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Lecture 7 - Planning,Org Structure _ Evaluation

The document outlines key principles of planning, including mission statements, goals, and objectives, as well as the importance of organizational structure and evaluation. It emphasizes the need for a SWOT analysis to assess internal strengths and weaknesses, and external opportunities and threats. Additionally, it highlights the significance of clear organizational structure and evaluation processes to ensure effective operations and consumer satisfaction.

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shannon
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13 views13 pages

Lecture 7 - Planning,Org Structure _ Evaluation

The document outlines key principles of planning, including mission statements, goals, and objectives, as well as the importance of organizational structure and evaluation. It emphasizes the need for a SWOT analysis to assess internal strengths and weaknesses, and external opportunities and threats. Additionally, it highlights the significance of clear organizational structure and evaluation processes to ensure effective operations and consumer satisfaction.

Uploaded by

shannon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Planning,

Organizational
Structure, &
Evaluation
Principals of Planning
• Mission

• Mission Statement
• Sample

• Goals & Objectives

• Philosophy
Specifying Goals
• Profitability - $$$
• Growth
• # of employees, increase products
• Productivity/Efficiency
• max output ~ input
• Leadership - in the marketplace
• Client Satisfaction
• quality of goods & services
• Social- awareness ex. Nike
Objectives
• When? Time frame for completion?
• How many?
• How much?
• Who is involved?
• Measure of Success or Failure?
Identifying & Appraising
Alternatives
• Collect Data

• Which are most promising?


• Which will give you the best chance of achieving
goals?
• Which are most cost effective and efficient?

Based on all of the information gathered, you can


then select the course of action you will pursue!
SWOT Analysis
•Internal to the organization/facility
• Strengths – refers to those factors which are
known or have been accomplished

• Weaknesses – challenges to the plan


• Known issues/barriers

•External to the organization/facility


• Opportunities: refers to unique favorable
circumstances

• Threats: circumstances that might be harmful


if not addressed and understood
Organization Structure
• Structure is the grouping of activities and
people into organizational units or
divisions so that they can focus on critical
activities that need attention.
• Define
• Formal

• Informal
Types of Organization
Structure
• Function

• Product

• Geography
Line vs. Staff
• Line Organization - Responsible for
accomplishment of the firm's primary
objectives.

• Staff Organization - Responsible to


provide advice and support to line
managers.
Why Do You Need
Structure?
• Structure gives members clear guidelines
for how to proceed

• Structure binds members together

• Structure in any organization is inevitable


Evaluation – WHY?
• Helps document the outcomes, impact and
processes involved in health and fitness services

• Extent to which the agency has achieved stated


mission, goals and objectives.

• Overall quality of programs and services, based on


professional standards and criteria

• Level of satisfaction by consumers regarding


personnel, facilities, equipment, services and
programs

•
General Impression
Overview of Organization
1. Mission & Philosophy
2. Parking: Adequate #
3. Front desk Staff: efficient and courteous
4. Consumer Communication: bulletin boards, calendars,
newsletters, program guides
5. Physical Environment: temperature, humidity, ventilation,
interior & exterior lighting, space utilization, cleanliness
6. New member orientation & assessment
6. Internal traffic pattern: smooth transitions from one place
to another
7. Ancillary services: Child-care or babysitting; concessions
8. Is the facility ever over-crowded? If so, what areas and
when
9. Location and hours of operation: convenient to consumer
10. SWOT

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