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Communication Skills

The document explores essential aspects of effective communication, covering verbal, non-verbal, and written forms. It emphasizes techniques such as active listening, empathy, and clear messaging to enhance interactions and relationships. Overall, it highlights the importance of these skills in both personal and professional settings.

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deeksha890sharma
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31 views12 pages

Communication Skills

The document explores essential aspects of effective communication, covering verbal, non-verbal, and written forms. It emphasizes techniques such as active listening, empathy, and clear messaging to enhance interactions and relationships. Overall, it highlights the importance of these skills in both personal and professional settings.

Uploaded by

deeksha890sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Communication

Skills
Exploring essential aspects of effective communication in personal and professional settings.
Introduction
This presentation covers key types of communication,
including verbal, non-verbal, and written forms. We will
explore how these types can enhance our interactions and
relationships.
01
Types
Verbal Communication
Verbal communication involves the use of spoken or written
words to convey messages. It is essential in expressing ideas,
thoughts, and feelings clearly and effectively. Key elements
include tone, clarity, and articulation. Understanding the
audience and adjusting language according to context enhances
verbal communication.
Non-Verbal
Communication
Non-verbal communication encompasses body language, facial
expressions, gestures, posture, and eye contact. This type of
communication often conveys more meaning than spoken words, as it
reflects emotions and intentions. Being aware of non-verbal cues can
improve understanding and reduce misinterpretations in conversations.
Written
Communication
Written communication involves conveying information through
written text. This form can take various shapes, such as emails,
reports, letters, and social media posts. It is crucial to structure
written messages well, maintain a formal or informal tone where
appropriate, and ensure clarity to avoid misunderstandings.
Additionally, proofreading and editing are vital to uphold
professionalism and accuracy.
02
Techniques
Active Listening
Active listening is the practice of fully concentrating on what is
being said rather than just passively hearing the speaker's words.
This involves engaging with the speaker, providing feedback, and
refraining from interrupting. Effective active listening fosters trust
and respect in conversations and contributes to better
understanding and resolution of conflicts.
Empathy in
Communication
Empathy in communication refers to the ability to understand and
share the feelings of others. This skill is vital for building strong
relationships, whether personal or professional. Demonstrating
empathy involves acknowledging others' emotions, responding
appropriately, and validating their experiences. By being empathetic,
communicators can foster emotional connections that facilitate open
dialogue.
Clear and Concise
Messaging
Clear and concise messaging involves conveying information in a straightforward
manner without unnecessary jargon or complexity. This technique enhances the
recipient's understanding and retention of the message. Effective communicators
focus on key points, use simple language, and structure their messages logically.
Utilizing bullet points and headings can also aid in clarity and comprehension.
Conclusions
In summary, effective communication encompasses various
types, including verbal, non-verbal, and written forms, each
playing a crucial role in conveying messages. By employing
techniques such as active listening, empathy, and clear
messaging, individuals can enhance their communication skills,
leading to better relationships and improved interactions in all
areas of life.
Thank you!
Do you have any questions?

CREDITS: This presentation template was created by


Slidesgo, and includes icons by Flaticon, and infographics &
images by Freepik
T h a n k y o u !

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