The document outlines the importance of email etiquette in professional communication, highlighting that poorly written emails can lead to confusion and missed opportunities. It identifies common mistakes such as vague subject lines, unprofessional language, and misuse of To, CC, and BCC fields. The presentation aims to educate on proper email practices to ensure clarity and professionalism.
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Email Presentation
The document outlines the importance of email etiquette in professional communication, highlighting that poorly written emails can lead to confusion and missed opportunities. It identifies common mistakes such as vague subject lines, unprofessional language, and misuse of To, CC, and BCC fields. The presentation aims to educate on proper email practices to ensure clarity and professionalism.
•Emails are a crucial part of professional communication.
•Poorly written emails can lead to confusion, misinterpretation, and missed opportunities.
•Following proper email etiquette ensures clarity, professionalism, and efficiency.
•Objective of this presentation:
•Identify common email mistakes.
•Learn the correct use of email etiquette.
COMMON MISTAKES IN WRITING EMAILS
🚫 Some common bad email practices include:
• No subject line – The recipient may ignore or miss the email. • Vague or misleading subject – Unclear purpose of the email. • Unprofessional language – Using informal words or emojis. • Ignoring To, CC, and BCC etiquette – Adding unnecessary recipients. • Replying to all unnecessarily – Spamming people who don’t need to be included. • (Let's focus on understanding To, CC, and BCC usage in emails.) UNDERSTANDING TO, CC, AND BCC
• 📧 Who should you include when sending an email?
• "To" (Primary Recipient) • The main person(s) the email is directly addressed to. • Example: Sending a task to a team member.
• "CC" (Carbon Copy)
• Used to inform others without expecting direct action. • Example: Updating a manager on an ongoing conversation.
• "BCC" (Blind Carbon Copy)
• Recipients are hidden from others. Useful for privacy and avoiding reply-all spam. • Example: Sending a company-wide email without exposing individual addresses. HOW NOT TO USE TO, CC, AND BCC
• 🚫 Common Mistakes & How to Avoid Them
• ❌ Adding too many people in the "To" field ✔️Use "To" only for the main recipients who need to take action. • ❌ Misusing CC (spamming unnecessary people) ✔️CC only those who need to be informed, not the entire organization. • ❌ Forgetting to use BCC when emailing multiple external recipients ✔️Use BCC to protect privacy and avoid excessive reply-all responses.