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Comm Skills

The document outlines the importance and types of non-verbal communication, emphasizing that over 50% of communication is non-verbal, including body language, gestures, and facial expressions. It details various forms of non-verbal communication such as kinesics, proxemics, and paralanguage, and highlights the significance of understanding these elements for effective interaction. Additionally, it describes different conversational styles that individuals may exhibit during communication.

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7 views20 pages

Comm Skills

The document outlines the importance and types of non-verbal communication, emphasizing that over 50% of communication is non-verbal, including body language, gestures, and facial expressions. It details various forms of non-verbal communication such as kinesics, proxemics, and paralanguage, and highlights the significance of understanding these elements for effective interaction. Additionally, it describes different conversational styles that individuals may exhibit during communication.

Uploaded by

Ghana Uni Help
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Introduction

ENGL 171; Communication Skills

Name: MS Agnes Asiamah Sarfo

Email: [email protected]
Non-Verbal
Communication
• Types and Conversational Styles
Presentation Outline
• Non-Verbal Communication

• Types Of Nonverbal Communication

• Importance of Nonverbal Communication

• Conversational Styles
Non-Verbal Communication
• Nonverbal communication is equally important. You can speak
volumes—without saying a word—with your body language. As the
saying goes, ‘the first impression is the last impression’, hence you
should always be careful with your body language. It is said that a
typical communication consists of more than 50% non-verbal
communication, which includes body language.
• All aspects of communication other than words themselves. It
includes how we utter words, features of environments that affect
interactions and that influence personal images & interaction
patterns.
Types Of NonVerbal Communication

• Kinesics
• Proxemics
• Paralanguage (Vocalics)
• Haptics
• Objectics
• Chronemics
• Oculesics
• Olfactics
Kinesics
•· Body language- Shows peoples feelings without communicating
them verbally.
Gestures
• Gestures- many people communicate with gestures and various body
movements. This allows for a person to show different feelings such
as anger, sadness, sincerity and etc.
· .
Posture- Slumped posture is a sign of feeling low, fatigued and inferior whereas an upright posture reflects confidence, openness and energy. Also the way people walk communicates how they feel. When people are sad they shuffle along slowly with their hands in their pockets where as if you are happy you walk energized
Haptics
• · Haptics: Nonverbal means of communication by touch. Touching-
is a common form of body language. Used to express affection, to
calm, or to interrupt. Hand shakes, hugs, kissing, pats on back
Facial expressions
• Facial expressions- our face is our most expressive body part. Eye
contact shows interest and shows that you are listening. Loping looks
into another persons eyes conveys either romantic notions or conflict
and anger.
Facial expressions-

• Facial expressions- our face is our most expressive body part. Eye
contact shows interest and shows that you are listening. Loping looks
into another persons eyes conveys either romantic notions or conflict
and anger.
Proxemics
• Is the study of how we communicate by the way we use space- The
distance between you and others, how you arrange furniture, and
other objects for social interaction, and how you respond to the
invasion of territory.
Chronemics
• The study of the communicative function of time.
• Chronemics is the study of the use of time in nonverbal communication.
• The way that an individual would perceive and value time, structure our
time and react to time is a powerful communication tool, and helps set
the stage for the communication process.
• Across cultures, time perception plays a large role in the nonverbal
communication process.
• Time perceptions include punctuality, willingness to wait, and
interactions. The use of time can affect lifestyles, daily agendas, speed
of speech, movements and how long people are willing to listen.
Oculesics

. Oculesics is one form of nonverbal communication, which is the


transmission and reception of meaning between communication
through eye contact without the use of words.
. Oculesics is the study of eye movement, eye behavior, gaze, and eye
related nonverbal communication.
Paralanguage (Vocalics)
• * refers to all vocal components of speech. Reflects what a person is
feeling
• * Pitch-the highness or lowness of the sound of your voice
• * Resonance- the richness or thinness of your voice.
• * Articulation- the way you enunciate.
• * Tempo- the speed at which words are spoken
• * Volume- the loudness or softness with which you speak.
• * Rhythm- the emphasis placed on different words and the cadence
of the speech.
Olfactics
• Sense and use of smell—different cultures like different smells and
use smell differently (for example, some cultures try to cover up all
bodily smells and some cultures feel they are natural and should not
be covered up.
Objectics
• It is a communication based on how people dress. Dresses
communicate a message.

• Your dressing is a message


Importance of Nonverbal
Communication

• * Nonverbal communication is essential to fully understand a message when two or


more people are communicating.
• * Albert Mehrabian (1968) analyzed typical communication between two people
and concluded that the total impact of the message was divided in this way:

• Verbal (words) 7%

• Paralanguage 38%

• Body Language 55%


Conversational Styles
• Each individual has their own distinct style of communication.
• There are seven different major conversational styles:
• 1.) Dominant
• 2.) Interruptive
• 3.) Manipulative
• 4.) Polite
• 5.) Creative
• 6.) Sarcastic
• 7.) Passive
THE END

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