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Agentforce Salesforce Presentation

Agentforce is a component of Salesforce that automates and scales tasks in sales, customer service, and marketing through autonomous agents. Key features include automated agents, low-code tools, and 24/7 operation, leading to benefits such as scalability, customization, and data-driven insights. The presentation also covers use cases and customer success stories to illustrate the effectiveness of Agentforce in enhancing operational efficiency.

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Oam Shah
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340 views

Agentforce Salesforce Presentation

Agentforce is a component of Salesforce that automates and scales tasks in sales, customer service, and marketing through autonomous agents. Key features include automated agents, low-code tools, and 24/7 operation, leading to benefits such as scalability, customization, and data-driven insights. The presentation also covers use cases and customer success stories to illustrate the effectiveness of Agentforce in enhancing operational efficiency.

Uploaded by

Oam Shah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Agentforce in Salesforce

An Overview of Autonomous Agents


to Scale Your Workforce
Presented by: [Your Name]
Date: [Presentation Date]
Overview
• • Introduction to Agentforce
• • Key Features
• • Benefits
• • Use Cases
• • Customer Success Stories
Introduction to Agentforce
• Agentforce is a powerful component within
Salesforce that enables the automation and
scaling of tasks across sales, customer service,
and marketing using autonomous agents.
Key Features of Agentforce
• • Automated Agents: Automate routine tasks
efficiently.
• • Low-Code Tools: Easy agent configuration
with minimal coding.
• • 24/7 Operation: Ensure round-the-clock
service and engagement.
Benefits of Agentforce
• • Scalability: Enhance your capacity to handle
more work with less effort.
• • Customization: Tailor solutions to meet
specific business needs.
• • Data-Driven Insights: Utilize analytics for
continuous improvement.
Use Cases of Agentforce
• • Sales: Streamlining lead generation and
follow-ups.
• • Service: Improving customer support with
faster response times.
• • Marketing: Driving personalized marketing
campaigns.
Customer Success Stories
• Highlight real-world applications and benefits
experienced by companies using Agentforce.
Conclusion
• Recap of Agentforce features and its impact.
Encourage consideration of Agentforce for
operational efficiency.

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