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Competency O2C ECOM Presentation V4.0

The document outlines a competency planning strategy for 2025 focused on enhancing operational excellence through innovation in logistics and order-to-cash processes. It includes an overview of key competencies, employee roles, and the development of re-deployable assets, alongside plans for certification and cross-training. Additionally, it highlights the exploration of new technology solutions to improve efficiency and communication within the team.

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ravigopal121
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2 views

Competency O2C ECOM Presentation V4.0

The document outlines a competency planning strategy for 2025 focused on enhancing operational excellence through innovation in logistics and order-to-cash processes. It includes an overview of key competencies, employee roles, and the development of re-deployable assets, alongside plans for certification and cross-training. Additionally, it highlights the exploration of new technology solutions to improve efficiency and communication within the team.

Uploaded by

ravigopal121
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Logistics Outbound (OB)

Order 2 Cash (O2C)


Ecommerce (ECOM)
Plan to Produce

Competency Planning 2025

Driving Operational Excellence Through Innovation

Vijay Mallampati
8 Jan 2025
Agenda
1. Introduction
2. Key Competencies
3. Developing re-deployable assets
4. Certification & Cross Training
5. Communication & Team coordination
6. Exploring new technology solutions
7. Q&A
Introduction
• Overview
– 7 FTE Employees
– 8 Contractors
– S/4 HANA On Premise Expertise and ECC Expertise
– Need to build Private & Public Cloud Practice
Key Competencies
EMP Code Name of the Employee Domain Project
SCC1051 P V Krishnakanth Reddy (KK) SAP Functional-O2C Jack Links
SCC1065 Antima Kumari SAP Functional-CAR/POSDT Luxotica
SCC1074 Tirumareddy Jaya Krishna (JK) SAP Functional-O2C Luxotica
SCC1087 Mistoo Das SAP Functional- CAR/POSDT Luxotica
SCC2002 Murali Madugula SAP Functional Public Storage
SCC2004 Rizwan Khan SAP Functional-TPM JackLinks
SCC2009 Venkata Koteswararao Viswanath SAP Functional – O2C Public Storage
SCC2015 Pratap Nalluri SAP Functional-TM Monster
SCC2016 Sai Krishna SAP Functional-O2C Monster
SCC-A3101 Jeevan Prasad SAP Functional-APO JackLinks
SCC-A3106 Narendra Veerabhadra SAP Functional-MM Luxotica
SCC-I3503 A Vinodh SAP Functional-APO JackLinks
SCC-I3504 Nilesh SAP Functional-O2C Monster
SCC2017 Gopinathareddy Mudimella SAP Functional-PP Monster
SCC1105 Ravi Gopal Peddiraju SAP Functional-O2C Luxotica
SCC1108 Gurusandeep SankaVenkata SAP Functional-O2C Luxotica AFS
SCC1096 Vijay K Mallampati SAP Functional O2C Luxotica AFS
SAP Functional
SCC9001 Shubham CAR/POSDt Luxotica
Experience Level Current Vs Target
30

25

20
Junior
Mid Level (4-10)
15
Senior (10+)
Total
10

0
Current Target
FTE vs C

30

25

20
FTE
15 C
Total
10

0
Current Target
Skill Wise
30

25

20
Order to Cash
CAR/POSDTA
15
Plan to Produce
Total
10

0
Current Target
Competency KPIs & Targets for 2025
94

92

90

88 Current
Target
86

84

82
Utilization GM Target
Developing re-deployable assets
• Accelerators to transition from ECC to S/4
HANA by Industry Verticals (CPG , IS Retail)
• Templates for Best Business Practices for
addressing Gaps in Industry Verticals (CPG, IS
Retail)
• Tools like Chatbots to get Order Status, Customer
Details , and product availability
• RPA (Robotic Process Automation) for Order
Entry, IDOC reprocessing, Master Data creation
Certification & Cross Training
• Credly Badges
• Learning Hub
• Certification Exam
• CAR (Customer Activity Repository) & POSDTA (Point Of Sale , Data
Transfer and Audit) Training for all

15
10 Current
5 Target
0
Certified
Communication & Team coordination

Weekly touch
point

Monthly
One on
Lunch
One
Meeting

Empower U
Sessions
Exploring new technology solutions

• GROW with SAP


• RISE with SAP
• Automatic Reporting with RPA Tools
• App Development for Front End Stores for IS
RETAIL industry (Seleccion@Stores)
• Interactive Customer Service Chat bot
powered by AI (Seleccion@Customercare)
Q&A

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