Direct and Preventive Control
Direct and Preventive Control
Preventive Control
Understanding management control systems for effective operations.
Introduction
01
Direct Control
Definition and Characteristics
**Advantages**:
- Enables immediate intervention, allowing managers to quickly address issues and minimize their impact on
operations.
- Facilitates quick decision-making based on real-time performance data, which can enhance responsiveness to crises.
**Disadvantages**:
- It does not prevent problems from happening initially, potentially leading to repeated failures if root causes are not
addressed.
- Managers may end up in a constant 'firefighting' mode, reacting to crises rather than implementing proactive
measures for long-term improvement.
Methods of Direct
Control
There are several methods employed in direct control to ensure effective correction of deviations from standards. Here
are the primary methods:
- **Feedback Control**: This approach involves monitoring outputs and performance against standards, and taking
corrective actions when deviations are identified. For example, if a sales team is falling short of its targets,
management might assess recent performance data and modify tactics or provide additional training as necessary.
- **Management by Exception**: Under this method, managers focus on significant deviations from normal
performance rather than micromanaging every aspect of operations. They only step in when there are considerable
discrepancies, allowing for efficient oversight.
- **Variance Analysis**: This involves evaluating the differences between actual and expected outcomes, typically
financial, to identify any variations. For instance, if expenses exceed budgetary constraints, managers would analyze
the reasons behind this variance and take appropriate actions to realign the budget with the initial plan.
- **Corrective Action Plans (CAP)**: Once a problem is identified, a CAP is developed to address it and prevent
recurrence. For instance, changes to manufacturing processes might be implemented if a significant number of
defects are detected in a product line.
02
Preventive
Control
Definition and Characteristics
Preventive control presents both advantages and disadvantages that organizations must consider:
**Advantages**:
- Reduces the need for reactive measures, thus allowing management to focus on proactive
strategies that foster long-term improvements and efficiency.
**Disadvantages**:
- Implementing preventive controls can be resource-intensive, requiring time, effort, and financial
investment that might not yield immediate benefits.
- There is a risk of over-regulation, where excessive control measures may stifle creativity and
agility within teams, discouraging innovation.
Methods of Preventive Control
- **Establishing Guidelines and Procedures**: Clear directives help standardize operations and
minimize the chance for errors, ensuring consistency in outcomes.
- **Training and Development**: Comprehensive training programs equip employees with the
skills needed to perform their tasks effectively while reducing the likelihood of mistakes.