MORE DIFFICULT TO DETECT.
• AVG ANTIVIRUS
• MCAFEE SCAN
• MICROSOFT ANTIVIRUS
BACK UP YOUR FILES
• IF YOU DECIDE TO GET AN EXTERNAL HARD DISK DRIVE, CHOOSE ONE THAT IS AT LEAST AS LARGE
AS THE HARD DISK DRIVE INSIDE YOUR COMPUTER. FOR EXAMPLE, IF YOUR COMPUTER HAS A 100-
GIGABYTE (GB) HARD DISK DRIVE, CHOOSE A 100-GB OR LARGER EXTERNAL HARD DISK DRIVE. THEN
CONNECT THE EXTERNAL HARD DISK DRIVE TO YOUR COMPUTER. MAKE A NOTE OF THE DRIVE
LETTER (SUCH AS E:, F:, OR G:) ASSIGNED TO YOUR NEW HARD DISK DRIVE.
• WITH AN EXTERNAL HARD DISK DRIVE, YOU CAN MANUALLY BACK UP YOUR FILES, OR YOU CAN
SCHEDULE AUTOMATIC WEEKLY BACKUPS
MANUALLY BACK UP YOUR FILES TO BACK UP YOUR FILES TO AN EXTERNAL HARD DISK DRIVE
• FOR AN ADDITIONAL LAYER OF PROTECTION, PURCHASE A SECOND EXTERNAL HARD DISK DRIVE
AND PERFORM ANOTHER BACKUP OF YOUR HARD DISK DRIVE. STORE THIS EXTERNAL HARD DISK
DRIVE IN A DIFFERENT LOCATION, SUCH AS AT A FAMILY MEMBER'S HOUSE, TO PROTECT YOUR
FILES FROM THEFT, FIRE, OR NATURAL DISASTERS THAT MIGHT DAMAGE BOTH YOUR COMPUTER
AND YOUR BACKUP.
HOW TO CHANGE AN INSTALLED
PROGRAM
• NOTE YOU CANNOT USE THIS FEATURE TO MODIFY ALL PROGRAMS.
• YOU CAN USE THIS FEATURE TO CHANGE THE INSTALLATION OF WINDOWS
INSTALLERBASED PROGRAMS SUCH AS MICROSOFT OFFICE XP. WINDOWS
INSTALLER-BASED PROGRAMS INCLUDE A MAINTENANCE MODE OPTION. WITH
THIS OPTION, YOU CAN ADD OR REMOVE FEATURES, CHANGE THE
INSTALLATION STATE OF THE PROGRAM OR OF INDIVIDUAL COMPONENTS, OR
REPAIR AND RESTORE THE INSTALLATION.
• TO CHANGE A PROGRAM, FOLLOW THESE STEPS:
• CLICK START, CLICK CONTROL PANEL, AND THEN DOUBLE-CLICK ADD OR
REMOVE PROGRAMS.
•
• TO REMOVE A PROGRAM THAT IS INSTALLED ON YOUR COMPUTER, FOLLOW
THESE STEPS:
• MAKE SURE THAT THE PROGRAM THAT YOU CLICK IN THE ADD OR REMOVE
PROGRAMS TOOL IS THE PROGRAM THAT YOU WANT TO REMOVE FROM YOUR
COMPUTER. SOME PROGRAMS MAY NOT PROMPT YOU TO CONFIRM THE
REMOVAL BEFORE THE PROGRAM IS REMOVED FROM THE COMPUTER.
• YOU CAN ONLY REMOVE A PROGRAM WITH THE ADD OR REMOVE PROGRAMS
TOOL IF THE PROGRAM IS WRITTEN FOR WINDOWS. IF YOU DO NOT SEE THE
PROGRAM THAT YOU WANT TO REMOVE IN THE CURRENTLY INSTALLED
PROGRAMS BOX, VIEW THE PROGRAM DOCUMENTATION FOR INSTRUCTIONS
ABOUT HOW TO REMOVE IT.
• SELF CHECK CO4.2-2 COMPUTER SYSTEMS MAINTENANCE
PROCEDURES